scan error using laserjet M1212nf MFP printer on Ubuntu 10.04

Asked by DanielGoldin

Using hplip 3.10.6. When I scan with xsane -- and other programs -- I get this error-message:

open of device hpaio:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ20LHBPR1a failed: Error during device I/O

Any thoughts re: what I need to do?

d.

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Srikanth (srikanth-lokare) said :
#1

Hi DanielGoldin,

Make sure that you have document to be scanned loaded in the ADF, If you are scanning through ADF. Please let me know.

Thanks for supporting HPLIP

Thanks and Regards,
Srikanth Lokare

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DanielGoldin (danielgoldin) said :
#2

I have tried it both ways -- flatbed and ADF -- and get the same error.

d.

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Srikanth (srikanth-lokare) said :
#3

Hi DanielGoldin,

We also tried the same here. It is a intermittent behavior. However this issue gets fixed in the upcoming HPLIP release. Will let you know once it is done.

Sorry for the inconvenience.

Thanks and Regards,
Srikanth Lokare

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Jason McVetta (jmcvetta) said :
#4

I am also seeing this bug, with HPLIP 3.10.9 and Ubuntu 10.04. I am connecting to the device via ethernet - don't have a usb cable around to try that.

Can you help with this problem?

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