HPLIP

hp 6500 printing issues

Asked by carlo

hello everyone
i've decided to install sabayon on my computer (which comes straightly from gentoo)
i've installed HPLIB and added my hp6500 through hp-setup
now, i went to check printers settings and it gave me two 6500 "printers" (or should i say drivers??):
-one prints almost everything in orange n salmon colours
-the other one pritns everything perfeclty but blue, which becomes red or light violet...

anyone can help me?

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carlo
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Ani Balakrishnan (anib) said : 		#1

Hi,

Can you please post the result of command 'hp-check -t' here?

Thanks and Regards
Ani Balakrishnan

Revision history for this message
carlo (assolutooccidentale) said : 		#2

here you are

hp-check -t

HP Linux Imaging and Printing System (ver. 3.11.1)
Dependency/Version Check Utility ver. 14.3

Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).

Saving output in log file: hp-check.log

Initializing. Please wait...

---------------
| SYSTEM INFO |
 ---------------

Basic system information:
Linux zabbayon 2.6.37-sabayon #1 SMP Tue Mar 22 17:38:07 UTC 2011 i686 AMD Athlon(tm) 64 X2 Dual Core Processor 3800+ AuthenticAMD GNU/Linux

Distribution:
gentoo 0.0

Checking Python version...
OK, version 2.6.6 installed

Checking PyQt 4.x version...
OK, version 4.8.3 installed.

Checking for CUPS...
Status: la stampa programmata è in esecuzione
Version: 1.4.6
error_log is set to level: warn

Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.1

------------------------------------
| COMPILE AND RUNTIME DEPENDENCIES |
 ------------------------------------

note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).

Checking for dependency: CUPS - Common Unix Printing System...
OK, found.

Checking for dependency: CUPS devel- Common Unix Printing System development files...
OK, found.

Checking for dependency: CUPS image - CUPS image development files...
OK, found.

Checking for dependency: DBus - Message bus system...
OK, found.

Checking for dependency: gcc - GNU Project C and C++ Compiler...
OK, found.

Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.

Checking for dependency: libcrypto - OpenSSL cryptographic library...
OK, found.

Checking for dependency: libjpeg - JPEG library...
OK, found.

Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
OK, found.

Checking for dependency: libpthread - POSIX threads library...
OK, found.

Checking for dependency: libtool - Library building support services...
OK, found.

Checking for dependency: libusb - USB library...
OK, found.

Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.

Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.

Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.

Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.

Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.

Checking for dependency: Python devel - Python development files...
OK, found.

Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.

Checking for dependency: Python XML libraries...
OK, found.

Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.

Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.

Checking for dependency: Reportlab - PDF library for Python...
OK, found.

Checking for dependency: SANE - Scanning library...
OK, found.

Checking for dependency: SANE - Scanning library development files...
OK, found.

Checking for dependency: scanimage - Shell scanning program...
OK, found.

Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.

----------------------
| HPLIP INSTALLATION |
 ----------------------

Currently installed HPLIP version...
HPLIP 3.11.1 currently installed in '/usr/share/hplip'.

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.1

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.11.1-r2
html=/usr/share/doc/hplip-3.11.1-r2/html
icon=/usr/share/applications
cupsbackend=/usr/libexec/cups/backend
cupsfilter=/usr/libexec/cups/filter
drv=/usr/share/cups/drv/hp

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=no
shadow-build=no
hpijs-install=yes
foomatic-drv-install=no
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=no
cups-ppd-install=yes
internal-tag=3.11.1.19
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

Current contents of '~/.hplip/hplip.conf' file:
error: Could not access file: No such file or directory

--------------------------
| DISCOVERED USB DEVICES |
 --------------------------

  Device URI Model
  -------------------------------- -----------------------
  hp:/usb/Officejet_6500_E709a?ser HP Officejet 6500 E709a
  ial=TH08G330XK05G3
  hp:/usb/HP_LaserJet_1020?serial= HP LaserJet 1020
  FN00NEX

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
 ---------------------------------

