Unable to install Ubuntu

Bug #59586 reported by Nilanjan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Launchpad itself
Invalid
Undecided
Unassigned
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I am unable to install Ubuntu from any of the 8CDS shipit has sent me. I have tried installing the 64 bit 6.06 LTS and the PC version on my 64 bit, Turion 64 HP NX 6125 Laptop, but none of them have installed. On starting the lap with the CD in the drive, the brown main screen comes after loading all the drivers, with the two icons- "examples" and "install".

"Example" icon works but not too smoothly. But the "Install" icon doesnt work at all. On clicking install nothing happens. None of the 8cds you have sent me is installing. what is the problem? what shd i do? Pls help me.

Revision history for this message
James Henstridge (jamesh) wrote :

Retargetting to Ubuntu. To help the Ubuntu installer developers, could you provide some more details on what you tried and what happened?

Did you double click the install icon? Did any dialog appear after you did so?

Changed in launchpad:
status: Unconfirmed → Rejected
Andrew Ash (ash211)
Changed in ubiquity:
status: Unconfirmed → Needs Info
Revision history for this message
Nilanjan (g-nilanjan) wrote : Re: [Bug 59586] Re: Unable to install Ubuntu

I put the CD into the drive, restarted the comp, it booted and the
live cd screen with the install icon came up. I double clicked the
install icon and then nothing happened- no dialog appeared- the cursor
arrow disappeared and after sometime the screen froze - nothing
happened. I then had to force a shutdown from the power button. This
happens every time- even with the normal 32 bit PC cd and the 64 bit
6.06 LTS CD that i am trying to install on my 64 bit AMD Turion 64 HP
NX 6125 laptop.

What shd I do? Why is this happening? How do I install??

Thank you. sorry for the delay but i didnt get yr email forwarded in
my main account.saw it only today.
thanks.

On 9/9/06, James Henstridge <email address hidden> wrote:
> Retargetting to Ubuntu. To help the Ubuntu installer developers, could
> you provide some more details on what you tried and what happened?
>
> Did you double click the install icon? Did any dialog appear after you
> did so?
>
> ** Also affects: ubiquity (Ubuntu)
> Importance: Untriaged
> Status: Unconfirmed
>
> ** Changed in: launchpad (upstream)
> Status: Unconfirmed => Rejected
>
> --
> Unable to install Ubuntu
> https://launchpad.net/bugs/59586
>

--
Nilanjan Gupta
www.geocities.com/nilanjan_gupta
<email address hidden>

Revision history for this message
Nilanjan (g-nilanjan) wrote :

So how do I install Ubuntu on my 64 bit Turion lap? Even when I clicked on
the Install link on the Command toolbar at the top - it gave "Intaller
crashed/failed. Pls file a bug report".

Do I have to delete the E: partition I am trying to install on? I am
installing over the Red hat linux which is already on that partition and I
am hoping that Ubuntu installation will delete REd Hat.

Thank you

Nilanjan.

On 9/9/06, James Henstridge <email address hidden> wrote:
>
> Retargetting to Ubuntu. To help the Ubuntu installer developers, could
> you provide some more details on what you tried and what happened?
>
> Did you double click the install icon? Did any dialog appear after you
> did so?
>
> ** Also affects: ubiquity (Ubuntu)
> Importance: Untriaged
> Status: Unconfirmed
>
> ** Changed in: launchpad (upstream)
> Status: Unconfirmed => Rejected
>
> --
> Unable to install Ubuntu
> https://launchpad.net/bugs/59586
>

--
Nilanjan Gupta
www.geocities.com/nilanjan_gupta
<email address hidden>

Revision history for this message
Andrew Ash (ash211) wrote :

I've always heard that if the standard install CD doesn't work, try using the alternate install CD from http://www.ubuntu.com/download See if this works.

Revision history for this message
Nilanjan (g-nilanjan) wrote :

Many thanks but can you or someone give me exact instructions on how to
install from the CDs - 64 bit or PC??

