text does not print on officejet 4215 (Kubuntu 10.10)
Following upgrade to 32-bit Kubuntu maverick (10.10), my HP Officejet 4215 does not print text. Graphics seem to print fine, and when told to print text the printer head moves, but nothing is actually printed.
There was one similar question in the database marked as "solved", but the "solution" turned out to be to switch to Windows.
The output of hpcheck -t is:
HP Linux Imaging and Printing System (ver. 3.10.6)
Dependency/Version Check Utility ver. 14.3
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Saving output in log file: hp-check.log
Initializing. Please wait...
---------------
| SYSTEM INFO |
---------------
Basic system information:
Linux jcomputer2 2.6.35-26-generic #46-Ubuntu SMP Sun Jan 30 08:10:51 UTC 2011 i686 GNU/Linux
Distribution:
ubuntu 10.10
Checking Python version...
OK, version 2.6.6 installed
Checking PyQt 4.x version...
OK, version 4.7.4 installed.
Checking for CUPS...
Status: scheduler is running
error_log is set to level: warn
Checking for dbus/python-dbus...
dbus daemon is running.
python-dbus version: 0.83.0
-------
| COMPILE AND RUNTIME DEPENDENCIES |
-------
Checking for dependency: CUPS - Common Unix Printing System...
OK, found.
Checking for dependency: CUPS DDK - CUPS driver development kit...
Checking for dependency: CUPS devel- Common Unix Printing System development files...
Checking for dependency: CUPS image - CUPS image development files...
Checking for dependency: DBus - Message bus system...
Checking for dependency: gcc - GNU Project C and C++ Compiler...
Checking for dependency: GhostScript - PostScript and PDF language interpreter and previewer...
OK, found.
Checking for dependency: libcrypto - OpenSSL cryptographic library...
Checking for dependency: libjpeg - JPEG library...
Checking for dependency: libnetsnmp-devel - SNMP networking library development files...
Checking for dependency: libpthread - POSIX threads library...
OK, found.
Checking for dependency: libtool - Library building support services...
Checking for dependency: libusb - USB library...
Checking for dependency: make - GNU make utility to maintain groups of programs...
OK, found.
Checking for dependency: PIL - Python Imaging Library (required for commandline scanning with hp-scan)...
OK, found.
Checking for dependency: PolicyKit - Administrative policy framework...
OK, found.
Checking for dependency: PyQt 4 DBus - DBus Support for PyQt4...
OK, found.
Checking for dependency: Python DBus - Python bindings for DBus...
OK, found.
Checking for dependency: Python devel - Python development files...
Checking for dependency: Python libnotify - Python bindings for the libnotify Desktop notifications...
OK, found.
Checking for dependency: Python XML libraries...
OK, found.
Checking for dependency: Python 2.3 or greater - Required for fax functionality...
OK, found.
Checking for dependency: Python 2.2 or greater - Python programming language...
OK, found.
Checking for dependency: Reportlab - PDF library for Python...
OK, found.
Checking for dependency: SANE - Scanning library...
OK, found.
Checking for dependency: SANE - Scanning library development files...
Checking for dependency: scanimage - Shell scanning program...
OK, found.
Checking for dependency: xsane - Graphical scanner frontend for SANE...
OK, found.
-------
| HPLIP INSTALLATION |
-------
Currently installed HPLIP version...
HPLIP 3.10.6 currently installed in '/usr/share/hplip'.
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.10.6
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=yes
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
hpcups-
hpijs-only-build=no
Current contents of '/var/lib/
# hplip.state - HPLIP runtime persistent variables.
[plugin]
installed=0
eula=0
Current contents of '~/.hplip/
[last_used]
printer_name = FAX-officejet_
working_dir = .
device_uri = "hp:/usb/
[commands]
scan_int = False
fax = hp-sendfax -d %FAX_URI%
scan = kooka
prnt = hp-print -p%PRINTER%
pcard_int = True
prnt_int = True
pcard = hp-unload -d %DEVICE_URI%
cpy = hp-makecopies -d %DEVICE_URI%
fax_int = True
cpy_int = True
[installation]
version = 3.10.6.15
date_time = 02/05/2011 11:18:32
[settings]
systray_messages = 0
systray_visible = 0
[alerts]
email_from_address =
email_alerts = False
email_to_addresses =
[fax]
email_address =
voice_phone =
[refresh]
rate = 30
enable = true
type = 0
[polling]
enable = false
device_list =
interval = 5
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
rial=CN49EFH1W3
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
FAX-officejet_
-------
Type: Fax
Device URI: hpfax:/
PPD: /etc/cups/
PPD Description: HP Fax
Printer status: printer FAX-officejet_
Communication status: Good
Jenny-Office-
-------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP Officejet 4200 Series hpijs, 3.10.6
Printer status: printer Jenny-Office-
ready to print
Communication status: Good
-------
| SANE CONFIGURATION |
-------
'hpaio' in '/etc/sane.
'hpaio' in '/etc/sane.
OK, found. SANE backend 'hpaio' is properly set up.
Checking output of 'scanimage -L'...
device `hpaio:
-------
| PYTHON EXTENSIONS |
-------
Checking 'cupsext' CUPS extension...
OK, found.
Checking 'pcardext' Photocard extension...
OK, found.
Checking 'hpmudext' I/O extension...
OK, found.
Checking 'scanext' SANE scanning extension...
OK, found.
-----------------
| USB I/O SETUP |
-----------------
Checking for permissions of USB attached printers...
HP Device 0x3d11 at 003:002:
Device URI: hp:/usb/
Device node: /dev/bus/
Mode: 0664
---------------
| USER GROUPS |
---------------
jenny adm dialout cdrom floppy audio dip video plugdev scanner netdev lpadmin powerdev sambashare admin
User member of group 'lpadmin'.
-----------
| SUMMARY |
-----------
Please refer to the installation instructions at:
http://
Done.
Question information
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