Ubuntu
indicator-session package

missing shutdown button/icon after upgrade to 11.10

Bug #873600 reported by Wessel van Norel on 2011-10-13

This bug affects 6 people

Affects		Status	Importance	Assigned to	Milestone
	Session Menu	Invalid	Undecided	Unassigned
	indicator-session (Ubuntu)	Invalid	High	Unassigned

Bug Description

I've tried to reset unity for this account using

unity --reset
unity --reset-icons

but that didn't help.

When I create a new user account the icons are shown properly. Also many of the folder icons are broken as well, for example the home folder and also for a folder on my desktop, it's being shown as if it is a file. But the most annoying thing is that I'm missing the shutdown button.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: unity 4.22.0-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
Uname: Linux 3.0.0-12-generic-pae i686
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86 Kernel Module 280.13 Wed Jul 27 16:55:43 PDT 2011
GCC version: gcc version 4.6.1 (Ubuntu/Linaro 4.6.1-9ubuntu3)
.tmp.unity.support.test.0:

ApportVersion: 1.23-0ubuntu3
Architecture: i386
CompizPlugins: [core,bailer,detection,composite,opengl,decor,mousepoll,vpswitch,regex,animation,snap,expo,move,compiztoolbox,place,grid,imgpng,gnomecompat,wall,ezoom,workarounds,resize,fade,unitymtgrabhandles,scale,session,unityshell]
CompositorRunning: compiz
Date: Thu Oct 13 20:52:13 2011
DistUpgraded: Log time: 2011-10-13 18:34:09.029272
DistroCodename: oneiric
DistroVariant: ubuntu
DkmsStatus:
nvidia-current, 280.13, 2.6.38-11-generic-pae, i686: installed
nvidia-current, 280.13, 3.0.0-12-generic-pae, i686: installed
vboxhost, 4.0.12, 2.6.38-11-generic-pae, i686: installed
vboxhost, 4.0.12, 3.0.0-12-generic-pae, i686: installed
GraphicsCard:
nVidia Corporation G98M [Quadro NVS 160M] [10de:06eb] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:024f]
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
JockeyStatus:
xorg:nvidia_173 - NVIDIA accelerated graphics driver (Proprietary, Disabled, Not in use)
xorg:nvidia_173_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
xorg:nvidia_current - NVIDIA accelerated graphics driver (Proprietary, Enabled, In use)
xorg:nvidia_current_updates - NVIDIA accelerated graphics driver (post-release updates) (Proprietary, Disabled, Not in use)
MachineType: Dell Inc. Latitude E6500
PccardctlIdent:
Socket 0:
   no product info available
PccardctlStatus:
Socket 0:
   no card
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic-pae root=UUID=9017e484-99b8-4de2-8362-113472a8e61e ro ipv6.disable=1 quiet splash vt.handoff=7
SourcePackage: unity
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (0 days ago)
dmi.bios.date: 10/30/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A18
dmi.board.name: 0X564R
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA18:bd10/30/2009:svnDellInc.:pnLatitudeE6500:pvr:rvnDellInc.:rn0X564R:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6500
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.6+bzr20110929-0ubuntu3
version.libdrm2: libdrm2 2.4.26-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 7.11-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 7.11-0ubuntu3
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg: xserver-xorg 1:7.6+7ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.6.0-1ubuntu13
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20110811.g93fc084-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.15.901-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20110411+8378443-1

Tags:

Revision history for this message

Wessel van Norel (delgurth) wrote on 2011-10-13:

.proc.driver.nvidia.params.txt Edit (455 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (69.1 KiB, text/plain; charset="utf-8")
BootLog.gz Edit (466 bytes, application/x-gzip)
CurrentDmesg.txt Edit (1.8 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.8 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (1.5 MiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (48.3 KiB, text/plain; charset="utf-8")
GdmLog.txt Edit (249 bytes, text/plain; charset="utf-8")
GdmLog1.txt Edit (16.3 KiB, text/plain; charset="utf-8")
GdmLog2.txt Edit (16.2 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (5.2 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (15.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.0 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.6 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (138 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (3.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (153.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (324.7 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (588 bytes, text/plain; charset="utf-8")
XorgConf.txt Edit (213 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (26.8 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (28.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (18.2 KiB, text/plain; charset="utf-8")
dmidecode.txt.txt Edit (14.4 KiB, text/plain; charset="utf-8")
locale.txt Edit (331 bytes, text/plain; charset="utf-8")
nvidia-settings.txt Edit (262.1 KiB, text/plain; charset="utf-8")
peripherals.txt Edit (1.0 KiB, text/plain; charset="utf-8")
setxkbmap.txt Edit (259 bytes, text/plain; charset="utf-8")
xdpyinfo.txt Edit (22.0 KiB, text/plain; charset="utf-8")
xinput.txt Edit (1.0 KiB, text/plain; charset="utf-8")
xkbcomp.txt Edit (54.2 KiB, text/plain; charset="utf-8")

Revision history for this message

Wessel van Norel (delgurth) wrote on 2011-10-13:

Screenshot of my current desktop with the broken icons and missing shutdown button Edit (682.0 KiB, image/png)

I've attached a screenshot of my current desktop. Please note, the Misc file on my desktop is actually a folder, which is not being shown correctly.

