No sound in laptops with Intel Corporation 82801G (ICH7 Family)

You've filed a bug on Malone, the Launchpad bugtracker. I'll move your bug to Ubuntu.

Please attach the information requested[0].

[0] https://wiki.ubuntu.com/DebuggingSoundProblems

[workaround and cause]

if you delete the file '/var/lib/alsa/asound.state' and reboot, the alsa driver is properly loaded. then, you can tweak the mixer settings to get sound (for me, i have to enable surround sound).

however, the next time you reboot, the sound goes away again and you have to repeat the process.

thus, i believe the problem lies with the alsa startup script. if the file '/var/lib/alsa/asound.state' exists at boot, alsa tries to load it but gets confused and alsa doesn't properly configure. maybe the file isn't properly formatted; i know it refers to controls that don't exist on my card.

Justo, can you confirm that what Alvin mentioned works for you?

the problem is a race condition with the init script. now that init scripts are run in parallel, a kludge was added to /etc/init.d/alsa-utils which simply waits until the file system is available. some other condition must also need to be satisfied. this is confirmed by the fact that the loss of sound for most people first started with Edgy.

My sound worked fine in edgy and went away in feisty, I saw someone with the exact same card in the forums and almost the same model computer and their fix was adding the following line to their /etc/modprobe.d/alsabase file:

options snd-hda-intel position_fix=1 model=3stack

This made my sound work also, but when I put headphones in my pc speakers still play just like his. He said his mic wouldn't work I haven't tried that yet. Seemed to me like more tweaking of the alsabase file would probably fix everything totally but I have no idea what I am doing I just added a line to a text file. If anyone would like me to run some commands on my computer and paste my outputs here just lemee know I'd be more than happy to help, I was about to go back to edgy to get sound again but I might hold off for alittle with this glimmer of hope, thanks.

Hi,
I have the same card. Nothing seems to work.
I cant find that file Alvin was talking about:
var/lib/alsa/asound.state
so I cant delete it and try

I am really willing to try help solve this problem, there are quite a few people with this problem.
Will try anything anyone suggests.

unfortunately, there are so many different bugs with the current ubuntu sound system you may have more than on problem, which makes things tough to figure out. i have three different computers, none especially exotic, and all three had at least to or three different problems (although my ferrari 4000 now works out of the box in feisty). you may want to check some of the other bug reports.

ignore my comment about a 'race condition'; i was mistaken. however, at least one problem is the 'var/lib/alsa/asound.state' problem mentioned above.

Same problem here with a Toshiba A135-S4527. Sound hasn't worked since Edgy Eft, running Gutsy Gibbon now.

Please let me know what other information I can provide.

I can confirm that sound doesn't work for my Toshiba A135-S4527 in current Feisty and Gutsy Tribe 4. I will test with an Edgy Live CD and then attempt the fixes mentioned in the thread so far and report my findings.

I can confirm that this fix:

"/etc/modprobe.d/alsabase file:

options snd-hda-intel position_fix=1 model=3stack"

Works for my laptop in Feisty. I have not tried it in Gutsy tribe 4. I have noticed that the dial on the front of the laptop does control the sound, but there isn't any granular control of the volume. It jumps from quiet, to medium, to loud. It goes completely quite 1/2 way down the dial.

My machine also seemed to take much longer to load to the desktop.

I will try an Edgy live CD. I might be downgrading if the audio support is better.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Works for me in Feisty and Gutsy.

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: http://firegpg.tuxfamily.org

iD8DBQFGw3R4EYyVF+JCpToRAsIbAJ48TJ3E0pR0pBq/MrTls1MnnwLl0gCfZ14+
pjc5hSiEsKramg9DZRqQ2T8=
=AKuh
-----END PGP SIGNATURE-----
On 8/15/07, Linuturk <email address hidden> wrote:
>
> I can confirm that this fix:
>
> "/etc/modprobe.d/alsabase file:
>
> options snd-hda-intel position_fix=1 model=3stack"
>
> Works for my laptop in Feisty. I have not tried it in Gutsy tribe 4. I
> have noticed that the dial on the front of the laptop does control the
> sound, but there isn't any granular control of the volume. It jumps from
> quiet, to medium, to loud. It goes completely quite 1/2 way down the
> dial.
>
> My machine also seemed to take much longer to load to the desktop.
>
> I will try an Edgy live CD. I might be downgrading if the audio support
> is better.
>
> --
> No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> https://bugs.launchpad.net/bugs/85869
> You received this bug notification because you are a direct subscriber
> of the bug.
>