Thank you.
Nilanjan.

On 9/27/06, Andrew Ash <email address hidden> wrote:
>
> I've always heard that if the standard install CD doesn't work, try
> using the alternate install CD from http://www.ubuntu.com/download See
> if this works.
>
> --
> Unable to install Ubuntu
> https://launchpad.net/bugs/59586
>

--
Nilanjan Gupta
www.geocities.com/nilanjan_gupta
<email address hidden>

Revision history for this message
Nilanjan (g-nilanjan) wrote :

Thanks but Im sure there is a way to install from the CDs. How do i do it?
Do i turn on the lap then put in the CD in the drive and autoplay it, or shd
I put the 64 bit CD into the drive then turn on the lap? What are the steps
to follow? The download site will take a lot of time, and may not even
download properly where I am - India. Im sure theres a way round this
problem. Can you pls help me or guide me to someone who can help? WHich is
the right agency? Why arent these damn CDs installing- is there a bug in
ubuntu??- in that case its not worth installing.

Thank you.
N.G.

On 9/27/06, Andrew Ash <email address hidden> wrote:
>
> I've always heard that if the standard install CD doesn't work, try
> using the alternate install CD from http://www.ubuntu.com/download See
> if this works.
>
> --
> Unable to install Ubuntu
> https://launchpad.net/bugs/59586
>

--
Nilanjan Gupta
www.geocities.com/nilanjan_gupta
<email address hidden>

Revision history for this message
Andrew Ash (ash211) wrote :

Here is the overall process of how to install from the CDs.

1. Put the disk in the computer and restart it.
2. If it doesn't run the CD automatically, press a key while it's first turning on to choose where to boot from, and choose the CD.
3. Wait for the Examples and Install icons to appear.
4. Click on Install.
5. Answer the few questions about your setup.
6. Restart your computer, and it should go to Ubuntu now.

If nothing happens when you click on install, please give it some time just in case. If you get any error messages, please post them here. Thanks for trying Ubuntu!

Revision history for this message
Nilanjan (g-nilanjan) wrote :

Dear Andrew,

Phew! Finally installed Ubuntu after 2 complete whole night sessions -
lasting 24 and over 12 hrs each. What an ordeal!! Never found an OS or CD
that is slower to install - I havent slept 2 nights! What sort of OS/CD is
this?
Finally installed it using the command bar at the top with the link marked
"Install" under Administration.
But now the problem is that it has made a terrible mess of my hard disk-
since I attempted installation 5 or 6 times and the installer kept crashing.
The free 30 GB I had allotted for it after partitioning with windows has
been further subdivided into 8/9+ seperate sub partitions and swaps! How do
I now reconcile all the free unutilised disk space that is left in between
in different patches/unused partitions/unutilised space/unutilised swaps -
almost 20GB and bring it together for use with windows?? how do I tell which
spaces are being used by ubuntu and which are not?? Because this is wasting
so much precious hard disk space. How do I reconcile all this unused hard
disk space and reformat /organise it for windows to use?

Also, how do I get the machine to boot windows first by default rather than
ubuntu from the chainloader?? What an ordeal.

Thank you.

Nilanjan.

On 10/7/06, Andrew Ash <email address hidden> wrote:
>
> Here is the overall process of how to install from the CDs.
>
> 1. Put the disk in the computer and restart it.
> 2. If it doesn't run the CD automatically, press a key while it's first
> turning on to choose where to boot from, and choose the CD.
> 3. Wait for the Examples and Install icons to appear.
> 4. Click on Install.
> 5. Answer the few questions about your setup.
> 6. Restart your computer, and it should go to Ubuntu now.
>
> If nothing happens when you click on install, please give it some time
> just in case. If you get any error messages, please post them here.
> Thanks for trying Ubuntu!
>
> --
> Unable to install Ubuntu
> https://launchpad.net/bugs/59586
>

--
Nilanjan Gupta
www.geocities.com/nilanjan_gupta
<email address hidden>

Revision history for this message
Andrew Ash (ash211) wrote :

Since you were eventually able to install Ubuntu, I'm going to mark this bug rejected.

