500 Internal Server Error by Horizon Volumes

Looks like apache is looking for the files in the wrong directory.

Did you configure the location of static files (where the generated compress files is located ) in your apache host configuration?

Can you provide your host configuration in apache?

I didn't configure the location of static files in the host config.

httpd.conf is empty

ports.conf
# If you just change the port or add more ports here, you will likely also
# have to change the VirtualHost statement in
# /etc/apache2/sites-enabled/000-default
# This is also true if you have upgraded from before 2.2.9-3 (i.e. from
# Debian etch). See /usr/share/doc/apache2.2-common/NEWS.Debian.gz and
# README.Debian.gz

NameVirtualHost *:80
Listen 80

<IfModule mod_ssl.c>
    # If you add NameVirtualHost *:443 here, you will also have to change
    # the VirtualHost statement in /etc/apache2/sites-available/default-ssl
    # to <VirtualHost *:443>
    # Server Name Indication for SSL named virtual hosts is currently not
    # supported by MSIE on Windows XP.
    Listen 443
</IfModule>

<IfModule mod_gnutls.c>
    Listen 443
</IfModule>

apache2.conf

### Section 1: Global Environment
#
# The directives in this section affect the overall operation of Apache,
# such as the number of concurrent requests it can handle or where it
# can find its configuration files.
#

#
# ServerRoot: The top of the directory tree under which the server's
# configuration, error, and log files are kept.
#
# NOTE! If you intend to place this on an NFS (or otherwise network)
# mounted filesystem then please read the LockFile documentation (available
# at <URL:http://httpd.apache.org/docs/2.2/mod/mpm_common.html#lockfile>);
# you will save yourself a lot of trouble.
#
# Do NOT add a slash at the end of the directory path.
#
#ServerRoot "/etc/apache2"

LockFile ${APACHE_LOCK_DIR}/accept.lock

PidFile ${APACHE_PID_FILE}

Timeout 300
KeepAlive On

MaxKeepAliveRequests 100

KeepAliveTimeout 5

##
## Server-Pool Size Regulation (MPM specific)
##

# prefork MPM

<IfModule mpm_prefork_module>
    StartServers 5
    MinSpareServers 5
    MaxSpareServers 10
    MaxClients 150
    MaxRequestsPerChild 0
</IfModule>

# worker MPM

<IfModule mpm_worker_module>
    StartServers 2
    MinSpareThreads 25
    MaxSpareThreads 75
    ThreadLimit 64
    ThreadsPerChild 25
    MaxClients 150
    MaxRequestsPerChild 0
</IfModule>

<IfModule mpm_event_module>
    StartServers 2
    MinSpareThreads 25
    MaxSpareThreads 75
    ThreadLimit 64
    ThreadsPerChild 25
    MaxClients 150
    MaxRequestsPerChild 0
</IfModule>

# These need to be set in /etc/apache2/envvars
User ${APACHE_RUN_USER}
Group ${APACHE_RUN_GROUP}

AccessFileName .htaccess

<Files ~ "^\.ht">
    Order allow,deny
    Deny from all
    Satisfy all
</Files>

DefaultType None
HostnameLookups Off
ErrorLog ${APACHE_LOG_DIR}/error.log
LogLevel warn
Include mods-enabled/*.load
Include mods-enabled/*.conf
Include httpd.conf
Include ports.conf
LogFormat "%v:%p %h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" vhost_combined
LogFormat "%h %l %u %t \"%r\" %>s %O \"%{Referer}i\" \"%{User-Agent}i\"" combined
LogFormat "%h %l %u %t \"%r\" %>s %O" common
LogFormat "%{Referer}i -> %U" referer
LogFormat "%{User-agent}i" agent
Include conf.d/
Include sites-enabled/

Are you referring to the instruction in this link? http://docs.openstack.org/trunk/openstack-compute/install/apt/content/installing-openstack-dashboard.html

Do you have this file: /etc/apache2/conf.d/openstack-dashboard.conf ?

