all data input LOST!!!

Asked by pamela johnston

i've read the two questions above, similar to mine... after inputting my banking data all afternoon, i saved each thing i input. when i backed out, i could not find it again. not sure how, but i was able to find it after snooping around. encouraged, i then completed my banking activity for that main account to date, and thereafter added three new bank accounts i wanted to track, all of which have almost no activity... i also saved each thing, each item i added. when i went back to check on main file, with majority of my banking activity for this month, could not find it anywhere, and only name of last file/account opened, showed up. it is SOUTH STATE BANK. this has no activity or data entered. the main account with all my data is ENTEGRA CHECKING. gone!!! aaargh! looked and can't find anything with .xhb extension, but not sure i am doing it right. i had entered WELLS checking and savings, but entegra is the one with all of the activity/input.

i am of late suffering from major neuropathy in feet/legs and hands which makes all inputting very difficult/time-consuming. only two fingers work to type. so if the data is really lost i am in a world of hurt. i looked for and found HomeBank because sudden loss of motor control/use of hands/fingers means i cannot write small enough in checkbook, or write legibly enough to read it... even using a legal pad doesn't work, as my writing is so illegible it cannot be read, however large... only typing works. i am having great difficulty keeping up with debit card and credit card purchases since i cannot write well enough to maintain a ledger, or running total of what is left in my bank account. really need to be able to use and access your program!! HELP!!!!

if calling me would be easier for you i can give you my tele #. i can talk much better than i can currently type.... :(

thank you for any help you can offer. when i look for the .xhb extension, the only thing that comes up is the one overview page that shows the SOUTH STATE account (with no data in it). the - what should be the other accounts i established, ESPECIALLY the ENTEGRA CHECKING account, with all of my data input for this month, is nowhere to be found. :( :( i did then try to add another account that is called Entegra (not all caps) with no data, and that shows up in the listing... but the main file i am looking for has disappeared. i took great care to SAVE every single entry, and it was tracking my banking activity wonderfully, and showing the diminishing amount from initial deposit, with reductions for mortgage payment, grocery purchases by debit card and credit card bills paid by card transfer. really really hope you can help me find my data, and make it so i can find it in the future. i have desktop launch for homebank, but only thing that comes up from it is the empty SOUTH STATE file. aaaaargh! i really need to be able to use your program!! thank you!!!

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Launchpad Janitor (janitor) said :
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