suspend/resume garbles ATI Radeon screen (but not screenshots)

Bug #614670 reported by jimav
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Suspend/resume garbles the screen (both X and VTs) by consistently shifting pixels, producing a wierd emboldening effect and color shadows.

Using AT Radeon graphics card and large (1920 x 1280) monitor, with the standard FREE driver (not fglrx).

Taking a screen-shot produces an unaffected image (does not exhibit the corruption). So the bug may have to do with some rendering settings in the hardware, rather than actually corrupted display memory (just speculation). The problem never occurs after a normal boot, only after resume.

The problem does not always occur (but usually does). So it there may be some memory or hw register not being initialized.

I will attach cellphone photos showing the corrupted screen (as mentioned above, a screenshot does not show the problem).

Note: This is an old problem. In Ubuntu 9.10 I used fglrx and the problem would occur somewhat less frequently, and when it did the VTs were not affected, and switching to a VT and back to X fixed the corruption. But int 10.04 VTs are affected also and switching does not help.

ProblemType: Bug
DistroRelease: Ubuntu 10.04
Package: linux-image (not installed)
Regression: No
Reproducible: Yes
ProcVersionSignature: Ubuntu 2.6.32-23.37-generic 2.6.32.15+drm33.5
Uname: Linux 2.6.32-23-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: jima 1529 F.... pulseaudio
 /dev/snd/pcmC0D0p: jima 1529 F...m pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xfbaf8000 irq 22'
   Mixer name : 'Realtek ALC1200'
   Components : 'HDA:10ec0888,104383c0,00100101'
   Controls : 35
   Simple ctrls : 20
Card1.Amixer.info:
 Card hw:1 'HDMI'/'HDA ATI HDMI at 0xfbbfc000 irq 34'
   Mixer name : 'ATI R6xx HDMI'
   Components : 'HDA:1002aa01,00aa0100,00100000'
   Controls : 4
   Simple ctrls : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [off]
Date: Fri Aug 6 23:26:10 2010
HibernationDevice: RESUME=UUID=cb241bc2-3850-4161-898f-caa64bf877da
InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100429)
IwConfig:
 lo no wireless extensions.

 eth0 no wireless extensions.

 vboxnet0 no wireless extensions.
MachineType: System manufacturer System Product Name
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-23-generic root=UUID=6ac6f5f8-5733-4d3e-878a-c901d4847ce7 ro quiet splash
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: linux-firmware 1.34.1
RfKill:

SourcePackage: linux
dmi.bios.date: 12/30/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 1004
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P6T
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1004:bd12/30/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6T:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
jimav (james-avera) wrote :
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jimav (james-avera) wrote :
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jimav (james-avera) wrote :
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jimav (james-avera) wrote :
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jimav (james-avera) wrote :
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kernel-janitor (kernel-janitor) wrote :

Hi jimav,

If you could also please test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
jimav (james-avera) wrote :

Sorry, suspend is not working at all in the latest upstream kenerl, so I can't tell you whether resume has the pixel-shift corruption problem. (suspend switches to the first vt but never actually suspends).

I downloaded linux-*-2.6.36-999_2.6.36-999.201008260905_{amd64,all}.deb
 from http://kernel.ubuntu.com/~kernel-ppa/mainline/daily/current/

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu development release http://cdimage.ubuntu.com/daily-live/current/ . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
Revision history for this message
jimav (james-avera) wrote :

The problem is still there in daily Maverick build (as of 11/8/2010).

Please see photos attached to comment #4 and #5.

Changed in linux (Ubuntu):
status: Expired → New
Revision history for this message
jimav (james-avera) wrote :

Summary:
1. Boot LIVE cd using Radeon graphics card and DVI-connected monitor.
2. Suspend
3. After system goes quiet, press power button
Results: Garbled pixels

Brad Figg (brad-figg)
Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
PeteGordon (petegordon007) wrote :

.I am experiencing the same problem and am using the up to date Oneiric kernal

Revision history for this message
PeteGordon (petegordon007) wrote :

I have the same problem using the latest Precise kernel

3.2.0-21-generic-pae #34-Ubuntu SMP Thu Mar 29 22:33:16 UTC 2012 i686 athlon i386 GNU/Linux

Revision history for this message
penalvch (penalvch) wrote :

jimav, thank you for reporting this bug and helping make Ubuntu better. This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command in the development release from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux <replace-with-bug-number>

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.

Please let us know your results. Thanks in advance.

tags: added: maverick
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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