HP Linux Imaging and Printing

is HP OfficeJet 4500 WIFI (g510n-z) supported in hplip

Asked by Scooter on 2010-05-15

I see that OfficeJet 4500 g510a-f and g510g-m are supported in hplip 3.10.5, but g510n-z isn't it.
When I can hope, that it will be integrated? :)

Question information

Language:
English Edit question
Status:
Solved
For:
HPLIP Edit question
Assignee:
No assignee Edit question
Solved by:
Naga Samrat Chowdary, Narla
Solved:
2010-07-21
Last query:
2010-07-21
Last reply:
2010-07-20
topher (cantstopengland) said : #1

I am also trying to install this printer, and running into difficulties.

WillyS (william-schmoegner) said : #2

So am I.
3.10.5 can't even find it. I have it setup with a static IP Address. (Windows setup)
I'd like to use it from my Ubuntu 9.04 installation also.

Martin Weber (martin-weber) said : #3

I am also missing support for HP4500 G510n-z. Before buying it, I made sure that the HP4500 model was supported, I found four drivers in hplip. However it is bad that I found out the "minor version number" only after installing and testing, too bad! Then I had already printed some pages (in another OS), now it is too late to return the printer.

Therefore I hope that it will be supported soon!

In the meantime, I got it half-way working by setting up in CUPS a printer "HP Officejet 4500 g510a-f", but sometimes it works, sometimes it does not, ...

Anitha Mani (hplipsupport) said : #4

The support for the device HP OfficeJet 4500 WIFI (g510n-z) will be available shortly by HPLIP. Will keep updating you on the same.

Thanks,
Anitha

Martin Weber (martin-weber) said : #5

Dear Anitha,

may I kindly ask what the meaning of "available shortly" is? I bought this printer because I wanted to scan and print material for the students at home, and I am desperate because now the summer term, for which I bought the printer, is almost over... So I spent the money for nothing... to bad... the students need to enjoy black-and-white scans and prints instead... they are not amused...

Martin

Jonas Öberg (jonas-ffkp) said : #6

I would also be interested in the projected release date for g510n-z support. Will it be available in the next hplip release, and if so, when is it scheduled to be released?

junkzilla (junkzilla-bugmenot) said : #7

Anitha, it's been a while since your last post. Can you please let us know when an update with support for this printer might be released (weeks? months?).
Thanks.

smaines (smaines) said : #8

This appears to be a case where HP released a new printer only slightly different that those already supported, and the HPLIP team did not follow up with a new release of metadata, which is very unfortunate, as this is the difference between a works-right-out-of-the-box experience and total failure, frustration and uncertainty. Sigh!

I can now print and scan, and have WiFi set up. Try this, it seems to have worked for me (Fedora 12 user):

* Install/Update hplip*, using your normal package manager (e.g. yum, but don't use their installer, it will stomp all over yum, etc, and installing 3.10.5 doesn't help anyway) to the latest for your distribution.

* Backup and then edit /usr/share/hplip/data/models/models.dat, cloning the entry [officejet_4500_g510g-m]. Check whether your model is indeed g510n or some newer g510x.

[officejet_4500_g510n-z]
# keep other stuff the same, except...
model1=HP Officejet 4500 All-in-One Printer - G510n # (check your specific model number)
# delete model2
# you can check usb-pid, usb-vid with lsusb
usb-pid=2e12
usb-vid=3f0
wifi-config=1

* Run hp-setup, etc.

* For hp-wifisetup, you can run it with the -g option, and comb through the output for your printer's mac address in the string <WiFiConfig>...<MACAddress>112233445566</MACAddress>...</WiFiConfig>. This is useful if you use a MAC filter on your WiFi router.

Good Luck,

-SM

Sorry for inconvenience caused due to this.
Support for this printer is available with coming release on 23 july 2010.

as work around please edit /usr/share/hplip/data/models/models.dat file and add following entry.

[officejet_4500_g510n-z]
align-type=13
clean-type=1
color-cal-type=0
copy-type=0
embedded-server-type=0
fax-type=1
fw-download=False
icon=officejet_j5500_series.png
io-mfp-mode=3
io-mode=1
io-support=10
job-storage=0
linefeed-cal-type=0
model1=HP Officejet 4500 G510n-z All-in-One Printer
monitor-type=0
panel-check-type=0
pcard-type=0
plugin=0
plugin-reason=0
power-settings=0
pq-diag-type=0
r-type=1
r0-agent1-kind=3
r0-agent1-sku=901/901XL
r0-agent1-type=1
r0-agent2-kind=3
r0-agent2-sku=901
r0-agent2-type=2
r10-agent1-kind=3
r10-agent1-sku=818/818XL/818b
r10-agent1-type=1
r10-agent2-kind=3
r10-agent2-sku=818/818XL
r10-agent2-type=2
r2-agent1-kind=3
r2-agent1-sku=60/60XL/60b
r2-agent1-type=1
r2-agent2-kind=3
r2-agent2-sku=60/60XL
r2-agent2-type=2
r4-agent1-kind=3
r4-agent1-sku=300/300XL/300b
r4-agent1-type=1
r4-agent2-kind=3
r4-agent2-sku=300/300XL
r4-agent2-type=2
r8-agent1-kind=3
r8-agent1-sku=121/121XL/121b
r8-agent1-type=1
r8-agent2-kind=3
r8-agent2-sku=121/121XL
r8-agent2-type=2
scan-style=1
scan-type=1
status-battery-check=0
status-dynamic-counters=1
status-type=2
support-released=True
support-subtype=3b72
support-type=2
support-ver=3.10.6
tech-class=ViperPlusVIP
tech-subclass=Trim
tech-type=2
usb-pid=2e12
usb-vid=3f0
wifi-config=1

Please run "hp-setup" to add printer.
Please let us know if you have any issues while adding printer.

Thanks for your patience,
Naga Samrat Chowdary, Narla

Grugnog (grugnog) said : #10

The workaround above worked for me - thanks!

Scooter (bohumil) said : #11

Hi,
the workaround work for me
on driver: 3.10.2
and on driver 3.10.5

Thanks

Thanks for your reply.
Looking forward to help you in future, if you have any issues with HPLIP.

Thanks for reporting with us!
Naga Samrat Chowdary, Narla

topher (cantstopengland) said : #13

I am just adding to the chorus of success announcements. The new metadata provided by Narla allowed for an easy installation over usb. So far, I have scanned from both the flatbed and the feeder. Printing also works. Now it's time to try wireless.

Thanks, worked for me as well (Ubuntu 10.04.1). I was able to print and scan using xsane. Is there a way to scan from the printer to the Ubuntu machine directly i.e. basically set up the "scan to" options on the printer like on Windows?

Martin Weber (martin-weber) said : #15

Hi, the workaround works for me, too. I can scan and print now. Thanks to the HPLIP support team!