1217:7120 SD Card not being recognized

Bug #872093 reported by Thiago Motta
82
This bug affects 14 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

When i insert an SD card in my system nothing happens. It is working in Ubuntu 11.04.

I belive this bug is the same as 857367, but i could not collect the requested data in that ticket and the original owner has not updated it in some time.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: linux-image-3.0.0-12-generic 3.0.0-12.20
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: wl
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tmottabr 1461 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf8500000 irq 47'
   Mixer name : 'Realtek ALC268'
   Components : 'HDA:10ec0268,10280273,00100003'
   Controls : 13
   Simple ctrls : 8
Date: Mon Oct 10 18:52:06 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110921.2)
MachineType: Dell Inc. Vostro1510
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.0.0-12-generic root=UUID=0cc74473-e17d-4f11-925c-448613a449fb ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.0.0-12-generic N/A
 linux-backports-modules-3.0.0-12-generic N/A
 linux-firmware 1.60
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/18/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A15
dmi.board.name: 0M277C
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnDellInc.:bvrA15:bd03/18/2009:svnDellInc.:pnVostro1510:pvrNull:rvnDellInc.:rn0M277C:rvr:cvnDellInc.:ct8:cvrN/A:
dmi.product.name: Vostro1510
dmi.product.version: Null
dmi.sys.vendor: Dell Inc.

Revision history for this message
Thiago Motta (tmottabr) wrote :
tags: added: apport-collected
description: updated
Revision history for this message
Thiago Motta (tmottabr) wrote : AcpiTables.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : AlsaDevices.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : BootDmesg.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : Card0.Amixer.values.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : Card0.Codecs.codec.0.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : IwConfig.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : Lspci.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : Lsusb.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : PciMultimedia.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : ProcModules.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : RfKill.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : UdevDb.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : UdevLog.txt

apport information

Revision history for this message
Thiago Motta (tmottabr) wrote : WifiSyslog.txt

apport information

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Thiago Motta (tmottabr) wrote : Re: SD Card not being recognized

My System is a Dell Vostro 1510 with a SDCard controler PCI using a chitpset OZH24 by O2Micro.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

tags: added: regression-release
tags: added: needs-upstream-testing
Revision history for this message
Thiago Motta (tmottabr) wrote :

Hi, i tested with kernels 3.0.4, 3.0.6 and 3.1rc9 and all of then has this same problem. I had to reinstall the system from my previous posted info because some custom changes i made where causing the system to crash at boot and i didnt had time to troubleshoot, it was quicker for me to reinstal.

Again, i ran full-upgrade before installing mainline kernel and making the tests, but i should mention that the system was overall very unstable with this kernel...

I belive this is very likelly to be on the mainline kernel because i have the same error in Fedora 16 and OpenSUSE 12.1 that use the same kernel, the previous versions of them also work fine.

apport-collect is running and should post the data soon (as i said the mainline kernel is very unstable and slowed a lot my system).

Please, let me know if there is any aditional info i can provide.

tags: removed: needs-upstream-testing
Revision history for this message
Thiago Motta (tmottabr) wrote :

My apport-collect (run from comand line or vi gui) runs forever and dont send the info.

If there is any other way to get the info you guys require please let me know.

Thanks.

Revision history for this message
Thiago Motta (tmottabr) wrote :

The apport-collect is running for almost 8 hours and i have nothing but dots in my screen, dont know how i can find my way around this.

Anything else i can assist please let me know.

Thanks.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

@Thiago,

It's probably not necessary to run apport-collect again, since the bug report already has this data.

Changed in linux (Ubuntu):
status: Confirmed → Triaged
Revision history for this message
John Belton (jbelton1950) wrote :

Looking at the data presented above it seems to have been from a system running the 64 bit version, for the record I have the same problem with the 32 bit Ubuntu 11.10 on a Dell Vostro 1510. I don't think it should matter as the data in/out to an SD card is serial but I thought it may be worth mentioning.
John

tags: added: kernel-bug-exists-upstream
Revision history for this message
PabloRQ (pablo-romeroquinteros) wrote :

Same problem with an card reader in a pc. It worked all fine before upgrade, and stopped working after upgrade.

The reader has an usb output that works fine, so it only affect to SD card reader. It has other card slots such MS and CF, but I don't have any card to test it in order to know if only affects to SD or not.

Revision history for this message
John Belton (jbelton1950) wrote :

My USB ports work OK but I don't know about the other ports (there is a "Firewire port" and another connection (for a docking station I think) but I don't have devices to test these. I understand others have also noted the SD card failure.

