how to factory reset

Asked by Helen Amaro

A friend of mine sold her laptop to me how do i do a factory reset?

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English Edit question
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Expired
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Déjà Dup Edit question
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Vej (vej) said :
#1

Hello Helen Amaro.

I do not know why this should be related to Dèjá Dup (which is a backup software). Could you please explain a bit, why you think that Dèjá Dup will be used here? Do you maybe have a backup of the factory state?

Best Regards

Vej

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Launchpad Janitor (janitor) said :
#2

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.