There should be a line in the configuration pointing to the location of the static folders..

Entry in the file: Alias /static /usr/share/openstack-dashboard/openstack_dashboard/static/

i used the following link: http://docs.openstack.org/folsom/basic-install/content/basic-install_controller.html

openstack-dashboard.conf
WSGIScriptAlias /horizon /usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi
WSGIDaemonProcess horizon user=www-data group=www-data processes=3 threads=10
Alias /static /usr/share/openstack-dashboard/openstack_dashboard/static/
<Directory /usr/share/openstack-dashboard/openstack_dashboard/wsgi>
  Order allow,deny
  Allow from all
</Directory>

The configuration looks right.

Just to confirm, you can access the dashboard and it only fails when you go to Volumes panel?

yes, i can login and only the volume section fails.

I think I re-install the controlenode

The log attached doesn't look right. The logs is referring to /horizon/admin/instances/, the Volumes page would have a URL of /horizon/admin/volumes.

Yes you are right, but i have load a Snapshot from Folsom. There are a other problem but not from Horizon ;)

thank you for you help

Hi-

I too get the same error of the type explained by Oliver, But, when I login, I get the following error in the apache error logs

[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] mod_wsgi (pid=4617): Exception occurred processing WSGI script '/usr/share/openstack-dashboard/openstack_dashboard/wsgi/django.wsgi'., referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] Traceback (most recent call last):, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/core/handlers/wsgi.py", line 241, in __call__, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] response = self.get_response(request), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/core/handlers/base.py", line 179, in get_response, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] response = self.handle_uncaught_exception(request, resolver, sys.exc_info()), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/core/handlers/base.py", line 228, in handle_uncaught_exception, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return callback(request, **param_dict), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/utils/decorators.py", line 91, in _wrapped_view, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] response = view_func(request, *args, **kwargs), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/views/defaults.py", line 33, in server_error, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return http.HttpResponseServerError(t.render(Context({}))), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 140, in render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return self._render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 134, in _render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return self.nodelist.render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 823, in render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] bit = self.render_node(node, context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 837, in render_node, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return node.render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/loader_tags.py", line 123, in render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return compiled_parent._render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 134, in _render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return self.nodelist.render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 823, in render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] bit = self.render_node(node, context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 837, in render_node, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return node.render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/loader_tags.py", line 155, in render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return self.render_template(self.template, context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/loader_tags.py", line 137, in render_template, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] output = template.render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 140, in render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return self._render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 134, in _render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return self.nodelist.render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 823, in render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] bit = self.render_node(node, context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/django/template/base.py", line 837, in render_node, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return node.render(context), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/compressor/templatetags/compress.py", line 147, in render, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] return self.render_compressed(context, self.kind, self.mode, forced=forced), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/compressor/templatetags/compress.py", line 88, in render_compressed, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] cached_offline = self.render_offline(context, forced=forced), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] File "/usr/lib/python2.7/dist-packages/compressor/templatetags/compress.py", line 72, in render_offline, referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] 'You may need to run "python manage.py compress".' % key), referer: http://10.232.91.81/horizon/auth/login/
[Tue May 07 05:54:52 2013] [error] [client 10.232.90.47] OfflineGenerationError: You have offline compression enabled but key "3ddd89d27fa2e162d4efd30c103a072b" is missing from offline manifest. You may need to run "python manage.py compress"., referer: http://10.232.91.81/horizon/auth/login/

I have the "python manage.py compress" too,

root@GrizzlyController:/usr/share/openstack-dashboard# python manage.py compress
Found 'compress' tags in:
 /usr/share/openstack-dashboard/openstack_dashboard/templates/_stylesheets.html
 /usr/lib/python2.7/dist-packages/horizon/templates/horizon/_conf.html
 /usr/lib/python2.7/dist-packages/horizon/templates/horizon/_scripts.html
Compressing... done
Compressed 3 block(s) from 3 template(s).

Kindly help me resolve the issue.