Revision history for this message
PabloRQ (pablo-romeroquinteros) wrote :

Somewhere (I can't find the link) I've read an workaround:

1. Turn off the pc
2. Insert the SD card in the reader
3. Turn on the pc
4. Use it

This works for me, but you can imagine that it isn't a good solution.

Revision history for this message
PabloRQ (pablo-romeroquinteros) wrote :
Revision history for this message
John Belton (jbelton1950) wrote :

I trued that early on but it still doesn't see the SD card so can't "just use it", it doesn't show as mounted or otherwise when looking with the command line (the card has a "disk name" added in this case and is identified as such in Windows Vista on the same machine).
I don't know what machine you are using is or if it is an external USB plug-in adapter that may work by fooling the system into seeing it as a USB card. I don't have an adapter to try so I don't know if that works.
I'm not sure it's the same bug as the card worked fine in 11.04, I used it for transferring files when studying with the OU on a course that has Windows only software without problems.
John

Revision history for this message
PabloRQ (pablo-romeroquinteros) wrote :

After the workaround of the comment #28, now it works fine everytime.

Revision history for this message
Thiago Motta (tmottabr) wrote :

the workaround in comment #28 did not worked for me...

Revision history for this message
Thiago Motta (tmottabr) wrote :

@jbelton1950 i dont think the mentioned bug is related because the card reader was suported and worked fine on 11.04 and previous versions.

This bug is specific to kernel 3.0 and newer.

Revision history for this message
leveldog (hadubya) wrote :

i am using sandisk micro sd card with adapter and it recognizes sd card when i boot with card inserted.

Revision history for this message
John Belton (jbelton1950) wrote :

I have tried the restart with and without the SD card plugged in, it still doesn't see it in either case.
this version of Ubuntu is getting worse, the Launcher doesn't indicate open files or programs unless they are new and the screen switching locks up preventing a full-screen browser or other program from being closed. I am seriously thinking of going back to Ubuntu 11.04 until it is sorted out.
John

Revision history for this message
Jon Stumpf (jon-stumpf) wrote :

I have the same history/problem with my Dell Vostro 2510.

- jss

Revision history for this message
John Belton (jbelton1950) wrote :

I have used the fact that the SD card I have works in Windows to re-format it (as the default DOS 32 format) and reloaded some files onto it to ensure the card wasn't corrupted. It works OK in Windows Vista but still isn't recognized (or even detected) in Ubuntu 11.10. I can only conclude the upgrade of the kernel to 3.0.0.12 misses these devices.
John

Revision history for this message
Thiago Motta (tmottabr) wrote :

Problem is still present with Kernel 3.0.0.13 from ubuntu proposed and with Kernel 3.1 vanilla.

Revision history for this message
Cedric Schieli (cschieli) wrote :

Same problem here on a Vostro 1710.

Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

This issue appears to be an upstream bug, since you tested the latest upstream kernel. Would it be possible for you to open an upstream bug report at bugzilla.kernel.org [1]? That will allow the upstream Developers to examine the issue, and may provide a quicker resolution to the bug.

If you are comfortable with opening a bug upstream, It would be great if you can report back the upstream bug number in this bug report. That will allow us to link this bug to the upstream report.

The bugzilla.kernel.org site may still be unavailable due to the recent break-in. If that is the case, please add the tag: kernel-needs-upstream-bug-report

[1] https://wiki.ubuntu.com/Bugs/Upstream/kernel

Changed in linux (Ubuntu):
importance: Undecided → Medium
Revision history for this message
John Belton (jbelton1950) wrote :

I'm not sure what to do but was under the impression it had been reported as a Kernel bug, perhaps I misread a comment suggesting it should be reported?
I do feel it is something that needs investigation as it may be related to some other things that don't seem to be seen now, (my laptop has a firewire port which used to be listed as "not used" as I haven't got anything that used it but it isn't in the current list of devices/drivers).
I will report it if you can tell me what is needed and who I should contact.

mbudd (marvbudd)
tags: added: kernel-needs- upstream-bug-report
tags: added: kernel-needs-upstream-bug-report
removed: upstream-bug-report
tags: removed: kernel-needs- kernel-needs-upstream-bug-report
Thiago Motta (tmottabr)
tags: added: kernel-needs-upstream-bug-report
Revision history for this message
mbudd (marvbudd) wrote :

It appears Joseph Salisbury added the kernel-bug-exists-upstream tag but I am too new to understand if a watch was added. If he knows the upstream watch info maybe he can add it when bugzilla comes up.

Revision history for this message
Thiago Motta (tmottabr) wrote :

seens that kernel.org bugzilla is still down.

