Déjà Dup

Neither Backup Now nor Restore option available

Asked by Richard Dawson

After doing the initial setup of Deja-dup, I was able to do a complete backup. I set deja-dup to backup daily, and I flipped to switch to "on" for scheduled backups. After a few days I check back to the directory where the original backup is stored, and there are no updates. I open deja-dup and find that both the restore and backup now buttons are "greyed out." At one point, after several days of ignoring it, I went back and found that, for no reason that I can discern, the buttons were no longer greyed out, so I clicked "backup now." It seemed to work, doing an incremental backup to the same directory. At least some more files appeared, so I assume it had worked. /Subsequently, however no further backups were done, and the buttons have once again become greyed out.

I am running Linux Mint KDE 17.1. I am attemping to back up to a samba-shared directory on a server on my network. I have mounted the directory for the backup at /media/NAS/backup, in which I have permissions to read and write. I can read and write to the directory. I used the local file option in Deja-dup, since I had the directory mounted locally.

I would use the samba serve option, but I'm uncertain about what address to use for the server.

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Vej (vej) said : 		#1

Hello Richard,

are the buttons still greyed out after you got the message, that the backup was a success?
It is normal for this buttons to be grey if a backup is running (which might be in the background).
If this is the case, I would link bug #919303 >>"Backup now!" is grey but no reason is shown in GUI<<.

Best

Vej

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Richard Dawson (rcdawson) said : 		#2

I don't believe that a backup was running in the background. The greyed out condition continued for several days. No new backup files appeared. Eventually I logged out and logged back in. After logging in I opened deja-dup and found that the restore and backup buttons were now active. I clicked backup now, and it did. I think that an icon appeared in the tray to show that Deja-dup was backing up. In short order it was complete and said so. It seems, for the last couple of days, that it has backed up automatically as scheduled. If the machine was off when a backup was scheduled, then it started the backup at the next boot.

I cannot be certain, but I think that the problem could be related to whether or not the destination drive for the backup files was mounted. the drive may not have been mounted at some point when a backup was scheduled. Thereafter, perhaps, deja-dup was "stuck."

What tells deja-dup that a backup is running and it should deactivate the restore and backup buttons? Is there a lock file or something else that one can override?

Richard

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Launchpad Janitor (janitor) said : 		#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

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Richard Dawson (rcdawson) said : 		#4

The problem continues. I don't think the problem is caused by the server dropping out. Today I am again experiencing the problem. No backups being made automatically, and if I open the deja-up program, options to restore or backup are greyed out. This time, however, I am able to, from a terminal, list the files in the backup directory, so the directory is accessible. After closing the Deja-dup program, running ps -aux | grep deja-dup returns the following:

rcdawson 2508 0.0 0.1 640524 5804 ? Sl Nov23 0:01 /usr/lib/x86_64-linux-gnu/deja-dup/deja-dup-monitor
rcdawson 9270 0.0 0.5 740736 21332 ? SNl Nov25 0:11 deja-dup --backup --auto
rcdawson 23931 0.0 0.0 11744 932 pts/3 S+ 15:02 0:00 grep --colour=auto deja-dup

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Launchpad Janitor (janitor) said : 		#5

This question was expired because it remained in the 'Open' state without activity for the last 15 days.