Dell Mini 9 doesn't start up, shows Status:drdy error

Asked by seans on 2008-12-26

I just purchased my daughter a mini laptop from dell andit operates on unbutu I cannot get it to start.I push start and it shows status:drdy error and error UNC and a couple of other lines. please help.This was a christrmas gift.

Question information

Language:
English Edit question
Status:
Solved
For:
The Dell Mini Project Edit question
Assignee:
No assignee Edit question
Solved by:
Arnaudus
Solved:
2008-12-31
Last query:
2008-12-31
Last reply:
2008-12-31
Best Arnaudus (a-lerouzic) said : #1

Hi,

With "it operates on unbutu", do you mean that Ubuntu was installed by default? Then you should go back to the store, it is not normal that a brand new computer does not start properly.

Fabián Rodríguez (magicfab) said : #2

seans:

If this was indeed a machine that came with Ubuntu preinstalled, you need to call Dell Linux Hardware support at 1-866-622-1947. Have your service tag ready and make sure you state this is a hardware problem.

Fabián Rodríguez (magicfab) said : #3

BTW, also see https://help.ubuntu.com/community/DellMini9 for more information about the Mini 9.

seans (seansantmyire) said : #4

Thanks Arnaudus, that solved my question.