DC++

Error saving hash data: Access is denied

Asked by geoff sanderson

. using V.865 first connection all was good,connected to hub/ downloaded several mp3 tracks. rebooted the PC , I had to re enter all settings detail, as it appears it does not save the settings, and now it cannot find usable files or hash my share folders , help

system log
[22:47] Finished hashing: <C:\Users\Admin\Music\download music\being sorted\Classic Guitar\instr classic & spanish guitar chill out\chill out\muzica.ambientala\Chinese Music\CHN9.MP3> (8.83 MiB at 187.77 MiB/s)
[22:47] Error saving hash data: The system cannot find the file specified.

i use Trend Micro AV but it has been told to allow DC++
system is WIN7 on a 64bit PC

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eMTee (realprogger) said : 		#1

Did you use the installer to install DC++ or you use a portable version?

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geoff sanderson (redi2) said : 		#2

yes downloaded and used installer to set up

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eMTee (realprogger) said : 		#3

Something blocks DC++ to write to your User profile, Appdata folder where the settings files and hash data resides. You have to figure out what is it and remove the block.
Alternatively you can try to download a portable version (.zip), unpack somewhere outside Program Files and run DC++ from there.

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geoff sanderson (redi2) said : 		#4

will try uninstalling DC++ , re download and install again
i used DC++ around 15 yrs ago, never a problem
 new PC now
what i do not understand is why it does not keep the settings, nick, favorite hubs etc if the program is closed
 nor why it cannot find the music files as they all play ok on media player
 thank you for your sugestion

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eMTee (realprogger) said : 		#5

From your log your DC++ does find and hash your files, it just cannot save the hash information and settings to the files where they stored. Writing settings off to the files seem to be also failed when the program is closed, hence the settings are not kept.
Using a portable version will store the settings elsewhere, the folder you unpack it to. That might fix your issue.

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geoff sanderson (redi2) said : 		#6

solution found was to uninstall DC++ entirely from the PC and re download and set up from the installer. this was not the portable version as suggested, it appears as if some files had become corrupted or lost.
I have not yet rebooted the PC to see if the settings are saved when this is done,

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geoff sanderson (redi2) said : 		#7

back again . this time i minimised the DC++ window , this has left me an icon on my task bar as it should But the application will not come up/
going to Start / programs /DC++ gives me a folder icon click this and no result
go to files explorer and click on DC++.exe gives no result
 program will not load

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geoff sanderson (redi2) said : 		#8

OK seems if i do that. minimise the DC++ window i have to re activate it by right clicking the .exe file and select "run as ADMINISTRATOR"
result was the DC++ came back on screen and was up and running doing uploads

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Launchpad Janitor (janitor) said : 		#9

This question was expired because it remained in the 'Open' state without activity for the last 15 days.