HPLIP

hplip fails after upgrade from 10.04 to 10.10: /usr/lib/cups/backend/hp failed job-hold-until-specified

Asked by mcneillk

HPLIP systematically reports failure to print using HP Photosmart Premium over WiFi, after upgrade to Ubuntu 10.10. All print jobs (even 1-page text) now take up to 20 minutes to spit out. I have tried reinstalling by different means all of the most recent hplip packages. The problem persists.

The status from the queue is always "/usr/lib/cups/backend/hp failed" and "job-hold-until-specified".

The system log shows:

9 22:51:51 Antec python: hp-systray(hpdio)[6956]: error: Unable to communicate with device (code=12): hp:/net/Photosmart_Premium_C309g-m?zc=HPEAB866
Jan 9 22:51:51 Antec python: hp-systray(hpdio)[6956]: error: Device not found
Jan 9 22:52:25 Antec python: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 1...
Jan 9 22:52:25 Antec python: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 2...
Jan 9 22:57:07 Antec python: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 1...
Jan 9 22:57:07 Antec hpijs[7856]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 1...
Jan 9 22:57:07 Antec python: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 2...
Jan 9 22:57:08 Antec hpijs[7856]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 2...
Jan 9 22:57:08 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 1...
Jan 9 22:57:09 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 2...
Jan 9 22:57:09 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 3...
Jan 9 22:57:10 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 4...
Jan 9 22:57:10 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 5...
Jan 9 22:57:11 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 6...
Jan 9 22:57:11 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 7...
Jan 9 22:57:12 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 8...
Jan 9 22:57:12 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 9...
Jan 9 22:57:13 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 10...
Jan 9 22:57:13 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 11...
Jan 9 22:57:14 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 12...
Jan 9 22:57:14 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 13...
Jan 9 22:57:15 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 14...
Jan 9 22:57:15 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 15...
Jan 9 22:57:16 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 16...
Jan 9 22:57:16 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 17...
Jan 9 22:57:17 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 18...
Jan 9 22:57:17 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 19...
Jan 9 22:57:18 Antec hp[7819]: io/hpmud/jd.c 784: mdns lookup HPEAB866.local retry 20...
Jan 9 22:57:18 Antec hp[7819]: io/hpmud/jd.c 780: error timeout mdns lookup HPEAB866.local

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mcneillk
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Revision history for this message
mcneillk (ken-mc-neill) said : 		#1

Solved by modifying the printer device URL hp:/net/Photosmart_Premium_C309g-m?zc=HPEAB866, replacing the printer name with its static IP address.

Revision history for this message
mcneillk (ken-mc-neill) said : 		#2

Probably could have solved the problem by using avahi-daemon to resolve printer's self-assigned DNS.

I believe that upgrading from Ubuntu 10.04 to 10.10 caused avahi-daemon to be deconfigured.

Revision history for this message
alleykat (tib-2000) said : 		#3

tried to upgrade to hp 3.12.10a
HP Linux Imaging and Printing System (ver. 3.12.10a)
System Tray Status Service ver. 2.0

Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

trude@trude-MXC061:~/Desktop$ /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK
  set_interactive(1)
"sni-qt/16385" WARN 14:08:41.469 void StatusNotifierItemFactory::connectToSnw() Invalid interface to SNW_SERVICE
I get a system error when I start the computer