Inded the bug was reported in the Kernel, and Joseph is right the problem is in the mainline kernel and not specific on ubuntu build, this bug is not even exclusive to Ubuntu, i had this same problem with Fedora starting from 15 (as they use kernel 3.0 renamed as 2.6.40) and the recently released version 16 that use kernel 3.1 and also with OpenSUSE 12.1 that use Kernel 3.1 as well.

Will report the bug to kernel.org as soon as possible. Any recomendations on how to proced while kernel.org bugzilla is not avaliable?

Revision history for this message
John Belton (jbelton1950) wrote :

Thanks for letting us know, I was a bit worried I was getting the problem confused with something else.
John

Revision history for this message
John Belton (jbelton1950) wrote :

I have tried looking at the kernel.org site but though it seems to be active (the last date quoted seems to be 25 Nov 2011) but I can't see any search facility and the numbers may be "latest" releases not that used by Ubuntu. Any help would be nice, copying photo files from the SD card in Windows to then have to use a USB stick to get them into Ubuntu for my uses is annoying (not least being my desire to remove Windows Vista completely from the laptop).
John

Revision history for this message
John Belton (jbelton1950) wrote :

In my frustration I purchased a USB Card Reader and that permits me to read the SD cards (and others) via a USB port, so the problem must be not seeing or identifying the hardware but I'm not sure how to confirm this. I have tried looking at some settings in the terminal but am not sure where to look let alone what to change. This might help those who do know where to look.
John

Revision history for this message
Andrew Reyes (dsreyes1014) wrote :

I'm having the same problem with my SD card reader. It actually doesn't allow my system to shutdown or restart when I have it inserted into my laptop. When I hard boot it, it freezes at the Gateway logo screen with the SD card inserted. It doesn't move from that screen.

Revision history for this message
John Belton (jbelton1950) wrote :

This situation doesn't seem to have changed, even though there has been another release of the Kernel, now 3.0.0-15.25, I'm not sure exactly what this change was supposed to cover but "built in" SD Card readers don't seem to be consided as "standard". Does this also apply to "built in web-cams and microphones" and the like? If it is the case I can see a lot of people moving to OSX or even Windows.
John

Revision history for this message
smiley1962 (roelof.everts) wrote :

I have a dell vostro 1710, with the O2 sdcard reader as well, I had a unix specialist look into this problem, he tried to modprobe the driver of ubuntu 10.4 into 10.10 and it failed because of the wai the kernel handels the the driver.

Revision history for this message
smiley1962 (roelof.everts) wrote :

found this workaround in fedora forums, works half by half, e.g. works when sdcard not inserted on boot.

You must add those lines to one of the *.conf files in the etc/modprobe.d folder, I believe it would be dist.conf.

Do this by typing the following into konsole. (substitute gedit with text editor of choice)
Code:

sudo gedit /etc/modprobe.d/dist.conf

Then just add those lines:
Code:

alias mmc_core tifm_core
alias mmc_card tifm_sd

And save the file.

*If this is the wrong .conf file, someone please correct me.

Hope that helps.

~PseudoPsyche

Revision history for this message
Cedric Schieli (cschieli) wrote :

It seems the regression had been tracked down and will be fixed in 3.3 : http://www.spinics.net/lists/linux-mmc/msg11923.html

penalvch (penalvch)
tags: added: latest-bios-a15 needs-upstream-testing
removed: kernel-needs-upstream-bug-report
summary: - SD Card not being recognized
+ 1217:7120 SD Card not being recognized
description: updated
Revision history for this message
penalvch (penalvch) wrote :

Thiago Motta, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11-rc5

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding.

Changed in linux (Ubuntu):
status: Triaged → Incomplete
Revision history for this message
mbudd (marvbudd) wrote :

I am not ready to update to a potentially unstable version to test this, but it is still a big problem for me. Here is uname -a for the version I'm running.
Linux mbudd-Dell-System-XPS-L502X 3.2.0-51-generic #77-Ubuntu SMP Wed Jul 24 20:18:19 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux
I would really appreciate someone doing something about this. Simply closing the bug without action is - well - unpalatable.

Revision history for this message
penalvch (penalvch) wrote :

mbudd, if you have a bug in Ubuntu, the Ubuntu Kernel team, Ubuntu Bug Control team, and Ubuntu Bug Squad would like you to please file a new report by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Please note, not filing a new report would delay your problem being addressed as quickly as possible.

No need exists to comment here at this time. After reading the above documention in it's entirety, if you have further questions, you are welcome to redirect them to the appropriate mailing list or forum via http://www.ubuntu.com/support/community/mailinglists , or you may contact me directly.

Thank you for your understanding.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Related questions

Remote bug watches

Bug watches keep track of this bug in other bug trackers.