Ubuntu
ubiquity package

installation of kubuntu 9.10 chrashed

Bug #495024 reported by lorsen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: ubiquity

Installation (from live CD) chrashed after all selections were done and installation seemed to start.
However, changes between the screens (e.g. from from giving user name to partition set or the like) took ages.
The window sayed something like "Erasing possiblly conflicting (old) system files" (don't remeber correctly) for quite some time,
then the please-report-a-bug window appeared.
This happend also on a machine with the same hardware setup. Also an update from a previous version of kubuntu chrashes. For testing I installed Kubuntu 6.10 wich installed and worked without any problem.
Traceback (most recent call last):
File "/usr/lib/ubiquity/bin/ubiquity", line 457, in <module> main(oem_config)
File "/usr/lib/ubiquity/bin/ubiquity", line 444, in main install(query=options.query)
File "/usr/lib/ubiquity/bin/ubiquity", line 245, in install ret = wizard.run()
File "/usr/lib/ubiquity/ubiquity/frontend/kde_ui.py", line 440, in run self.progress_loop()
File "/usr/lib/ubiquity/ubiquity/frontend/kde_ui.py", line 868, in progress_loop "/var/log/syslog" % ret)
RuntimeError: Install failed with exit code 135; see /var/log/syslog

Revision history for this message
lorsen (lorsen) wrote :
Revision history for this message
lorsen (lorsen) wrote :

I changed the file system from reiserfs as suggested in some answers/bug reports around
(e.g.: https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/445199 ).
First I tried ext2, which did not work. Then I used the "use whole disk" option, where ext4 is used
but the installer chrashed again. ( I would really love to have karmik koala on that machine :-( )

Revision history for this message
lorsen (lorsen) wrote :

Using the the alternate installer cd it is working now on my machine :-))

In case you have the same problem or need some infos about my system I attached
the outout of hwinfo --short (in short_hwinfo.txt).

Merry Christmas!

Revision history for this message
Colin Watson (cjwatson) wrote :

Here's the relevant failure in the log:

Dec 10 11:53:49 ubuntu kernel: [ 3536.128049] sr 1:0:0:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Dec 10 11:53:49 ubuntu kernel: [ 3536.128059] sr 1:0:0:0: [sr0] Sense Key : Illegal Request [current]
Dec 10 11:53:49 ubuntu kernel: [ 3536.128068] ILI
Dec 10 11:53:49 ubuntu kernel: [ 3536.128072] sr 1:0:0:0: [sr0] Add. Sense: Illegal mode for this track
Dec 10 11:53:49 ubuntu kernel: [ 3536.128084] end_request: I/O error, dev sr0, sector 49228
Dec 10 11:53:49 ubuntu kernel: [ 3536.128094] Buffer I/O error on device sr0, logical block 12307
Dec 10 11:53:49 ubuntu kernel: [ 3536.128103] Buffer I/O error on device sr0, logical block 12308
Dec 10 11:53:49 ubuntu kernel: [ 3536.128113] Buffer I/O error on device sr0, logical block 12309
Dec 10 11:53:49 ubuntu kernel: [ 3536.128119] Buffer I/O error on device sr0, logical block 12310
Dec 10 11:53:49 ubuntu kernel: [ 3536.128126] Buffer I/O error on device sr0, logical block 12311
Dec 10 11:53:49 ubuntu kernel: [ 3536.128132] Buffer I/O error on device sr0, logical block 12312
Dec 10 11:53:49 ubuntu kernel: [ 3536.128139] Buffer I/O error on device sr0, logical block 12313
Dec 10 11:53:49 ubuntu kernel: [ 3536.128145] Buffer I/O error on device sr0, logical block 12314
Dec 10 11:53:49 ubuntu kernel: [ 3536.128151] Buffer I/O error on device sr0, logical block 12315
Dec 10 11:53:49 ubuntu kernel: [ 3536.172175] SQUASHFS error: squashfs_read_data failed to read block 0x158bd62
Dec 10 11:53:49 ubuntu kernel: [ 3536.172187] SQUASHFS error: Unable to read data cache entry [158bd62]
Dec 10 11:53:49 ubuntu kernel: [ 3536.172193] SQUASHFS error: Unable to read page, block 158bd62, size 9065

This indicates that none of this has anything to do with reiserfs or whatever; instead, there's been a problem reading from the CD. This is generally due to a faulty CD/DVD disk or drive, rather than being an installer bug as such. It may help to clean the CD/DVD, to burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens (cleaning kits are often available from electronics suppliers).

Changed in ubiquity (Ubuntu):
status: New → Invalid
Revision history for this message
lorsen (lorsen) wrote :

Thanks for showing me the real problem!

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