HP-LaserJet-1020
----------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_1020?serial=FN00NEX
PPD: /etc/cups/ppd/HP-LaserJet-1020.ppd
PPD Description: HP LaserJet 1020 hpijs, 3.11.1.19, requires proprietary plugin
Printer status: la stampante HP-LaserJet-1020 è disabilitata da mer 30 mar 2011 12:36:16motivo sconosciuto
error: Required plug-in status: Not installed
Communication status: Good

Officejet-6500-E709a
--------------------
Type: Printer
Device URI: hp:/usb/Officejet_6500_E709a?serial=TH08G330XK05G3
PPD: /etc/cups/ppd/Officejet-6500-E709a.ppd
PPD Description: HP Officejet 6500 e709a hpijs, 3.11.1.19
Printer status: la stampante Officejet-6500-E709a è in attesa. Abilitata da mer 30 mar 2011 12:42:39 CEST
Communication status: Good

Officejet_6500_E709a_fax
------------------------
Type: Fax
Device URI: hpfax:/usb/Officejet_6500_E709a?serial=TH08G330XK05G3
PPD: /etc/cups/ppd/Officejet_6500_E709a_fax.ppd
PPD Description: HP Fax hpcups
Printer status: la stampante Officejet_6500_E709a_fax è in attesa. Abilitata da mer 30 mar 2011 12:35:53 CEST
Communication status: Good

----------------------
| SANE CONFIGURATION |
 ----------------------

'hpaio' in '/etc/sane.d/dll.conf'...
OK, found. SANE backend 'hpaio' is properly set up.

Checking output of 'scanimage -L'...
device `hpaio:/usb/Officejet_6500_E709a?serial=TH08G330XK05G3' is a Hewlett-Packard Officejet_6500_E709a all-in-one
device `v4l:/dev/video0' is a Noname UVC Camera (046d:0804) virtual device

---------------------
| PYTHON EXTENSIONS |
 ---------------------

Checking 'cupsext' CUPS extension...
OK, found.

Checking 'pcardext' Photocard extension...
OK, found.

Checking 'hpmudext' I/O extension...
OK, found.

Checking 'scanext' SANE scanning extension...
OK, found.

-----------------
| USB I/O SETUP |
 -----------------

Checking for permissions of USB attached printers...

HP Device 0x4412 at 001:005:
    Device URI: hp:/usb/Officejet_6500_E709a?serial=TH08G330XK05G3
    Device node: /dev/bus/usb/001/005
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/001/005
# owner: root
# group: lp
user::rw-
group::rw-
other::---

HP Device 0x2b17 at 002:005:
    Device URI: hp:/usb/HP_LaserJet_1020?serial=FN00NEX
    Device node: /dev/bus/usb/002/005
    Mode: 0660
getfacl: Removing leading '/' from absolute path names
# file: dev/bus/usb/002/005
# owner: root
# group: lp
user::rw-
group::rw-
other::---

---------------
| USER GROUPS |
 ---------------

root bin daemon sys adm disk wheel floppy dialout tape video

-----------
| SUMMARY |
 -----------

error: 1 error or warning.

Please refer to the installation instructions at:
http://hplip.sourceforge.net/install/index.html

Done.

Revision history for this message
carlo (assolutooccidentale) said : 		#3

ALMOST SOLVED:

I needed to clean the cartridges -now more or less it prints good enough-
but i have ANOTHER PROBLEM now:
i had to clean the cartridges from windows cause when i issue the command from linux it won't have any effect.....

any clue about this?

Revision history for this message
Herczeg Zsolt (herczegzsolt) said : 		#4

Have you used the hplip-gui for cleaning?

Revision history for this message
carlo (assolutooccidentale) said : 		#5

actually i've used the hp icon in the right bottom corner of the screen,
however tomorrow morning i'm trying to launch "hplip-gui"

Revision history for this message
carlo (assolutooccidentale) said : 		#6

yes
that worked!

why is that HP icon there, if it's rather useless?