I just installed Homebank 5.4.2 and it erased all my previous Homebank account data. How can I retrieve my data?

Asked by Ralph Lewis on 2020-06-24

I just installed Homebank 5.4.2 and it erased all my previous Homebank account data. How can I retrieve my data? I'm running Windows 7.

Question information

Language:
English Edit question
Status:
Answered
For:
HomeBank Edit question
Assignee:
No assignee Edit question
Last query:
2020-06-25
Last reply:
2020-07-04
Ralph Lewis (rmlexpanse) said : #1

Can someone please offer a solution to this? I have lost all my account data when I installed the newest version of HomeBank!

Mistyk (skrzynkapanamarcina) said : #2

I haven't heard anyone else have this situation. Rather not Hombank's fault. Back up your important files for the future, like everyone else.

Ralph Lewis (rmlexpanse) said : #3

Thank you for responding, Mistyk. Appropriate advice, but I'm still without a solution for my current problem.

Paul White (paulw2u) said : #4

Ralph, are you still having this problem?

If so, take a you look at

   Preferences | Folders | Homebank files

and you should see two folders where Homebank stores its current and backup files.

Alternatively, 'Restore backup' from the File menu should show you your most recent backups, the last five by default. I don't use Windows but I doubt Homebank stores account data anywhere else.

Ralph Lewis (rmlexpanse) said : #5

Paul White - Thank you for responding with your suggestion! I followed your instructions and I see two folders under "HomeBank files":

"Wallets" - C:\Users\user and
"Backups" - C:\Users\user

When I open the Backups: C:\Users\user folder, I see a ".xhb" file, and when I opened it with HomeBank, I saw my HomeBank account data from initial activation of HomeBank in 2007, through 2012 only - no data from 2012 through 2020! Strange - it's like the backups stopped in 2012! The only other ".xhb" file in that folder is a current account file that I just started 2 days ago.

I'm going to leave this question status "unanswered" for now, to see if any other suggestions come in. Again, thanks for help!

Maxime DOYEN (mdoyen) said : #6

yes I agree with Mistyk,I doubt this is related to homeBank.

You should maybe have a look at the event viewer to see for any disk/driver related problem. I did loose some files somehow and found some NTFS alert in the viewer and excel files where containing plain PHP file... Take also care of partition alignment if you have a SSD and NTFS.

And yes, backup your file regularly !

Ralph Lewis (rmlexpanse) said : #7

Thank you, Maxime DOYEN. I looked at the event viewer, but I didn't see a disk/driver related problem. However, I'm not that savvy with Windows and I've never used event viewer before. I looked at all the categories but didn't see anything related to disk/driver. I have a HDD disk drive. (ASUS laptop, 8 years old)

Can you help with this problem?

Provide an answer of your own, or ask Ralph Lewis for more information if necessary.

To post a message you must log in.