Please delete my second email address‏
Please delete my second confirmed address, the one which starts with an S.
I removed it in my account but it stills shows in login details.
Thank you
P.s. Why not change the system so that users themselves can change/remove their email addresses for good? ;-)
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Edit July 15, 2010: As of today I couldn't have the second email address removed, nor could I delete it myself.
Question information
- Language:
- English Edit question
- Status:
- Solved
- Assignee:
- [LEGACY] Canonical WebOps Edit question
- Solved by:
- Steve McInerney
- Solved:
- 2012-04-03
- Last query:
- 2012-04-03
- Last reply:
- 2010-07-16
| Curtis Hovey (sinzui) said : | #1 |
Your account and login details are not Launchpad. They are Ubuntu's Single Sign On Server, which provides the data for login.launchpad
| Enry W (puw2012) said : | #2 |
I added my second email address in Launchpad, in the "Launchpad Login Service" web page, so I guess that's Launchpad!
My second email address still shows up in the "Launchpad Login Service" web page
https:/
where I can only add new addresses or swap the "preferred email", not remove an email address.
Anyway, I tried to follow your suggestion. I visited https:/
| Enry W (puw2012) said : | #3 |
I received a private email from Curtis Hovey linking to bug #596600 in Canonical SSO provider, "cannot delete an email address".
https:/
I don't know why he wrote a private email and not here in Answers.
Should I thus assume that
1. his first reply here ("login details are not Launchpad" but login email addresses can be deleted by visiting https:/
2. Launchpad login email addresses can not be permanently deleted, ever, never?
If it's so, please warn users when they add a new email address, let them know it is "forever"!
3. This has been acknowledged as a "bug" and will hopefully be fixed?
But then, why deleting a second email address was entirely possible on 2010-04-20?
Another admin replied to an identical question:
"...let me know which email address you would like removed."
and then
"...this has been done."
https:/
Please admins clarify.
1 & 2. Confirmed email addresses cannot currently be deleted from login.launchpad.net by a user. It is possible to delete them from the database but this needs to be done by one of our sysadmins.
3. It is a known issue and you can track it here: https:/
I'm informed our sysadmins of your request so hopefully they'll be on it quickly.
Thanks
| Enry W (puw2012) said : | #5 |
Thank you very much for clarifying the issue and for informing your sysadmins.
I will change the status of this question to "solved" as soon as the email address is removed.
Let me add my 2 cents: I fully understand there may be technical issues involved in complex database handling, but I believe that an online service has a legal obligation to completely remove users' personal data, such as email addresses, when requested to do so.
Thanks
| Enry W (puw2012) said : | #6 |
As of today July 15th, the second email address has not been removed yet by the admins, neither can I delete it by myself in https:/
|
|
#7 |
Hi Enry, sorry for the delay.
That email address, starting with 's', has been removed.
Cheers!
- Steve
| Enry W (puw2012) said : | #8 |
Thanks Steve McInerney, that solved my question.
