HPLIP

Printer networking issues

Asked by Marco Correia

I'm trying to get my HP wireless printer to work in wireless mode. Some data:

Printer model: HP Deskjet F4568
Distribution: Gentoo linux
Kernel: 2.6.31.6
hplip version: 3.9.12-r1

Here is what I got so far:

1. I compiled and installed hplip driver, I connected the printer via usb and printed a test page with no problems.
2. I ran hp-wificonfig which registered the printer on my home network.
3. I was able to go to the printers webpage at 192.168.1.64 and change some options.
4. When I do hp-probe -bnet it says:

  Device URI Model Name
  -------------------------------------------- -------------------- -------------
  hp:/net/Deskjet_F4500_series?ip=192.168.1.64 Deskjet_F4500_series HP4568Printer

Found 1 printer(s) on the 'net' bus.

So far so good, but...

5. I then tried configuring the printer using hp-setup but it doesn't see the wireless printer. In the 'step 1' of the wizard, under 'connection I/O type' the only active button is the usb, the others are greyed.

6. I searched on these forums and tried the alternative way, that is to run hp-makeuri 192.168.1.64, but the output was:

error: Device not found

7. I copied the hp:/ address obtained from step 4 to cups configuration and installed as a new printer, apparentently successfully. However, it always fails when something is sent to the queue (even the test page) with:

"/usr/libexec/cups/backend/hp failed"

Some more info that may help:

 I do not have snmtp installed since the gentoo installer of hplip says that it now uses zeroconf instead. I have zeroconf working:

avahi-browse -a
+ wlan0 IPv6 Home Printer via wireless @ wagner Internet Printer local
+ wlan0 IPv6 Deskjet_F4500 @ wagner Internet Printer local
+ wlan0 IPv4 Postscript Printer @ wagner Internet Printer local
+ wlan0 IPv4 Home Printer via wireless @ wagner Internet Printer local
+ wlan0 IPv4 Deskjet_F4500 @ wagner Internet Printer local
+ wlan0 IPv4 Deskjet F4500 series [8E858C] _scanner._tcp local
+ wlan0 IPv4 Deskjet F4500 series [8E858C] Web Site local
+ wlan0 IPv4 Deskjet F4500 series [8E858C] PDL Printer local
...

I disabled my router firewall and tried to see if it was blocking anything, but it doesn't seem so. I do not have any firewall running on my laptop.

I searched google and these forums, I hope I didn't miss anything obvious...

Thanks!
Marco

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Marco Correia (mvc-netcabo) said : 		#1

One more thing I just found out. When adding the printer through the CUPS administration web interface, doing 'search for new printers' it is able to find and install the wireless printer. Then I am able to print to it, however it installs the printer as socket://192.168.1.64 (and not hp/...) which is perhaps why it doesn't get recognized on the hp-toolbox systray application.

So I guess the problem is almost solved. I would like to make it recognized by the hp software though since it gives more information about the printer than using cups web inferface.

Thanks

Revision history for this message
Andrew Malcolmson (andmalc) said : 		#2

Looks like you're doing everything right. Unless anyone else here can suggest a solution, I'd say file a bug report by clicking on the 'Create a bug report' link above.

FYI: this is an uncommon model, at least here in North America, compared with other inexpensive All-in-One wireless models like the Photosmart C4500 series, C4700 series or the Officejet J4600 series, so maybe there's an HPLIP issue with this model that no one else has hit yet.

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