Facebook login does not work.

Bug #629716 reported by Tristan
26
This bug affects 6 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
New
Low
Unassigned

Bug Description

Binary package hint: empathy

On a fresh install of Maverick, Empathy just reports:

Facebook(myemail@address)
Network Error

in the top in red. I have tried changing my Facebook password and still nothing. I had a similar issue with Lucid 6 months ago but it cleared when I installed Pidgin.

Thanks

ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: empathy 2.31.91.1-0ubuntu2
ProcVersionSignature: Ubuntu 2.6.35-19.28-generic-pae 2.6.35.3
Uname: Linux 2.6.35-19-generic-pae i686
NonfreeKernelModules: nvidia
Architecture: i386
CheckboxSubmission: 2a7e4528925c584e27ee44a8bdd386e5
CheckboxSystem: e3f7e64142c9de9cf92c77313821923d
Date: Fri Sep 3 18:55:35 2010
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta i386 (20100901.1)
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_GB.utf8
SourcePackage: empathy
XsessionErrors:
 (polkit-gnome-authentication-agent-1:12707): GLib-CRITICAL **: g_once_init_leave: assertion `initialization_value != 0' failed
 (bluetooth-applet:12712): Gtk-CRITICAL **: IA__gtk_widget_set_sensitive: assertion `GTK_IS_WIDGET (widget)' failed
 (nautilus:12706): GConf-CRITICAL **: gconf_value_free: assertion `value != NULL' failed
 (nm-applet:12716): Gdk-CRITICAL **: IA__gdk_window_thaw_toplevel_updates_libgtk_only: assertion `private->update_and_descendants_freeze_count > 0' failed

Revision history for this message
Tristan (talinnell) wrote :
Revision history for this message
Brian Curtis (bcurtiswx) wrote :

Thanks for your bug report and helping to make Ubuntu better. Can you please give us some steps to reproduce this issue?

Changed in empathy (Ubuntu):
status: New → Incomplete
importance: Undecided → Low
Revision history for this message
Tristan (talinnell) wrote :

Steps to reproduce:
Install Maverick.
open Empathy.
Add Facebook account, enter user name and password.
Facebook chat will not work and the red bar will appear with the message "Network Error".

Revision history for this message
quantenemitter (quantenemitter) wrote :
Revision history for this message
Juan Sebastián Marulanda (juanchito2006) wrote :

Facebook fails to connect for me too.

Changed in empathy (Ubuntu):
status: Incomplete → New
Revision history for this message
Olivier Brousse (obrousse) wrote :

Facebook fails to connect for me too.

Revision history for this message
Atul (atulkakrana) wrote :

Its true Facebook doesn't work anymore with Empathy. Facebook made some changes to their system that renders empathy useless. Temporary fix is available.

Follow this
http://ubuntuforums.org/showthread.php?t=1316313

Atul Kakrana

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