Ubuntu
xserver-xorg-input-synaptics package

Mouse freezes after a couple of time.

Bug #918277 reported by Mohamed Alaa on 2012-01-18

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	xserver-xorg-input-synaptics (Ubuntu)	Expired	Low	Unassigned

Bug Description

Mouse pointer freezes after a couple of time
I found in the ubuntu forums this command that fixes the problem:
"synclient TouchpadOff=0"

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: xorg 1:7.6+7ubuntu7
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic i686
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu3
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,compiztoolbox,decor,gnomecompat,place,snap,mousepoll,vpswitch,grid,imgpng,move,resize,regex,unitymtgrabhandles,wall,session,animation,fade,scale,expo,workarounds,ezoom,unityshell]
CompositorRunning: None
Date: Wed Jan 18 19:22:18 2012
DistUpgraded: Fresh install
DistroCodename: oneiric
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation Mobile 945GME Express Integrated Graphics Controller [8086:27ae] (rev 03) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:015b]
Subsystem: Acer Incorporated [ALI] Device [1025:015b]
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: Acer AOA110
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic root=UUID=a3b9a016-271d-495d-b893-f6545379bf6a ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2008
dmi.bios.vendor: INSYDE
dmi.bios.version: v0.3109
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrv0.3109:bd05/09/2008:svnAcer:pnAOA110:pvr1:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.name: AOA110
dmi.product.version: 1
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu3
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

See original description

Tags:

Revision history for this message

Mohamed Alaa (m-alaa8) wrote on 2012-01-18:

BootDmesg.txt Edit (57.6 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (331 bytes, application/x-gzip)
CurrentDmesg.txt Edit (5.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.8 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (936.4 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (28.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (377 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (141 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (98.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (228.7 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (599 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (34.7 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (31.0 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (2.0 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (682 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (9.6 KiB, text/plain; charset="utf-8")
xinput.txt Edit (834 bytes, text/plain; charset="utf-8")

Mohamed Alaa (m-alaa8) on 2012-01-18

summary:

- mouse stops freezes after couple of time.
+ mouse freezes after couple of time.

Mohamed Alaa (m-alaa8) on 2012-01-20

summary:

- mouse freezes after couple of time.
+ mouse freezes after a couple of time.

Mohamed Alaa (m-alaa8) on 2012-01-20

summary:	- mouse freezes after a couple of time. + Mouse freezes after a couple of time.
description:	updated
Changed in xorg (Ubuntu):
status:	New → Confirmed

Bryce Harrington (bryce) on 2012-02-08

affects:

xorg (Ubuntu) → xserver-xorg-video-intel (Ubuntu)

Bryce Harrington (bryce) on 2012-02-08

tags:

added: freeze

Revision history for this message

John Burkhart (jfburkhart) wrote on 2012-02-16:

Just want to report that I have this problem as well on an HP 2740P running 11.10 with kernel 3.2.0-11

It only just recently started to happen (possibly in conjunction with enabling the oneric-proposed sources (however, disabling it and running apt-get update / apt-get upgrade did not revert the problem).

Whatever I can provide to assist, please let me know.

I can say it is quite repeatable that the mouse will not freeze until the first time that I use the 'super' key to launch the Unity search panel. After that the mouse freezes. Opening a terminal and typing:
synclient TouchpadOff=0

Fixes the problem and it does not seem to reoccurr.

Thank you.

Ahmed Shams (ashams) on 2012-03-25

affects:	xorg-server → xserver-xorg-input-synaptics (Ubuntu)
affects:	xserver-xorg-video-intel (Ubuntu) → unity (Ubuntu)
Changed in unity (Ubuntu):
status:	Confirmed → New

Mohamed Alaa (m-alaa8) on 2012-06-08

no longer affects:

unity

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-06-08:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status:	New → Confirmed
Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	New → Confirmed

Revision history for this message

penalvch (penalvch) wrote on 2014-01-09:

Mohamed Alaa, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p xserver-xorg-input-synaptics REPLACE-WITH-BUG-NUMBER

Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

no longer affects:	unity (Ubuntu)
Changed in xserver-xorg-input-synaptics (Ubuntu):
importance:	Undecided → Low
status:	Confirmed → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-03-11:

[Expired for xserver-xorg-input-synaptics (Ubuntu) because there has been no activity for 60 days.]

Changed in xserver-xorg-input-synaptics (Ubuntu):
status:	Incomplete → Expired

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Mouse freezes after a couple of time.

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xserver-xorg-input-synaptics package