Send Message Function Not Working

Asked by Andrew Lesmerises

When I try to send a message to one or more client machines nothing happens.

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Epoptes Edit question
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Andrew Lesmerises
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Fotis Tsamis (ftsamis) said :
#1

Hello,

Please provide us with the following information:
1) What's your distribution?
2) What version of epoptes are you using (menu Help → About)
3) Open Epoptes through a terminal (by typing epoptes) and try to send a message to a client. Does it output an error? If so, please paste it here.
4) Can you see the clients' thumbnails normally in Epoptes?

Thank you

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Andrew Lesmerises (mrandrew-i) said :
#2

Server is Ubuntu 14.04
Epoptes 0.5.7
No error outpouts when clicking send it just keeps the window looking the same
I can see clients thumbnails ...

Thanks in advance!

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Andrew Lesmerises (mrandrew-i) said :
#3

More info: I can Lock/unlock broadcast and send commands with no issues....

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Fotis Tsamis (ftsamis) said :
#4

By "it just keeps the window looking the same" you mean that the Send message dialog doesn't even close when you click 'Send'?

If that is the case it sounds pretty strange since i just tested it under the same distro, epoptes version and it works as it should. It is even stranger that you don't get anything on the epoptes command output. I will need to investigate it further. Please provide us with your /var/log/epoptes.log.

If when you click the "Send" button, the Send message dialog closes but the clients receive no message please try the following:
On a client where epoptes-client is running, open a terminal and execute epoptes-client (/usr/sbin/epoptes-client). This will close the user instance of epoptes-client and open a new one, so you can see the output. Try to send a message from Epoptes and see if there is any output on the epoptes-client terminal window.

Regards

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Andrew Lesmerises (mrandrew-i) said :
#5

Found the problem. The epoptes folder within .config wasn't owned by my user and was giving permission error, working great now! Thank you!

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Sujith (sujith-bittu) said :
#6

Andrew, mine's same problem as your's. can you elaborate how you've fixed it..