Any other way to purchase a Commercial Subscription?

Asked by Wang Chuan

Hi,
I would like to purchase a Commercial Subscription for the my project. I tried on Canonical Shop for many times, but didn't make it.
It has a great chance to turn to an error page when I change the currency to USD. When I succeeded changing the currency, and go on the purchasing flow, I was required to login, then went into the endless loop between Launchpad login page and Canonical Shop login page.

Is there any other way to purchase the Commercial Subscription?
If none, could you please fix the loop I mentioned ASAP?

The link of Canonical Shop mentioned is: http://shop.canonical.com/product_info.php?products_id=230

Thanks.

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Revision history for this message
Colin Watson (cjwatson) said :
#1

Sorry to hear that you had this experience; we certainly want people to be able to purchase commercial subscriptions effectively! I've sent this over to canonical-identity-provider, which is the project for the Launchpad login page. They should be able to help if the problem is on the login.{ubuntu.com,launchpad.net} side. It may also be worth contacting the maintainers of the Canonical Store via: https://shop.canonical.com/contact_us.php

If you haven't heard back in a few days, feel free to contact me directly and I'll see if I can chase this up somehow.

Revision history for this message
Wang Chuan (0902horn) said :
#2

Thanks Colin Watson. I will contact the maintainer of the Canonical Store.

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Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Open' state without activity for the last 15 days.

Revision history for this message
Wang Chuan (0902horn) said :
#4

The issue was finally fixed by Canonical Store. Thanks!