Ubuntu
firefox package

After playing several clips in Flash 11, Firefox wouldn't quit cleanly.

Bug #872714 reported by Alex Cockell on 2011-10-12

This bug report is a duplicate of: Bug #875538: [Firefox 3.6.23] Impossible to open firefox because firefox-bin process is still running. Edit Remove

36

This bug affects 5 people

Affects		Status	Importance	Assigned to	Milestone
	firefox (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

I played several clips in Youtube, using Flash 11... closed the tabs individually, then closed Firefox by means of File/Quit. I expected this to shut Firefox dowqn completely. It didn't, but left the firefox-bin process in a "futex-no".. something state.

Please fix. Firefox version is 3.6.23.
Addons are Ad-blocker and noscript.

Running Ubuntu 10.04.3LTS, all updates.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: firefox 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
ProcVersionSignature: Ubuntu 2.6.32-34.77-generic 2.6.32.44+drm33.19
Uname: Linux 2.6.32-34-generic i686
NonfreeKernelModules: nvidia wl
Architecture: i386
Date: Wed Oct 12 09:04:07 2011
FirefoxPackages:
firefox 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
firefox-gnome-support 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
firefox-branding 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
abroswer N/A
abrowser-branding N/A
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
SourcePackage: firefox
---
Architecture: i386
DistroRelease: Ubuntu 10.04
FirefoxPackages:
firefox 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
firefox-gnome-support 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
firefox-branding 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
abroswer N/A
abrowser-branding N/A
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
NonfreeKernelModules: wl nvidia
Package: firefox 3.6.23+build1+nobinonly-0ubuntu0.10.04.1
PackageArchitecture: i386
ProcEnviron:
LANG=en_GB.UTF-8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.32-34.77-generic 2.6.32.44+drm33.19
Tags: lucid ubuntu-une
Uname: Linux 2.6.32-34-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

See original description

Tags:

Revision history for this message

Alex Cockell (alcockell) wrote on 2011-10-12:

#1

Dependencies.txt Edit (3.5 KiB, text/plain; charset="utf-8")
ExtensionSummary.txt Edit (576 bytes, text/plain; charset="utf-8")
profile_default_pluginreg.dat.txt Edit (5.8 KiB, text/plain; charset="utf-8")
profiles.ini.txt Edit (94 bytes, text/plain; charset="utf-8")

Revision history for this message

Alex Cockell (alcockell) wrote on 2011-10-14: Dependencies.txt

#2

Dependencies.txt Edit (3.5 KiB, text/plain)

apport information

tags:	added: apport-collected
description:	updated

Revision history for this message

Alex Cockell (alcockell) wrote on 2011-10-14: ExtensionSummary.txt

#3

ExtensionSummary.txt Edit (576 bytes, text/plain)

apport information

Revision history for this message

Alex Cockell (alcockell) wrote on 2011-10-14: profile_default_pluginreg.dat.txt

#4

profile_default_pluginreg.dat.txt Edit (5.8 KiB, text/plain)

apport information

Revision history for this message

Alex Cockell (alcockell) wrote on 2011-10-14: profiles.ini.txt

#5

profiles.ini.txt Edit (94 bytes, text/plain)

apport information

Revision history for this message

Launchpad Janitor (janitor) wrote on 2011-10-21:

#6

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status:	New → Confirmed

Revision history for this message

Ryan Tandy (rtandy) wrote on 2011-10-21:

#7

The update to adobe-flashplugin 11 caused this on every workstation in our school district. After browsing to a page with embedded Flash, firefox-bin doesn't terminate unless killed by hand. We worked around the problem for now by reverting to adobe-flashplugin 10.3, but now users are getting warnings that their Flash plugin is out of date.

Revision history for this message

Ryan Tandy (rtandy) wrote on 2011-10-21:

#8

Forgot to mention that we ship Firefox 3.6.23 as provided by lucid-updates.

Revision history for this message

Ryan Tandy (rtandy) wrote on 2011-10-25:

#9

Following up on a suggestion from Alex in question 174159, I checked this on a laptop with ATi graphics (fglrx) and a VirtualBox VM as well as workstations with NVIDIA graphics (nvidia-current) and the problem only occurs on the NVIDIA machines. I have not yet tested with nv.

Several people have suggested upgrading to Firefox 7 from ppa:mozillateam/firefox-stable and that does seem to work around the problem but for our district-wide deployment we prefer to use fully supported Ubuntu packages.

Other folks who are affected, can you comment on the possible NVIDIA connection?

Revision history for this message

tadiv (tadiv-comcast) wrote on 2011-10-25:

#10

Yes, I have an NVIDIA card too...

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