Old stereo data missing?

Asked by Elie Soubrié on 2011-09-26

Hi Keith,

It seems that helioviewer has no stereo A & B data older than May 2011...
Is it related to the problem you've had a few days ago ? (cf http://blog.helioviewer.org/2011/09/21/service-resumed/)
In any case, the news concerning this problem says "If you encounter any problems with any of our services please let us know"...

Best regards,

Elie

Question information

Language:
English Edit question
Status:
Solved
For:
Helioviewer.org Edit question
Assignee:
No assignee Edit question
Solved by:
Elie Soubrié
Solved:
2011-09-26
Last query:
2011-09-26
Last reply:
2011-09-26
Jack Ireland (jack-ireland) said : #1

Hi Elie,

We started supplying STEREO data in May 2011, but have not gone
backwards to fill in the gap. It's been in our longer term plans to go
back and fill in the gap.

Is there a particular time you would like us to concentrate on first, so
we can get that to you sooner?

Thanks,

Jack

On 09/26/2011 10:45 AM, Elie Soubrié wrote:
> New question #172377 on Helioviewer.org:
> https://answers.launchpad.net/helioviewer.org/+question/172377
>
> Hi Keith,
>
> It seems that helioviewer has no stereo A& B data older than May 2011...
> Is it related to the problem you've had a few days ago ? (cf http://blog.helioviewer.org/2011/09/21/service-resumed/)
> In any case, the news concerning this problem says "If you encounter any problems with any of our services please let us know"...
>
> Best regards,
>
> Elie
>
>

Elie Soubrié (elie-soubrie) said : #2

Hi Jack,

No, there is no special time of interest : I was thinking in providing our users an automated link from our (future) STEREO web interface to the helioviewer at the corresponding date... So that all stereo images may be requested...

And thanks for the so quick answer!

Elie