DDRescue-GUI

(OS X Yosemite 10.10.3) Crashes after password entered

Asked by Cindy

I have Intel Mac Yosemite.

I launched DDRescue-GUI 1.4 and it asks password. I type correct password and interface turns green meaning it's correct password, then DDRescue-GUI just disappears/crashes.

How i can fix this?

Question information

Language:
English Edit question
Status:
Answered
For:
DDRescue-GUI Edit question
Assignee:
Hamish McIntyre-Bhatty Edit question
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Revision history for this message
Cindy (cindyjohnson) said : 		#1

I have now enabled root user and it still does the same thing.

150928 10:05:43,762 sudo[672]: Cindy : TTY=unknown ; PWD=/Applications/DDRescue-GUI/DDRescue-GUI.app/Contents/Resources ; USER=root ; COMMAND=/bin/echo Authentication Succeeded
150928 10:05:44,950 DDRescue-GUI[667]: Sorry, DDRescue-GUI must be run with root (superuser) privileges.
150928 10:05:44,950 DDRescue-GUI[667]: Restarting as root...
150928 10:05:45,006 com.apple.xpc.launchd[1]: (org.pythonmac.unspecified.DDRescue-GUI.665728[667]) Service exited with abnormal code: 1

Revision history for this message
Hamish McIntyre-Bhatty (hamishmb) said : 		#2

Hi,

Thanks for reporting this.

This is a weird one! What it should do is ask for the password then pause a little before opening, but it looks like it's erroring upon trying to reopen.

Unfortunately I can't try to reproduce this until the weekend, but it looks to me as if you installed it wrong, because DDRescue-GUI.app should be in /Applications instead of /Applications/DDRescue-GUI. Did you copy it out of the image or are you trying to run it from within?

Thanks,
Hamish

Revision history for this message
Cindy (cindyjohnson) said : 		#3

Hi

I copied it out of image to /Applications/DDRescue-GUI folder and tried to run from there.

I now copied it to Applications folder from disk image and i still get same error.

I have repaired permissions and booted but these don't help.

Thanks

Cindy

Revision history for this message
Hamish McIntyre-Bhatty (hamishmb) said : 		#4

Hi,

Hmm... okay. I can't replicate this on Yosemite, it works fine for me!

Are you running the public beta (OS X 11? / El Capitan), because there are changes in El Capitan that may stop this app from working (If so I don't know yet, because I haven't tested it)?

Thanks,
Hamish

Revision history for this message
Cindy (cindyjohnson) said : 		#5

Hi

It is 10.10.3.

Thanks

Cindy

Revision history for this message
Hamish McIntyre-Bhatty (hamishmb) said : 		#6

Hi,

10.10.5 is now available, so could you try upgrading if possible? It seems to work on 10.11 too, but I haven't fully tested that yet, so 10.10.5 is a better bet :)

Are you familiar with the terminal? If so there are some further things you can try if upgrading doesn't work.

Hope this fixes it,
Hamish

Revision history for this message
Hamish McIntyre-Bhatty (hamishmb) said : 		#7

Hi,

It's now confirmed to work with El Capitan.

Hamish

Revision history for this message
Hamish McIntyre-Bhatty (hamishmb) said : 		#8

Hi,

Is this fixed now?
Just a thought: do you think Gatekeeper might be stopping the app from restarting? I'm not having this problem even with System Integrity Protection enabled on El Capitan, but you could try disabling it temporarily to see if it works.

Hamish

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