OfficeJet pro 8500 A910 no network fax

Hi at all,

Printer: officejet pro 8500 a910 CM755A
system: debian sid 2.6.37, hplip 3.11.1, cups 1.4.6-1
problem: I am not able to setup fax via network (LAN/eth0), printing & scanning works via net.
Cups only shows one network-printer (no fax) and if I run "hp-faxsetup" there is an error >
 error: No devices that require fax setup found.
 Traceback (most recent call last):
  File "/usr/share/hplip/ui4/faxsetupdialog.py", line 250, in Tabs_currentChanged
    self.updateHeaderTab()
  File "/usr/share/hplip/ui4/faxsetupdialog.py", line 259, in updateHeaderTab
    name_company = self.dev.getStationName()
 AttributeError: 'NoneType' object has no attribute 'getStationName'<

Any ideas what`s to be done?

EDIT:

hp-check -t

hp-check[14012]: info: :
Initializing. Please wait...
Debian

unstable

Scheduler ist aktiv

Linux vostrox 2.6.37-3.slh.2-aptosid-686 #1 SMP PREEMPT Wed Mar 9 14:41:12 UTC 2011 i686 GNU/Linux

hp-check[14012]: info: :
hp-check[14012]: info: :---------------
hp-check[14012]: info: :| SYSTEM INFO |
hp-check[14012]: info: :---------------
hp-check[14012]: info: :
hp-check[14012]: info: :Basic system information:
hp-check[14012]: info: :Linux vostrox 2.6.37-3.slh.2-aptosid-686 #1 SMP PREEMPT Wed Mar 9 14:41:12 UTC 2011 i686 GNU/Linux
hp-check[14012]: info: :
hp-check[14012]: info: :Distribution:
hp-check[14012]: info: :debian unstable
hp-check[14012]: info: :
hp-check[14012]: info: :Checking Python version...
hp-check[14012]: info: :OK, version 2.6.6 installed
hp-check[14012]: info: :
hp-check[14012]: info: :Checking PyQt 4.x version...
hp-check[14012]: info: :OK, version 4.8.3 installed.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for CUPS...
hp-check[14012]: info: :Status: Scheduler ist aktiv
warning: Version: (cups-config) Not available. Unable to determine installed version of CUPS.)
hp-check[14012]: info: :error_log is set to level: warn
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dbus/python-dbus...
hp-check[14012]: info: :dbus daemon is running.
hp-check[14012]: info: :python-dbus version: 0.83.1
hp-check[14012]: info: :
hp-check[14012]: info: :
hp-check[14012]: info: :------------------------------------
hp-check[14012]: info: :| COMPILE AND RUNTIME DEPENDENCIES |
hp-check[14012]: info: :------------------------------------
hp-check[14012]: info: :
note: To check for compile-time only dependencies, re-run hp-check with the -c parameter (ie, hp-check -c).
note: To check for run-time only dependencies, re-run hp-check with the -r parameter (ie, hp-check -r).
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: CUPS - Common Unix Printing System...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: CUPS DDK - CUPS driver development kit...
warning: NOT FOUND! This is an OPTIONAL/RUNTIME ONLY dependency. Some HPLIP functionality may not function properly.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: CUPS devel- Common Unix Printing System development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: CUPS image - CUPS image development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: DBus - Message bus system...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: gcc - GNU Project C and C++ Compiler...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: libcrypto - OpenSSL cryptographic library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: libjpeg - JPEG library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: libpthread - POSIX threads library...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: libtool - Library building support services...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: libusb - USB library...
error: NOT FOUND! This is a REQUIRED dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: make - GNU make utility to maintain groups of programs...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: PolicyKit - Administrative policy framework...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: Python DBus - Python bindings for DBus...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: Python devel - Python development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: Python XML libraries...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: Python 2.3 or greater - Required for fax functionality...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: Python 2.2 or greater - Python programming language...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: Reportlab - PDF library for Python...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: SANE - Scanning library...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: SANE - Scanning library development files...
error: NOT FOUND! This is a REQUIRED/COMPILE TIME ONLY dependency. Please make sure that this dependency is installed before installing or running HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: scanimage - Shell scanning program...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking for dependency: xsane - Graphical scanner frontend for SANE...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :
hp-check[14012]: info: :----------------------
hp-check[14012]: info: :| HPLIP INSTALLATION |
hp-check[14012]: info: :----------------------
hp-check[14012]: info: :
hp-check[14012]: info: :
hp-check[14012]: info: :Currently installed HPLIP version...
hp-check[14012]: info: :HPLIP 3.11.1 currently installed in '/usr/share/hplip'.
hp-check[14012]: info: :
hp-check[14012]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[14012]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.11.1

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-doc/HTML
icon=no
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.11.1.19
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-only-build=no
hpijs-only-build=no

hp-check[14012]: info: :
hp-check[14012]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[14012]: info: :# hplip.state - HPLIP runtime persistent variables.

