LHE folder empty after running

Asked by Roberto Leonardi on 2017-07-11

Dear HEPMDB team,
My LHE folder is empty after the jobs running, despite they ended without errors.
It happened yet and you said me it was a problem on the cluster. May be it is a similòar case?

Thanks

Roberto Leonardi

Question information

Language:
English Edit question
Status:
Solved
For:
HEPMDB Edit question
Assignee:
No assignee Edit question
Solved by:
Dan Locke
Solved:
2017-07-12
Last query:
2017-07-12
Last reply:
2017-07-11
Best Dan Locke (danl0) said : #1

Hi Roberto

A new version of CalcHEP has been installed, but there seems to be some backwards compatibility issues. If you reset your account using Menu->Reset account button then it will update your directory on the server.

Regards
Dan

Hi Dan,
I reset my account and now it's ok.

Thanks

Roberto

Thanks Dan Locke, that solved my question.