Does it work out of the box in those, or after you apply the fix?
--
- Linuturk
www.lugot.org #lugot@freenode

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Works for me in Feisty and Gutsy.

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: http://firegpg.tuxfamily.org

iD8DBQFGw3R4EYyVF+JCpToRAsIbAJ48TJ3E0pR0pBq/MrTls1MnnwLl0gCfZ14+
pjc5hSiEsKramg9DZRqQ2T8=
=AKuh
-----END PGP SIGNATURE-----
On 8/15/07, Linuturk <email address hidden> wrote:
>
> I can confirm that this fix:
>
> "/etc/modprobe.d/alsabase file:
>
> options snd-hda-intel position_fix=1 model=3stack"
>
> Works for my laptop in Feisty. I have not tried it in Gutsy tribe 4. I
> have noticed that the dial on the front of the laptop does control the
> sound, but there isn't any granular control of the volume. It jumps from
> quiet, to medium, to loud. It goes completely quite 1/2 way down the
> dial.
>
> My machine also seemed to take much longer to load to the desktop.
>
> I will try an Edgy live CD. I might be downgrading if the audio support
> is better.
>
> --
> No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> https://bugs.launchpad.net/bugs/85869
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
No sound in laptops with Intel Corporation 82801G (ICH7 Family)
https://bugs.launchpad.net/bugs/85869
You received this bug notification because you are a direct subscriber
of the bug.

I also noticed that I have a "switch" for headphones in the volume control. When I turn on the switch, sound is heard from the laptop speakers and the headphones. When it is unchecked, it only sounds from the laptop speakers. I imagine this is the headphone bug I've read about somewhere. I am guessing there is a similar problem with the microphone.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Yes. No problems after I apply the fix.

Jason

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: http://firegpg.tuxfamily.org

iD8DBQFGw7YPEYyVF+JCpToRAmq3AJoDMNMoLdwWnUjlyn+Yi/OJ+MUN2wCgkRWm
ZChSKUfIfR5pZC1VyvEvL8Y=
=DOEW
-----END PGP SIGNATURE-----
On 8/15/07, Linuturk <email address hidden> wrote:
>
> Does it work out of the box in those, or after you apply the fix?
> --
> - Linuturk
> www.lugot.org #lugot@freenode
>
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Works for me in Feisty and Gutsy.
>
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.6 (GNU/Linux)
> Comment: http://firegpg.tuxfamily.org
>
> iD8DBQFGw3R4EYyVF+JCpToRAsIbAJ48TJ3E0pR0pBq/MrTls1MnnwLl0gCfZ14+
> pjc5hSiEsKramg9DZRqQ2T8=
> =AKuh
> -----END PGP SIGNATURE-----
> On 8/15/07, Linuturk <email address hidden> wrote:
> >
> > I can confirm that this fix:
> >
> > "/etc/modprobe.d/alsabase file:
> >
> > options snd-hda-intel position_fix=1 model=3stack"
> >
> > Works for my laptop in Feisty. I have not tried it in Gutsy tribe 4. I
> > have noticed that the dial on the front of the laptop does control the
> > sound, but there isn't any granular control of the volume. It jumps from
> > quiet, to medium, to loud. It goes completely quite 1/2 way down the
> > dial.
> >
> > My machine also seemed to take much longer to load to the desktop.
> >
> > I will try an Edgy live CD. I might be downgrading if the audio support
> > is better.
> >
> > --
> > No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> > https://bugs.launchpad.net/bugs/85869
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
> --
> No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> https://bugs.launchpad.net/bugs/85869
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> --
> No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> https://bugs.launchpad.net/bugs/85869
> You received this bug notification because you are a direct subscriber
> of the bug.
>

When you plug in headphones, does the sound stop playing from the laptop
speakers? If so, I'd like to compare our fixes to see if I missed
something.
--
- Linuturk
www.lugot.org #lugot@freenode

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

Yes. No problems after I apply the fix.

