Ubuntu
ubuntu-release-upgrader package

While upgrading to Ubuntu 20.04.1, it said that the upgrade couldn't be calculated, and stopped.

Bug #1897956 reported by Eduardo Alberto Bardales España on 2020-09-30

This bug report is a duplicate of: Bug #1898152: upgrade fails to calculate if gnuradio-dev is installed. Edit Remove

6

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	ubuntu-release-upgrader (Ubuntu)	New	Undecided	Unassigned

Bug Description

I am upgrading from ubuntu 18.04. It is possible that the wording of my description is inaccurate, because my system is in Spanish, and I am translating what it said to me.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.38
ProcVersionSignature: Ubuntu 4.15.0-118.119-generic 4.15.18
Uname: Linux 4.15.0-118-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.17
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: X-Cinnamon
Date: Wed Sep 30 12:44:20 2020
InstallationDate: Installed on 2017-02-15 (1322 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2020-09-30 (0 days ago)
VarLogDistupgradeTermlog:

Tags:

Revision history for this message

Eduardo Alberto Bardales España (eabe) wrote on 2020-09-30:

#1

CurrentDmesg.txt.txt Edit (64.6 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.4 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (154 bytes, text/plain; charset="utf-8")
VarLogDistupgradeAptclonesystemstate.tar.gz Edit (1004.8 KiB, application/x-gzip)
VarLogDistupgradeAptlog.txt Edit (132.6 KiB, text/plain; charset="utf-8")
VarLogDistupgradeLspcitxt.txt Edit (1.7 KiB, text/plain; charset="utf-8")
VarLogDistupgradeMainlog.txt Edit (7.6 KiB, text/plain; charset="utf-8")

Revision history for this message

lotuspsychje (lotuspsychje) wrote on 2020-10-01:

#2

Thank you for reporting this bug and make ubuntu better!

Could you make a screenshot or attach a textfile with the errors
of your upgrade calculate errors please?

Revision history for this message

Eduardo Alberto Bardales España (eabe) wrote on 2020-10-01:

#3

Thank you very much! I'll upload a screenshot right away.

Revision history for this message

Eduardo Alberto Bardales España (eabe) wrote on 2020-10-01:

#4

Upgrade_error_screenshot Edit (602.4 KiB, image/png)

Revision history for this message

Eduardo Alberto Bardales España (eabe) wrote on 2020-10-02:

#5

The screenshot shows that the error occurred in the step 'Configuring new software channels' of the 'Complete distribution upgrade'.
The error message only says that the upgrade couldn't be calculated, that an 'unsolvable error' happened while calculating the upgrade. The rest of the message are only instructions to seek help about it.

Revision history for this message

Brian Murray (brian-murray) wrote on 2020-11-23:

#6

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1898152, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Please continue to report any other bugs you may find.

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