Ubuntu
linux package

graphic card regressions in natty with intel graphics card

Bug #773356 reported by Allo
46
This bug affects 11 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

with 2.6.38 every session has problems with this kernel log:
[ 100.820023] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 100.825401] [drm:i915_do_wait_request] *ERROR* i915_do_wait_request returns -11 (awaiting 7718 at 7716, next 7719)
[ 102.800051] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 102.808091] [drm:init_ring_common] *ERROR* failed to set render ring head to zero ctl 00000000 head 0040a98c tail 00000000 start 00000000
[ 102.808111] [drm:init_ring_common] *ERROR* render ring initialization failed ctl 0001f003 head 0040a98c tail 00000000 start 00000000
[ 128.316017] [drm:i915_hangcheck_elapsed] *ERROR* Hangcheck timer elapsed... GPU hung
[ 128.364089] [drm:init_ring_common] *ERROR* failed to set render ring head to zero ctl 00000000 head 0040a98c tail 00000000 start 00000000
[ 128.364107] [drm:init_ring_common] *ERROR* render ring initialization failed ctl 0001f003 head 0040a98c tail 00000000 start 00000000

with 2.6.35-28 as kernel, i only get:
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times
[ 307.634697] [drm:intel_prepare_page_flip] *ERROR* Prepared flip multiple times

unity does not work, gnome with effects does not work, too. gnome-2d works, but with graphic errors (flicker, white space over the gui which vanished on mouseover, etc.)

with maverick everything worked okay even with some desktop effects.

the hardware is:
00:02.0 VGA compatible controller: Intel Corporation 82865G Integrated Graphics Controller (rev 02)

Revision history for this message
Allo (allo) wrote :

add distribution does not work (does not recognize the https-url), so i add this here:
https://bugs.archlinux.org/task/21927

for the bug on the 2.6.35 kernel

Revision history for this message
Allo (allo) wrote :

https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/737602

Revision history for this message
Nyarlathotep (davihal) wrote :

I'm experiencing this bug on a Lenovo X40 where I have just upgraded to Natty Narval, which has the following graphic chip reported by lspci:
Display controller: Intel Corporation Mobile 915GM/GMS/910GML Express Graphics Controller (rev 03)
Kernel version is 2.6.38-8-generic

Revision history for this message
Allo (allo) wrote :

maybe the bug should be split, as it describes two kernel version.
to clarify:

2.6.38 is UNUSABLE: GPU hangs all the time

2.6.35: Is usable(with gnome 2D at least), but produces smaller rendering errors due to page_flipping problems. This leads to minor graphic glitches as parts of the upper panel disappear and show the background-image and are fixed when rerendered (hover over launcher-icon, or open the menu in case of a glitch below the "System" Menu)

Revision history for this message
Allo (allo) wrote :

http://ubuntuguide.org/wiki/Ubuntu:Natty#Intel_integrated_graphics_cards

maybe this helps. I will test it later.

Revision history for this message
Nyarlathotep (davihal) wrote :

I've recently installed some update pushed automatically into my system and the intel drivers were part of it.
That basically solved my problems as I don't experience any crash any longer.

Revision history for this message
Allo (allo) wrote :

with .35 or with .38 kernel?

I will try it as soon as possible, it would be great if its really solved.

Revision history for this message
Allo (allo) wrote :

okay, .38 seems to work at the moment. At least after a short test no gpu hung errors. one render error in kernellog (which i did not see visually). Unity does not work, but maybe unity thinks an intel-gpu isn't fast enough for unity.

Revision history for this message
Nyarlathotep (davihal) wrote :

The kernel version is 2.6.38-8-generic and the update intel driver package is xserver-xorg-video-intel version 2:2.14.0-4ubuntu7.1

Hope this helps.

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in dianosing the problem. From a terminal window please run:

apport-collect 773356

and then change the status of the bug back to 'New'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Allo (allo) wrote :

apport does not work (thats often the case). It crashes with 401 http error without even asking for a password.

[...]
lazr.restfulclient.errors.Unauthorized: HTTP Error 401: Unauthorized
Response headers:
[...]
Response body:
---
(<Bug at 0x13576cd0>, 'tags', 'launchpad.Edit')
---

Just ask the details you want to know.

Changed in linux (Ubuntu):
status: Incomplete → New
Revision history for this message
Brad Figg (brad-figg) wrote :

This bug is missing log files that will aid in dianosing the problem. From a terminal window please run:

apport-collect 773356

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Allo (allo)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Allo, thank you for reporting this and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please capture the oops following https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Capturing_OOPs ? As well, can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Allo (allo) wrote :

please read the bug history!
apport did not work, and at the moment i do not even know where the bug happend, because its getting quite old.

Have a look at the arch linux bug linked above, its marked as "fixed" so they seem to have a fix for the issue.

Changed in linux (Ubuntu):
status: Incomplete → Opinion
status: Opinion → Confirmed
penalvch (penalvch)
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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