HPLIP

HP OfficeJet 6500A e710a

Asked by Herczeg Zsolt

Will hplip support the "HP OfficeJet 6500A e710a" printers?

I'm using hplip 3.10.9 now. I modified the configuration file:
Renamed the section of a printer named officejet_6500_e710n-z to officejet_6500_a-f

Now, the printing works fine, and I can scan if I put the paper on the glass of the scanner, but I can't use the automatic paper dispenser. With it's webpage based scanner it works too, but with hplip, it's just scanning the white screen, and not the papers from the dispenser.

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Solved by:
Naga Samrat Chowdary, Narla
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Revision history for this message
Naga Samrat Chowdary, Narla (samrat-hplip) said : 		#1

Yes, currently ADF is not supported by HPLIP.

Thanks,
Naga Samrat Chowdary, Narla

Revision history for this message
Naga Samrat Chowdary, Narla (samrat-hplip) said : 		#2

Yes, Currently ADF Scan is not supported for this printer by HPLIP.

Thanks,
Naga Samrat Chowdary, Narla

Revision history for this message
Herczeg Zsolt (herczegzsolt) said : 		#3

Will it be supported, or is there any workaround for that?

Revision history for this message
Best Naga Samrat Chowdary, Narla (samrat-hplip) said : 		#4

Currently there are no workarounds from HPLIP to support this.
From web interface you can do scan from ADF.
This feature may or may not be supported in future.

Thanks,
Naga Samrat Chowdary, Narla

Revision history for this message
Stephan Kinateder (stephan-all-round) said : 		#5

Hi,

could you please describe how you exactly edited which configuration file. I've got the same printer and renamed in the models.dat file section officejet_6500_e710n-z to officejet_6500_a-f with no success. The printer still does not appear in the ethernet or usb device list with ./hp-setup ...

I'm using Ubuntu 10.10 and hplip 3.10.9,
ty.

Revision history for this message
Herczeg Zsolt (herczegzsolt) said : 		#6

I did the same.
I'm using Ubuntu 10.04. I've installed the hplip 3.10.9 from it's website. I've replaced the [officejet_6500_e710n-z] line to [officejet_6500_e710a-f] and saved. After that, I simple used the " hp-setup -i "

If that doesen't help you, Please provide the output of " hp-setup -ig "

Revision history for this message
Stephan Kinateder (stephan-all-round) said : 		#7

ok, it just dont work for me. Here is the output of -ig Option:

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
 --------------------------------

  Num Connection Description
            Type
  -------- ---------- ----------------------------------------------------------
  0* usb Universal Serial Bus (USB)
  1 net Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1

Using connection type: net

hp-setup[5458]: debug:
DEVICE CHOOSER setup_fax=True, setup_print=True
hp-setup[5458]: debug: Probing bus: net
hp-setup[5458]: debug: Outgoing: (44)
hp-setup[5458]: debug: 0000: 00 00 00 00 00 01 00 00 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[5458]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[5458]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 p.local.....
hp-setup[5458]: debug: Outgoing: (44)
hp-setup[5458]: debug: 0000: 00 00 00 00 00 01 00 00 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[5458]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[5458]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 p.local.....
hp-setup[5458]: debug: Outgoing: (44)
hp-setup[5458]: debug: 0000: 00 00 00 00 00 01 00 00 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[5458]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[5458]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 p.local.....
hp-setup[5458]: debug: Outgoing: (44)
hp-setup[5458]: debug: 0000: 00 00 00 00 00 01 00 00 00 00 00 00 0f 5f 70 64 ............._pd
hp-setup[5458]: debug: 0010: 6c 2d 64 61 74 61 73 74 72 65 61 6d 04 5f 74 63 l-datastream._tc
hp-setup[5458]: debug: 0020: 70 05 6c 6f 63 61 6c 00 00 0c 00 01 p.local.....
hp-setup[5458]: debug: Found 0 devices
hp-setup[5458]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-setup[5458]: debug: Mode=0

error: No device selected/specified or that supports this functionality.

Revision history for this message
Herczeg Zsolt (herczegzsolt) said : 		#8

Your problem isn't with the driver. The "Bonjour" is not working on your network. To add the printer, you have to make "Bonjour" working, or set up a fix IP-adress to your printer.
I suggest you to set up a fixed IP-adress, and then use:

hp-setup IPADRESS

(Use the IP-adress you have setted up, insted of IPADRESS)
You can set up an IP-adress on your printer, in the settingns->network->special->IP-settings->manual menu.

If you need help for setting up a fixed IP please ask. If you have done this, and it's not working, please provide the output of:

hp-setup -g IPADRESS

Revision history for this message
Stephan Kinateder (stephan-all-round) said : 		#9

[solved]

okay, what i've done:

1. re-init the printer.
2. set up a static IP
3. reinstall the hplip 3.10.9 driver
4. configured /usr/share/hplip/data/models/models.dat -> section: [officejet_6500_e710n-z]
 a. rename it to: [officejet_6500_e710a-f]
 b. set: fax-type=1
 c. and: model1=Oficejet 6500A E710a-f
 d. save the file
5. start 'hp-setup -ig IP_ADRESS'
6. done

Printer, fax, flatscanner (simple scan,sane) works fine... now waiting for update with adf support.

Thanks for your help.

Revision history for this message
Herczeg Zsolt (herczegzsolt) said : 		#10

Thanks Naga Samrat Chowdary, Narla, that solved my question.