Epoptes

Assist User: Prior to Login (No User Present)

Asked by Jonathan Langdon

I have a LinuxMint 17 (Cinnamon-64x) Laptop that I can "Assist User" and take control of the computer at the login screen BEFORE any users are logged in.

On a student computer at our school (with LinuxMint17 Cinnamon-32x), I am not able to "Assist User" unless a user is ALREADY logged in. We have the users logging into the computer via LDAP.

Any ideas what could cause this? How can I "Assist user" prior to login? Any ideas appreciated.

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Launchpad Janitor (janitor) said : 		#1

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Fotis Tsamis (ftsamis) said : 		#2

In the student computer, and at the login screen, try this:
Press Alt+Ctrl+F1 to switch to the console.
Login as some user with sudo rights.
Run: sudo epoptes-client
Press Alt+Ctrl+F7 to switch to the login screen again.

Go to the epoptes user interface. Do you see the client before login now?

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Jonathan Langdon (langdon-jonathan) said : 		#3

I tried your suggestion and it did not work.

The client is visible (with a red computer icon), but I can't "Assist User" when the student computer is at the login screen.

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Launchpad Janitor (janitor) said : 		#4

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.