HPLIP

Scanning from multiple nodes fails

Asked by Alfagulf

I have a HP Laserjet M1212nf connected to my network, after one computer node initiate a successful scan, other computers on the network fail to scan, the Simple scan tries for a while and then displays this error message:
Failed to scan
Unable to connect to scanner

I have to power cycle the printer in order to scan again from other machine.

I have upgraded the printer firmware to the latest, but that did not help.
I am running under Ubuntu 11.04 and the HPLIP is 3.11.1

Is this a known problem?
If so can any one help?
Thanks

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Alfagulf
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Srikanth (srikanth-lokare) said : 		#1

Hi,

Can you please try this with latest HPLIP (3.11.5) release. You can download the same from http://hplipopensource.com/hplip-web/gethplip.html. Please let us know if the problem still persists.

Thanks and Regards,
Srikanth Lokare

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martinr (martinr1111) said : 		#2

I'm experiencing the same problem and use HPLIP version 3.11.5.

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Alfagulf (alfagulf) said : 		#3

Srikanth, I have upgraded to HPLIP (3.11.5) but the problem is not solved!!
Any other suggestions?

Thanks

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Sarbeswar Meher (sarbeswar-meher) said : 		#4

Hello,

  Please delete all the existing queues. Connect once again the printer via network. Run "hp-setup" in each machine. The printer should be in ready state.

Now scan from a machine (let say A) using xsane. When the scanning is over, the machine should display the printer in ready state. Check whether the same printer is in ready state in other machine (let say B). Once it is in ready state, try scanning from B.

Please let us know your observation when you're done with this.

Thanks,
Sarbeswar

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Alfagulf (alfagulf) said : 		#5

Thank Sarbeswar,
After deleting both the printer and FAX queues, I then used hp-setup and recreated the printer without the FAX queue.
It seems to work now, I only have to power cycle the printer once while testing!!

Thank you all very much for your help and assistance.
Alfagulf

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Al Tarakanoff (al-tarakanoff) said : 		#6

I have:

Package: hplip
Priority: optional
Section: utils
Installed-Size: 419
Maintainer: Ubuntu Developers <email address hidden>
Original-Maintainer: Debian HPIJS and HPLIP maintainers <email address hidden>
Architecture: i386
Version: 3.12.2-1ubuntu3

And the same problem still exists.