Jason

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.6 (GNU/Linux)
Comment: http://firegpg.tuxfamily.org

iD8DBQFGw7YPEYyVF+JCpToRAmq3AJoDMNMoLdwWnUjlyn+Yi/OJ+MUN2wCgkRWm
ZChSKUfIfR5pZC1VyvEvL8Y=
=DOEW
-----END PGP SIGNATURE-----
On 8/15/07, Linuturk <email address hidden> wrote:
>
> Does it work out of the box in those, or after you apply the fix?
> --
> - Linuturk
> www.lugot.org #lugot@freenode
>
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Works for me in Feisty and Gutsy.
>
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.6 (GNU/Linux)
> Comment: http://firegpg.tuxfamily.org
>
> iD8DBQFGw3R4EYyVF+JCpToRAsIbAJ48TJ3E0pR0pBq/MrTls1MnnwLl0gCfZ14+
> pjc5hSiEsKramg9DZRqQ2T8=
> =AKuh
> -----END PGP SIGNATURE-----
> On 8/15/07, Linuturk <email address hidden> wrote:
> >
> > I can confirm that this fix:
> >
> > "/etc/modprobe.d/alsabase file:
> >
> > options snd-hda-intel position_fix=1 model=3stack"
> >
> > Works for my laptop in Feisty. I have not tried it in Gutsy tribe 4. I
> > have noticed that the dial on the front of the laptop does control the
> > sound, but there isn't any granular control of the volume. It jumps from
> > quiet, to medium, to loud. It goes completely quite 1/2 way down the
> > dial.
> >
> > My machine also seemed to take much longer to load to the desktop.
> >
> > I will try an Edgy live CD. I might be downgrading if the audio support
> > is better.
> >
> > --
> > No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> > https://bugs.launchpad.net/bugs/85869
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
> --
> No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> https://bugs.launchpad.net/bugs/85869
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> --
> No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> https://bugs.launchpad.net/bugs/85869
> You received this bug notification because you are a direct subscriber
> of the bug.
>

--
No sound in laptops with Intel Corporation 82801G (ICH7 Family)
https://bugs.launchpad.net/bugs/85869
You received this bug notification because you are a direct subscriber
of the bug.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

No, the sound continues to play.

Jason

-----BEGIN PGP SIGNATURE-----
Version: GnuPG v1.4.7 (MingW32)
Comment: http://firegpg.tuxfamily.org

