(Lubuntu 14.04) GUI stuck at "Getting new Disk information"

Asked by lubuntubird

I'm using Lubuntu 14.04 (LTS) german language....with prior hardware
GUI stuck at "Getting new Disk information..." & only Button Log File works
Regards Lubuntubird

Question information

Language:
English Edit question
Status:
Solved
For:
DDRescue-GUI Edit question
Assignee:
Hamish McIntyre-Bhatty Edit question
Solved by:
Hamish McIntyre-Bhatty
Solved:
Last query:
Last reply:
Revision history for this message
Hamish McIntyre-Bhatty (hamishmb) said :
#1

Hi,

I think I've seen this one before and I can fix it, but I need to check you're running the stable version "v1.4", rather than a release candidate like "v1.4~rc2".

Thanks,
Hamish

Revision history for this message
lubuntubird (linuxgnom) said :
#2

Hi Hamish,

Thanks for the fast reply!
I'm using the stable version "1.4 trusty" (67,3KB) Released 2015-07-31.

Lubuntubird

Revision history for this message
Best Hamish McIntyre-Bhatty (hamishmb) said :
#3

Hi,

Okay :) I'll fix this in the next version, but in the mean time you can do this to fix it yourself if you want to.

What you need to do is open the file "/usr/share/ddrescue-gui/GetDevInfo/getdevinfo.py" as root, and to do this you can open a terminal (CRTL + ALT + T) and copy and paste this line:

sudo -H leafpad /usr/share/ddrescue-gui/GetDevInfo/getdevinfo.py

It'll ask for your password, so you need to enter it into the terminal (nothing will be displayed in the terminal when you type it).

After that, go to line 288, which looks like this:

runcmd = subprocess.Popen("lshw -sanitize", stdout=subprocess.PIPE, stderr=subprocess.STDOUT, shell=True)

and change it so it looks like this:

runcmd = subprocess.Popen("LC_ALL=C lshw -sanitize", stdout=subprocess.PIPE, stderr=subprocess.STDOUT, shell=True)

Then just save and close and you're done, and it will hopefully work now :)

Hamish

Revision history for this message
lubuntubird (linuxgnom) said :
#4

incredibly:

am followed your instructions
GUI functions perfectly
(absolutely perfect service!!!)
Thanks :)
Udo

Revision history for this message
lubuntubird (linuxgnom) said :
#5

Thanks Hamish McIntyre-Bhatty, that solved my question.