Linked images missing on "installer walkthrough"

Asked by Greg Steward on 2011-07-31

I am using the help page at http://hplipopensource.com/hplip-web/install/install/index.html and there are about 9 or 10 images missing that contain essential information.

Here are the first two and last URLs of the missing images.

http://hplipopensource.com/hplip-web/images/install_1.png
http://hplipopensource.com/hplip-web/images/install_2.png
.....
http://hplipopensource.com/hplip-web/images/install_9.png

This image does appear: http://hplipopensource.com/hplip-web/images/screenshots_lg_hp_setup_step1.png

I am using this page because I am having trouble getting my HP 2100 setup for Ubuntu. My printer does not have postscript capability.

I am hoping that getting most recent HPLIP installed will give me the option of a PCL5 or PCL6 driver for my HP 2100. Otherwise I am dead in the water.

Thanks!
Greg Steward

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Greg Steward
Solved:
2011-08-01
Last query:
2011-08-01
Last reply:
2011-07-31
Greg Steward (gs777bs) said : #1

I should say that my assumption is that my printer does not have postscript capability. When I do a test print page, the printer prints some postscript text and page after page of blank paper.

Massimo Forti (slackwarelife) said : #2

Hi, your hp printer is supported by the HP Linux Imaging and Printing. You can find the drive made fro ubuntu 11.04 here:

http://hplipopensource.com/hplip-web/install_wizard/index.html

You can download it and install it, than retry the configuration. Let me know, thanks.

Greg Steward (gs777bs) said : #3

Massimo:

Thanks so much. I have already downloaded that item and am hopeful that this will solve the problem of printing. But I am new to Ubuntu (and Linux), having just install a Linux system for the first time this weekend. I am pretty savvy in the PC world going back to DOS days and have done coding and what not, but new to Linuxworld.

So I was trying to use the instructions for installing this item. The page at http://hplipopensource.com/hplip-web/install/install/index.html is supposed to help step me through the installation.

There are images improperly linked that contain screen shots of what I am supposed to do. I am confident that I can to this myself if I have the instructions. Is the above referenced page fixable or are the instructions available elsewhere?

Thanks again,
Greg

Massimo Forti (slackwarelife) said : #4

HI,
first of all, try to do in a terminal this command: sudo apt-get install hplip
Probably you received this message:

hplip is already the newest version.

If is it you have just installed the latest version of hp driver, then always on the terminal, try to do: system-config-printer. This command will start the ubuntu printer setting. Click on the "Add" button and follow the instruction. Let me know. Thanks.

Greg Steward (gs777bs) said : #5

I got it working. I did have the current HPLIP.

On the very first go 'round, after selecting the HP2100, I used the driver it recommended, which was a postscript driver -- bad recommendation as the plain HP2100 is not postscript. Then, when I tried choosing other drivers, the accept or forward buttons were grayed out so I thought they were not valid options.

I also had trouble successfully getting a Brother laser printer that is on the network to work. It found that it was available, but choosing it was a mistake. I had to go through some very non-intuitive choices. But through much trial and error, I finally found the right combination.

Thanks for your help. I hope that whoever is responsible for http://hplipopensource.com/hplip-web/install/install/index.html can correct the page so that the essential images are correctly linked. It will greatly help other novices like me.

The adventures of learning Ubuntu continue.

Greg

I have a problem with this same issue, the images are missing or linked incorrectly. I've read a bunch of sources but I have not yet found a solution. I want to install a network printer in my home. My printer is already configured and connected in my LAN and when trying to adda new printer the manager does detect it and install it but always I get an printer error in communication with printer. Then i get a message:

 /home/carlo/.hplip/hplip-3.15.2-plugin.run file does not match its checksum. File may have been corrupted or altered

I have checked and i do not have the latest hplip in my system, eventhough i did

sudo get-apt get install hplip

I only have version 3.15.2 and that version does not proeprly install my Lasejet Professional P1102W

So I want to update to hplip 3.16.5

I hope the command lines for the Installation wizzard are repaired!

Jason Christian (jasonchr) said : #7

Carlos,, did you get an answer? I can run my OfficeJet 3830 as a printer, wireless or cabled, but I can't use the scanner, which I need, because the Ubuntu does not support 3.16.*

If the danged HPLIP command line examples on the webpage worked maybe I could work around.

Jason Christian (jasonchr) said : #8

So I broke out of the Ubuntu framework, at my own risk but it works.

I lied about by distribution. Since Ubuntu is a Debian derivative (right?), I picked the latest Debian distro, which delivered a nice installation tree into my Downloads folder (ymmv). So I opened a terminal window, entered
> cd Downloads/hplip-3.16.3/
> ./hplip-install

and accepted defaults.

Next thing I new, I was scanning like a pro. My printer showed up both wired and as a network printer (I was chicken and connected the USB, you be brave for me and go wireless.

Jason Christian (jasonchr) said : #9

So I broke out of the Ubuntu framework, at my own risk but it works.

I lied about by distribution. Since Ubuntu is a Debian derivative (right?), I picked the latest Debian distro, which delivered a nice installation tree into my Downloads folder (ymmv). So I opened a terminal window, entered
> cd Downloads/hplip-3.16.3/
> ./hplip-install

and accepted defaults.

Next thing I new, I was scanning like a pro. My printer showed up both wired and as a network printer (I was chicken and connected the USB, you be brave for me and go wireless.