iD8DBQFGxMIbEYyVF+JCpToRAuI8AJ4xbXZx4AN0OQ7FkpwsDtEmjzdKdgCeLtMB
uVKzgIvl9CvAJRivCi3VfZg=
=a/Vt
-----END PGP SIGNATURE-----
On 8/15/07, Linuturk <email address hidden> wrote:
>
> When you plug in headphones, does the sound stop playing from the laptop
> speakers? If so, I'd like to compare our fixes to see if I missed
> something.
> --
> - Linuturk
> www.lugot.org #lugot@freenode
>
>
> -----BEGIN PGP SIGNED MESSAGE-----
> Hash: SHA1
>
> Yes. No problems after I apply the fix.
>
> Jason
>
> -----BEGIN PGP SIGNATURE-----
> Version: GnuPG v1.4.6 (GNU/Linux)
> Comment: http://firegpg.tuxfamily.org
>
> iD8DBQFGw7YPEYyVF+JCpToRAmq3AJoDMNMoLdwWnUjlyn+Yi/OJ+MUN2wCgkRWm
> ZChSKUfIfR5pZC1VyvEvL8Y=
> =DOEW
> -----END PGP SIGNATURE-----
> On 8/15/07, Linuturk <email address hidden> wrote:
> >
> > Does it work out of the box in those, or after you apply the fix?
> > --
> > - Linuturk
> > www.lugot.org #lugot@freenode
> >
> >
> > -----BEGIN PGP SIGNED MESSAGE-----
> > Hash: SHA1
> >
> > Works for me in Feisty and Gutsy.
> >
> > -----BEGIN PGP SIGNATURE-----
> > Version: GnuPG v1.4.6 (GNU/Linux)
> > Comment: http://firegpg.tuxfamily.org
> >
> > iD8DBQFGw3R4EYyVF+JCpToRAsIbAJ48TJ3E0pR0pBq/MrTls1MnnwLl0gCfZ14+
> > pjc5hSiEsKramg9DZRqQ2T8=
> > =AKuh
> > -----END PGP SIGNATURE-----
> > On 8/15/07, Linuturk <email address hidden> wrote:
> > >
> > > I can confirm that this fix:
> > >
> > > "/etc/modprobe.d/alsabase file:
> > >
> > > options snd-hda-intel position_fix=1 model=3stack"
> > >
> > > Works for my laptop in Feisty. I have not tried it in Gutsy tribe 4. I
> > > have noticed that the dial on the front of the laptop does control the
> > > sound, but there isn't any granular control of the volume. It jumps
> from
> > > quiet, to medium, to loud. It goes completely quite 1/2 way down the
> > > dial.
> > >
> > > My machine also seemed to take much longer to load to the desktop.
> > >
> > > I will try an Edgy live CD. I might be downgrading if the audio
> support
> > > is better.
> > >
> > > --
> > > No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> > > https://bugs.launchpad.net/bugs/85869
> > > You received this bug notification because you are a direct subscriber
> > > of the bug.
> > >
> >
> > --
> > No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> > https://bugs.launchpad.net/bugs/85869
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
> > --
> > No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> > https://bugs.launchpad.net/bugs/85869
> > You received this bug notification because you are a direct subscriber
> > of the bug.
> >
>
> --
> No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> https://bugs.launchpad.net/bugs/85869
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> --
> No sound in laptops with Intel Corporation 82801G (ICH7 Family)
> https://bugs.launchpad.net/bugs/85869
> You received this bug notification because you...

I have no sound in Gutsy with an Intel like this, I tried the Alvin fix but without success.
I attach my sound debug file

I am assigning this bug to the 'ubuntu-audio' per their bug policy. For future reference you can learn more about their bug policy at https://wiki.ubuntu.com/KernelTeamBugPolicies .

Has anyone tried this in Hardy 8.04?

The 18 month support period for Edgy Eft 6.10 has reached it's end of life. As a result, we are closing the linux-source-2.6.17 Edgy Eft kernel task. However, can you confirm if this issue still exists in the Hardy Heron 8.04 LTS release or, alternatively the Intrepid Ibex 8.10 Alpha2 which is also scheduled for release today? It will appear at the following when available: http://www.ubuntu.com/testing/intrepid/alpha2 . It contains the the actively developed 2.6.26 Ubuntu kernel. It would be great if you could test this upcoming release via a LiveCD and verify if the issue still exists. If so, please include the appropriate debugging information as outlined at https://wiki.ubuntu.com/DebuggingSoundProblems and set the status of the bug to 'new' and the bug will be reviewed again. Thanks in advance.

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

** No audio **
$ lshw
*-multimedia
             description: Audio device
             product: 82801G (ICH7 Family) High Definition Audio Controller
             vendor: Intel Corporation
             physical id: 1b
             bus info: pci@0000:00:1b.0
             version: 02
             width: 64 bits
             clock: 33MHz
             capabilities: pm msi pciexpress bus_master cap_list
             configuration: driver=HDA Intel latency=0 module=snd_hda_intel
$ uname -r
2.6.27-10-generic

$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Intel [HDA Intel], device 1: AD198x Digital [AD198x Digital]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

audio was working on 2.6.26 kernel

Thank you for posting this bug.

Does this issue occur in Lucid?

Closing per on response from the Original reporter. Those seemingly affected by similar issues please file new bug reports.

~JFo