My printer won't print anything in color, it leaves any color words blank

Asked by speJanet Bruner

I am printing up a multi-colored schedule.
Any subjects in color, come up blank when I print them
Any schedule/time in black shows up fine

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Herczeg Zsolt (herczegzsolt) said :
#1

Are you using Linux?
Is it a problem under windows too? (If you can try out it)
is it a problem in each documents?
Have you checked the color ink?
Can you provide any logs?

If you're not using linux, or it's still a problem under Windows, please contact HP Total Care:
http://www.hp.com/sbso/services/

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Launchpad Janitor (janitor) said :
#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.