To fix the problems you're having now, you can either continue discussion on this bug tracker ( https://launchpad.net/products/launchpad/+bug/59586 ) or head over to www.ubuntuforums.org and open a thread there about your problems. Personally, I would go to ubuntuforums, since there are more people there, and they are more familiar with fixing problems such as these. To get started on the default OS thing, head to https://help.ubuntu.com/community/GrubHowto/ChangeDefaultOS

Thank you for the bug report, and I'm glad you were eventually able to get Ubuntu installed!

Changed in ubiquity:
status: Needs Info → Rejected
Revision history for this message
Nilanjan (g-nilanjan) wrote :

Phew! Finally installed Ubuntu after 2 complete whole night sessions - lasting 24 and over 12 hrs each. What an ordeal!! Never found an OS or CD that is slower to install - I havent slept 2 nights! What sort of OS/CD is this?
Finally installed it using the command bar at the top with the link marked "Install" under Administration.
But now the problem is that it has made a terrible mess of my hard disk- since I attempted installation 5 or 6 times and the installer kept crashing. The free 30 GB I had allotted for it after partitioning with windows has been further subdivided into 8/9+ seperate sub partitions and swaps! How do I now reconcile all the free unutilised disk space that is left in between in different patches/unused partitions/unutilised space/unutilised swaps - almost 20GB and bring it together for use with windows?? how do I tell which spaces are being used by ubuntu and which are not?? Because this is wasting so much precious hard disk space. How do I reconcile all this unused hard disk space and reformat /organise it for windows to use?

Also, how do I get the machine to boot windows first by default rather than ubuntu from the chainloader?? What an ordeal.

Revision history for this message
Nilanjan (g-nilanjan) wrote :

Thank you. Installed, yes, but at what price??!!?! It took just too long and
was too inconvenient. Canonical has to do something to improve this
and the 64 bit version. Is this problem there because Im trying to install the
64 bit version on a Turion CPU?

Thanks!

On 10/11/06, Andrew Ash <email address hidden> wrote:
>
> Since you were eventually able to install Ubuntu, I'm going to mark this
> bug rejected.
>
> To fix the problems you're having now, you can either continue
> discussion on this bug tracker (
> https://launchpad.net/products/launchpad/+bug/59586 ) or head over to
> www.ubuntuforums.org and open a thread there about your problems.
> Personally, I would go to ubuntuforums, since there are more people
> there, and they are more familiar with fixing problems such as these.
> To get started on the default OS thing, head to
> https://help.ubuntu.com/community/GrubHowto/ChangeDefaultOS
>
> Thank you for the bug report, and I'm glad you were eventually able to
> get Ubuntu installed!
>
> ** Changed in: ubiquity (Ubuntu)
> Status: Needs Info => Rejected
>
> --
> Unable to install Ubuntu
> https://launchpad.net/bugs/59586
>

--
Nilanjan Gupta
www.geocities.com/nilanjan_gupta
<email address hidden>, <email address hidden>

Revision history for this message
Andrew Ash (ash211) wrote :

It takes me around an hour to reinstall ubuntu, on a dell 8400 w/ a 2yro Pentium 4.

The current problem with 64-bit is that since it's new, not all the kinks have been worked out in the software yet. The same applies with Microsoft Windows too, not just Linux OS's.

Remember that Ubuntu is free software, both in price and in freedom to tinker, so you get what you pay for. If you're pleased with Ubuntu's performance, continue to use it. If you're not, go back to using whatever you were before. I think almost everyone running Linux would say you should use the OS that fits you best.

Thank you for giving Ubuntu a shot, and I'm sorry you're frustrated with it. As time passes, it can only get better by working through bug reports like yours. Thank you for your contribution to Ubuntu, whether or not you end up using it!

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