Backups fail with or without encryption to an external USB Hard Drive

Asked by Stuart Minchington

Whenever I try to backup to my Western Digital MyBook USB External Hard Drive, with or without encryption, I get the following error message:

BackendException: Could not copy /tmp/duplicity-iBQjqp-tempdir/mktemp-B3Seg7-2 to /media/My Book/duplicity-full.20101108T060147Z.vol1.difftar.gz

Is there something wrong with the media? Can anybody recommend a different brand of external hard drive?

Thanks in advance!

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mafiaboss (mafiaboss123) said :
#1

Hi!

I had the same error message.

I deleted the folder in /tmp/ and after that it was ok.

I hope this is helpful.

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Michael Terry (mterry) said :
#2

Stuart, make sure that you can create normal files OK on the hard drive by browsing to it in the file manager and trying to create a folder.

This may be a poorly-worded permission denied error.

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Dave Allen (davidallen131) said :
#3

I have this too. I suspect that the problem is backing up from an Asus EeePC. I have successfully backed up my Dell desktop to another partition on the same Seagate external drive. Both machines are running Ubuntu 10.04 (not the netbook remix). Trying to copy a file on the desktop to the Asus partition fails with 'Permission denied.' I suspect this is a problem of file ownership. Who owns the partitions on an external drive? (If I ask the machine, it says 'permissions cannot be determined'.)

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