Ubuntu
software-center package

Payments are failing when using USD but fine with Euros

Bug #996247 reported by Mark East
This bug report is a duplicate of a bug on an inactive project. Edit Remove
36
This bug affects 8 people
Affects Status Importance Assigned to Milestone
software-center (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I first noticed this when trying to purchase Oil Rush from the software centre. I put the Mastercard credit card details in but it failed when submitting with the reason 3DSECURE. I tried again just in case I had input the details wrong but got the same message so I thought the 3DSECURE must be actually blocking the purchase. I then tried another card, this time it was a Visa debit card but I got the same message. I then went back to the original card and changed the currency to euros and it went through first time.

Later Itried to add more space to my Ubuntu one account and got an error when submitting payment but this gave no reason. Remembering my earlier issue I changed the currency to euros and it worked first time again.

Affects:
Software Centre
Ubuntu One

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in software-center (Ubuntu):
status: New → Confirmed
Revision history for this message
Brian Ealdwine (eode) wrote :

Using euro worked for me, and hey -- a 1% exchange fee by my bank isn't too much. I thought I wasn't going to be able to purchase the game until I saw this bug. It would be nice, though, if it worked in USD.

Revision history for this message
Angel Medrano (asmedrano) wrote :

Yep, USD failed for me. Euro works.

Revision history for this message
Mark East (feasty) wrote :

Here is a screenshot of the error I receive.

Revision history for this message
AJenbo (ajenbo) wrote :

Thank you for this bug title :) I was trying to by more space for U1 as my old credicard had expired and my subscribtion there for cancled :o

Revision history for this message
Geert Schuring (geert-schuring) wrote :

I had the same problem, but changing the currency to euros fixed it! (I'm in europe).

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
  • Duplicate of bug #656929 Remove
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.