in kpackagekit when i click update it gives an error and cannot continue

Bug #600956 reported by Helder Meneses
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
packagekit (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

when i click in button update in kpackagekit it return this error.

Error Type:
Error Value: coercing to Unicode: need string or buffer, exceptions.SystemError found
File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 2216, in
main()
File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 2213, in main
run(args, options.single)
File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 2175, in run
backend.dispatcher(args)
File : /usr/lib/python2.6/dist-packages/packagekit/backend.py, line 699, in dispatcher
self.dispatch_command(args[0], args[1:])
File : /usr/lib/python2.6/dist-packages/packagekit/backend.py, line 606, in dispatch_command
self.refresh_cache(force)
File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 202, in _locked_cache
func(*args, **kwargs)
File : /usr/share/PackageKit/helpers/apt/aptBackend.py, line 1498, in refresh_cache
format_string(error.message))
File : /usr/lib/python2.6/dist-packages/packagekit/backend.py, line 723, in format_string
txt = unicode(text, encoding, errors='replace')

Revision history for this message
Philip Muškovac (yofel) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage. I have classified this bug as a bug in packagekit-backend-apt.

When reporting bugs in the future please use apport, either via the appropriate application's "Help -> Report a Problem" menu or using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

As you didn't state the release you're using, please run
apport-collect 600956
in a terminal (KMenu->Applications->System->Konsole) so it can add some basic information about your system to the bug. You'll have to give it at least permission to change Non-Private Data when asked.
If that doesn't work for some reason please run the following commands in a terminal and post the output here, thanks.

apt-cache policy packagekit-backend-apt
lsb_release -rd

affects: ubuntu → packagekit (Ubuntu)
Changed in packagekit (Ubuntu):
status: New → Incomplete
Revision history for this message
Philip Muškovac (yofel) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

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