Search function fails on http://packages.ubuntu.com/

Bug #996784 reported by Sam_
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
ubuntu-website-content
Fix Released
Undecided
Unassigned

Bug Description

Recently online search of Ubuntu packages fails.
Example section: Search package directories (screenshot)

Query: unity, gnote, software-center or apt - there don't display results.
Query: search - also no result, but click on Quantal displays:
Package fusionforge-plugin-globalsearch
Package gforge-plugin-globalsearch

Revision history for this message
Sam_ (and-sam) wrote :
summary: - Search function fails http://packages.ubuntu.com/
+ Search function fails on http://packages.ubuntu.com/
Revision history for this message
Sam_ (and-sam) wrote :

All fine today. Closing as fixed. Thank you.

Changed in ubuntu-website:
status: New → Fix Released
Revision history for this message
Sam_ (and-sam) wrote :

Reopenend. No search results displayed.

Changed in ubuntu-website:
status: Fix Released → New
Revision history for this message
Sam_ (and-sam) wrote :

Atm it works again. Seems to be random hickup. Rather don't close it too early though.

affects: ubuntu-website → ubuntu-website-content
Revision history for this message
ironstorm (ironstorm-gmail) wrote :

It's working again, but it's broken twice in the last week when I've tried to use it. May 8th and May 12th.

There probably should be some kind of monitoring installed on this site, I would think its somewhat important to the user community / it look also looks bad on Ubuntu when it doesn't work...

Also the Internal Server Error 500 message lists "<email address hidden>" as the admin contact, I would think that should be updated to @ubuntu.com or @canonical.com group email list of admins who can act to resolve problems.

Revision history for this message
Sam_ (and-sam) wrote :

Right now 15th May UTC 16:05 no results for: update-manager, software-center, gnote, gedit.

Revision history for this message
Sam_ (and-sam) wrote :

The issue didn't occur since over one month, consider the issue solved.

Changed in ubuntu-website-content:
status: New → Fix Released
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