Ubuntu
empathy package

Empathy fails to send files while on google account

Bug #512156 reported by Jason
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Fix Released
Low
Unassigned

Bug Description

Binary package hint: empathy

0) Empathy 2.28.1.1
1) Ubuntu 9.10
2) 2.28.1.1-0 ubuntu1
3) I expected the file to send to a user [a contact] who is using the Google talk chat program
3.1) I expected when I made a call to a user [a contact] who is using a Google talk chat program , for the "connecting" status at the lower left hand side of the window to change to "connected" when the user accepted the call
4) I reports that the user does not have file transfer abilities , while the normal Google chat program will tranfer
4.1) call status does no change from "connecting" to "connected" even when user accepts call ...

ProblemType: Bug
Architecture: i386
Date: Sun Jan 24 20:43:32 2010
DistroRelease: Ubuntu 9.10
ExecutablePath: /usr/bin/empathy
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
Package: empathy 2.28.1.1-0ubuntu1
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: empathy
Uname: Linux 2.6.31-14-generic i686

See original description
Revision history for this message
Jason (whitewaterssoftwareinfo) wrote :
description: updated
Jason (whitewaterssoftwareinfo)
description: updated
Jason (whitewaterssoftwareinfo)
summary: - 1. Empathy fails to send files while on google accout 2. on google
- account for audio calls all it says is "concecting" never goes to
- "connected"
+ 1. Empathy fails to send files while on google accout 2.audio calls
+ "connecting" status never changes after user accepts call
Revision history for this message
Omer Akram (om26er) wrote : Re: 1. Empathy fails to send files while on google accout 2.audio calls "connecting" status never changes after user accepts call

you have reported two bugs into one. when I tried sending file from empathy using gtalk the file was sent if the other user was also using empathy but if the other user was using an other OS gtalk client then the file was not send.

Revision history for this message
Omer Akram (om26er) wrote :

this page suggests http://telepathy.freedesktop.org/wiki/Protocols%20Support that google talk file transfer is not supported.

@jason please open a separate bug for the other issue

Revision history for this message
Omer Akram (om26er) wrote :

I chatted with telepathy guys and they say that empathy to empathy and empathy to pidgin file transfer is supported but not for windows client. although work is ongoing to support that. Is the other user using windows?

Omer Akram (om26er)
Changed in empathy (Ubuntu):
status: New → Incomplete
summary: - 1. Empathy fails to send files while on google accout 2.audio calls
- "connecting" status never changes after user accepts call
+ Empathy fails to send files while on google account
Revision history for this message
Omer Akram (om26er) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

Changed in empathy (Ubuntu):
importance: Undecided → Low
Revision history for this message
Jason (whitewaterssoftwareinfo) wrote :

What info is needed from me ?

Revision history for this message
Omer Akram (om26er) wrote :

When you are sending file to the other user which chat client is he using?

Revision history for this message
Omer Akram (om26er) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in empathy (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
naesk (naesk) wrote :

I've recently encountered a problem of sending files via Gmail to Gmail accounts.

I'm using Empathy 2.30.2-1~ppa10.04+1
Recipient is using Pidgin on Ubuntu 10.04

From my side the file transfer shows 100% complete, however recipient is only obtaining 98-99% of files before been told the sender "me" has cancelled the operation, which isn't the case. The transfer dialog window remained open until the receiver confirmed to me the receipt of file.

Revision history for this message
Xiang (hsiang-liu) wrote :

empathy on ubuntu 10.04 fails to transfer files to google talk client on Windows, and vice versa.

Changed in empathy (Ubuntu):
status: Invalid → New
Revision history for this message
Omer Akram (om26er) wrote :

this bug is fixed in Maverick. telepathy-gabble >= 0.9.13

Changed in empathy (Ubuntu):
status: New → Fix Released
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