Failed with unknown error

Asked by Phil Hatton

Can anyone help me? I started usingDéjà Dup on ubuntu 11.10 a few days ago, backing up to ubuntu one, daily backup worked for 2 days then failed this morning with the following output:

Traceback (most recent call last):
  File "/usr/bin/duplicity", line 1359, in <module>
    with_tempdir(main)
  File "/usr/bin/duplicity", line 1342, in with_tempdir
    fn()
  File "/usr/bin/duplicity", line 1222, in main
    globals.archive_dir).set_values()
  File "/usr/lib/python2.7/dist-packages/duplicity/collections.py", line 661, in set_values
    backend_filename_list = self.backend.list()
  File "/usr/lib/python2.7/dist-packages/duplicity/backend.py", line 319, in iterate
    return fn(*args, **kwargs)
  File "/usr/lib/python2.7/dist-packages/duplicity/backends/u1backend.py", line 214, in list
    answer = auth.request(remote_full)
  File "/usr/lib/python2.7/dist-packages/ubuntuone-couch/ubuntuone/couch/auth.py", line 147, in request
    url, method=http_method, headers=headers, body=request_body)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1436, in request
    (response, content) = self._request(conn, authority, uri, request_uri, method, body, headers, redirections, cachekey)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1188, in _request
    (response, content) = self._conn_request(conn, request_uri, method, body, headers)
  File "/usr/lib/python2.7/dist-packages/httplib2/__init__.py", line 1158, in _conn_request
    response = conn.getresponse()
  File "/usr/lib/python2.7/httplib.py", line 1027, in getresponse
    response.begin()
  File "/usr/lib/python2.7/httplib.py", line 407, in begin
    version, status, reason = self._read_status()
  File "/usr/lib/python2.7/httplib.py", line 365, in _read_status
    line = self.fp.readline()
  File "/usr/lib/python2.7/socket.py", line 430, in readline
    data = recv(1)
  File "/usr/lib/python2.7/ssl.py", line 232, in recv
    return self.read(buflen)
  File "/usr/lib/python2.7/ssl.py", line 151, in read
    return self._sslobj.read(len)
SSLError: The read operation timed out

Question information

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Déjà Dup Edit question
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Revision history for this message
Michael Terry (mterry) said :
#1

This is bug https://launchpad.net/bugs/844369 which seems to be a problem with the Ubuntu One servers. It appears to be intermittent though, so I'd suggest trying again.

Revision history for this message
Phil Hatton (phil-lightweight) said :
#2

Thanks Michael, the backup worked this time, I'll leave it for now but if it continues to happen I might be back asking for advice on backing up straight to an Amazon S3 bucket in stead of using Ubuntu one.
Phil

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