Sierra Wireless USBConnect Mercury Aircard is not being recognized

Asked by bill castillo on 2008-10-16

Greetings,

I have a customer that purchased a Dell Mini laptop with Ubuntu operating system on it. They signed up through AT&T for an aircard. The aircard is the AT&T USBConnect Mercury aircard. I am completely new to Ubuntu and have no clue how to install this aircard so they can get online.

Any help will be greatly appreciated.

Question information

Language:
English Edit question
Status:
Answered
For:
The Dell Mini Project Edit question
Assignee:
No assignee Edit question
Last query:
2008-10-16
Last reply:
2009-01-04

Hi,

Please look at this link: http://ubuntuforums.org/showthread.php?t=927078&highlight=Mercury+Aircard

So please test the Aircard using newest version of Ubuntu Intrepid Ibex (version 8.10)

Regards,

Mark

Fabián Rodríguez (magicfab) said : #2

Hi Bill

Does AT&T provide any support or software for Ubuntu ? It would help if they at least know you are running Ubuntu.

Was this card sold as part of a deal with the computer ?

Intrepid is not certified for that system, as such you will have to rely entirely on community resources for any future support if you install that. However it does have better support for such connectivity.

Hi Bill,

If you are using one of the Aircard devices mentioned below, then you can use the download and installation instructions here:

http://www.sierrawireless.com/faq/ShowFAQ.aspx?ID=1077

Regards,

Mark

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Device Type

CDMA

GSM/UMTS

AirCards

AirCard 580, AirCard 595, AirCard 597E

AirCard 875, AirCard 88X, AirCard 88XE

USB Dongles

AirCard 595U, Compass C597

AirCard 875U, AirCard 88XU, Compass C885

Mini Cards

MC5720, MC5725 MC5727

MC8755, MC8765, MC8775, MC878X, MC8790

MP Modems

MP595

MP875

Other

PC5220, EM5625

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