Revision history for this message

Asuka Langley (tramchamploo) wrote on 2011-10-14:

exactly the same issue here...

Revision history for this message

Asuka Langley (tramchamploo) wrote on 2011-10-14:

so your time bar and your account icon is still there. Mine is missing.

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-10-15:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in unity (Ubuntu):
status:	New → Confirmed

Revision history for this message

Alban (albank) wrote on 2011-10-15:

Same issue for me too.

Omer Akram (om26er) on 2011-10-16

affects:	unity (Ubuntu) → indicator-session (Ubuntu)
Changed in indicator-session (Ubuntu):
importance:	Undecided → High

Revision history for this message

Alejandro Nunez (nunez-alejandro) wrote on 2011-10-17:

Same problem for me.

Revision history for this message

Alejandro Nunez (nunez-alejandro) wrote on 2011-10-17:

Ok. I managed to get the Icon Back by changing the Theme.

System Settings -> Appearance -> Change Themes to [Radiance] / [Ambiance].

That worked.

Hope it works for you too.

Revision history for this message

George Mann (george-mann) wrote on 2011-10-17:

Thanks Alejandro. That did the trick for me, too.

Revision history for this message

Mikko Heilala (mikkoheilala) wrote on 2011-10-17:

#10

screenshot Edit (1.2 MiB, image/png)

Same here.

Also some icon pictures are missing. The top menu theme as well as window theme is broken.
I guess the themes are not installed correctly or are not working.

Screenshot attached.

Revision history for this message

Sebastien Bacher (seb128) wrote on 2011-10-17:

#11

Thank you for your bug report, what icon theme do you use (gsettings get org.gnome.desktop.interface icon-theme)? Could you add your .xsession-errors to the bug?

Revision history for this message

Mikko Heilala (mikkoheilala) wrote on 2011-10-17:

#12

xsession-errors.txt Edit (77.3 KiB, text/plain)

I'm using ubuntu-mono-dark.

Revision history for this message

Sebastien Bacher (seb128) wrote on 2011-10-17:

#13

Thanks Mikko, it seems your gnome-settings-daemon has an issue, you should open a bug about that:

"(gnome-settings-daemon:1800): Gdk-WARNING **: The program 'gnome-settings-daemon' received an X Window System error.
This probably reflects a bug in the program.
The error was 'BadMatch (invalid parameter attributes)'.
  (Details: serial 525 error_code 8 request_code 143 minor_code 22)
  (Note to programmers: normally, X errors are reported asynchronously;
   that is, you will receive the error a while after causing it.
   To debug your program, run it with the --sync command line
   option to change this behavior. You can then get a meaningful
   backtrace from your debugger if you break on the gdk_x_error() function.)"

do you use a NX config?

Revision history for this message

Mikko Heilala (mikkoheilala) wrote on 2011-10-18:

#14

Thanks for advice, bug #877143 now opened.

I have no idea what NX config is :-)

Revision history for this message

Wessel van Norel (delgurth) wrote on 2011-10-18:

#15

.xsession-errors Edit (11.3 KiB, text/plain)

As requested my .xsession-errors and the output of the icon-theme:

testaccount@ph-l029:~$ gsettings get org.gnome.desktop.interface icon-theme
'gnome'

To be able to work I made my old home-dir the home-dir of my new account (which I created to see if a new account had all the icons).

I've not tried the workaround, since then the bug will probably be fixed and I won't be able to check for any problems (my home directory is a bit too big, so I can't just copy it either).

Revision history for this message

Bilal Akhtar (bilalakhtar) wrote on 2011-12-20:

#16

As already discussed, this is not a bug in the session menu, instead its just a fault with user configuration. There's no issue with the ubuntu-mono-* icon themes.

As for Mikko's problem as demonstrated in this screenshot:

https://launchpadlibrarian.net/83037008/desktop.png

It is a settings daemon bug, which is bug #877143 .

Hence, this bug is no longer relevant.

Changed in indicator-session:
status:	New → Invalid
Changed in indicator-session (Ubuntu):
status:	Confirmed → Invalid

Revision history for this message

Wessel van Norel (delgurth) wrote on 2011-12-22:

#17

Bilal,

Yes it's a settings issue. But I regard it as a bug in the upgrade procedure, since the settings where ok in 11.04, but where broken in 11.10. I've not had any upgrade issue's with Ubuntu till 11.10 and liked to "brag" about that as a selling argument for Ubuntu, now I can no longer say that upgrades on Ubuntu are pain free.

Wessel

Revision history for this message

Matthew Paul Thomas (mpt) wrote on 2012-01-10:

#18

I don't see how this can possibly be a fault with user configuration. The device menu shouldn't be invisible, no matter what your settings are.

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Ubuntuindicator-session package

missing shutdown button/icon after upgrade to 11.10

Bug Description

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Ubuntu
indicator-session package