[plugin]
installed=0
eula=0

hp-check[14012]: info: :
hp-check[14012]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[14012]: info: :[last_used]
printer_name = Net_Officejet_Pro_8500_A910
working_dir = .
device_uri = "hp:/net/Officejet_Pro_8500_A910?ip=192.168.2.12"

[commands]
scan = /usr/bin/xsane -V %SANE_URI%

[installation]
version = 3.11.1.19
date_time = 11.03.2011 19:18:08

[settings]
systray_messages = 1
systray_visible = 1

[fax]
email_address =
voice_phone =

[refresh]
rate = 30
enable = true
type = 2

[polling]
enable = false
device_list =
interval = 5

hp-check[14012]: info: :
hp-check[14012]: info: :--------------------------
hp-check[14012]: info: :| DISCOVERED USB DEVICES |
hp-check[14012]: info: :--------------------------
hp-check[14012]: info: :
hp-check[14012]: info: :No devices found.
hp-check[14012]: info: :
hp-check[14012]: info: :---------------------------------
hp-check[14012]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[14012]: info: :---------------------------------
hp-check[14012]: info: :
hp-check[14012]: info: :
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :HP_Officejet_Pro_8500_A910
hp-check[14012]: info: :--------------------------
hp-check[14012]: info: :Type: Unknown
hp-check[14012]: info: :Device URI: socket://192.168.2.12:9100
hp-check[14012]: info: :PPD: /etc/cups/ppd/HP_Officejet_Pro_8500_A910.ppd
hp-check[14012]: info: :PPD Description: HP Officejet Pro 8500 a910, hpcups 3.11.1
hp-check[14012]: info: :Printer status: Drucker „HP_Officejet_Pro_8500_A910“ ist inaktiv; aktiviert seit Fr 11 Mär 2011 11:21:45 CET
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend to function in HPLIP.
hp-check[14012]: info: :
hp-check[14012]: info: :Net_Officejet_Pro_8500_A910
hp-check[14012]: info: :---------------------------
hp-check[14012]: info: :Type: Printer
hp-check[14012]: info: :Device URI: hp:/net/Officejet_Pro_8500_A910?ip=192.168.2.12
hp-check[14012]: info: :PPD: /etc/cups/ppd/Net_Officejet_Pro_8500_A910.ppd
hp-check[14012]: info: :PPD Description: HP Officejet Pro 8500 a910, hpcups 3.11.1
hp-check[14012]: info: :Printer status: Drucker „Net_Officejet_Pro_8500_A910“ ist inaktiv; aktiviert seit Fr 11 Mär 2011 15:54:45 CET
hp-check[14012]: info: :Communication status: Good
hp-check[14012]: info: :
hp-check[14012]: info: :Officejet_Pro_8500_A910_FAX
hp-check[14012]: info: :---------------------------
hp-check[14012]: info: :Type: Printer
hp-check[14012]: info: :Device URI: hp:/usb/Officejet_Pro_8500_A910?serial=CN0BNAK0QF
hp-check[14012]: info: :PPD: /etc/cups/ppd/Officejet_Pro_8500_A910_FAX.ppd
hp-check[14012]: info: :PPD Description: HP Officejet Pro 8500 a910, hpcups 3.11.1
hp-check[14012]: info: :Printer status: Drucker „Officejet_Pro_8500_A910_FAX“ ist inaktiv; aktiviert seit Fr 11 Mär 2011 15:40:38 CET
error: Unable to communicate with device (code=12): hp:/usb/Officejet_Pro_8500_A910?serial=CN0BNAK0QF
error: Device not found
error: Communication status: Failed
hp-check[14012]: info: :
hp-check[14012]: info: :
hp-check[14012]: info: :----------------------
hp-check[14012]: info: :| SANE CONFIGURATION |
hp-check[14012]: info: :----------------------
hp-check[14012]: info: :
hp-check[14012]: info: :'hpaio' in '/etc/sane.d/dll.conf'...
hp-check[14012]: info: :'hpaio' in '/etc/sane.d/dll.d/hplip'...
hp-check[14012]: info: :OK, found. SANE backend 'hpaio' is properly set up.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking output of 'scanimage -L'...
hp-check[14012]: info: :device `hpaio:/net/Officejet_Pro_8500_A910?ip=192.168.2.12' is a Hewlett-Packard Officejet_Pro_8500_A910 all-in-one

hp-check[14012]: info: :
hp-check[14012]: info: :---------------------
hp-check[14012]: info: :| PYTHON EXTENSIONS |
hp-check[14012]: info: :---------------------
hp-check[14012]: info: :
hp-check[14012]: info: :Checking 'cupsext' CUPS extension...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking 'pcardext' Photocard extension...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking 'hpmudext' I/O extension...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :Checking 'scanext' SANE scanning extension...
hp-check[14012]: info: :OK, found.
hp-check[14012]: info: :
hp-check[14012]: info: :
hp-check[14012]: info: :
hp-check[14012]: info: :---------------
hp-check[14012]: info: :| USER GROUPS |
hp-check[14012]: info: :---------------
hp-check[14012]: info: :
hp-check[14012]: info: :lp dialout fax cdrom floppy sudo audio dip video plugdev users scanner lpadmin kvm netdev vboxusers fuse saned snmp davfs2

hp-check[14012]: info: :User member of group 'lp'. Enables print/ scan/ fax.
hp-check[14012]: info: :User member of group 'lpadmin'.
hp-check[14012]: info: :
hp-check[14012]: info: :-----------
hp-check[14012]: info: :| SUMMARY |
hp-check[14012]: info: :-----------
hp-check[14012]: info: :
error: 13 errors and/or warnings.
hp-check[14012]: info: :
hp-check[14012]: info: :Please refer to the installation instructions at:
hp-check[14012]: info: :http://hplip.sourceforge.net/install/index.html

hp-check[14012]: info: :
hp-check[14012]: info: :Done.

regards veco