system hang: i915 Resetting rcs0 for hang on rcs0
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Linux |
Fix Released
|
Unknown
|
|||
linux (Ubuntu) |
Fix Released
|
Undecided
|
Unassigned | ||
Focal |
Fix Released
|
Undecided
|
Unassigned |
Bug Description
System hangs, unknown cause, When this happens, the mouse pointer still moves, but I can't do anything else with the keys or clicking in the UI. Only recover I have found is a hard power-off
Last bit of kern.log below:
Jan 30 12:43:51 aries kernel: [ 6649.263031] i915 0000:00:02.0: GPU HANG: ecode 9:1:0x00000000, hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.263032] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
Jan 30 12:43:51 aries kernel: [ 6649.263033] Please file a _new_ bug report on bugs.freedeskto
Jan 30 12:43:51 aries kernel: [ 6649.263033] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
Jan 30 12:43:51 aries kernel: [ 6649.263034] The GPU crash dump is required to analyze GPU hangs, so please always attach it.
Jan 30 12:43:51 aries kernel: [ 6649.263034] GPU crash dump saved to /sys/class/
Jan 30 12:43:51 aries kernel: [ 6649.264039] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.264778] [drm:gen8_
Jan 30 12:43:51 aries kernel: [ 6649.265046] i915 0000:00:02.0: Resetting chip for hang on rcs0
Jan 30 12:43:51 aries kernel: [ 6649.267018] [drm:gen8_
Jan 30 12:43:51 aries kernel: [ 6649.267764] [drm:gen8_
Jan 30 12:43:59 aries kernel: [ 6657.262680] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:44:01 aries kernel: [ 6659.246609] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:44:09 aries kernel: [ 6667.246324] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:44:09 aries kernel: [ 6667.494008] show_signal_msg: 20 callbacks suppressed
Jan 30 12:44:09 aries kernel: [ 6667.494011] GpuWatchdog[6827]: segfault at 0 ip 000055fd01917ded sp 00007f63043cc480 error 6 in chrome[
Jan 30 12:44:09 aries kernel: [ 6667.494017] Code: 48 c1 c9 03 48 81 f9 af 00 00 00 0f 87 c9 00 00 00 48 8d 15 a9 5a 9c fb f6 04 11 20 0f 84 b8 00 00 00 be 01 00 00 00 ff 50 30 <c7> 04 25 00 00 00 00 37 13 00 00 c6 05 c1 6d a4 03 01 80 7d 8f 00
Jan 30 12:44:23 aries kernel: [ 6681.265885] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:44:25 aries kernel: [ 6683.245838] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:44:27 aries kernel: [ 6685.261749] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:44:29 aries kernel: [ 6687.245641] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:44:31 aries kernel: [ 6689.261618] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
Jan 30 12:44:51 aries kernel: [ 6709.260901] i915 0000:00:02.0: Resetting rcs0 for hang on rcs0
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.4.0-12-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu15
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 30 12:51:24 2020
InstallationDate: Installed on 2018-06-18 (591 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-5.4
UpgradeStatus: Upgraded to focal on 2020-01-22 (8 days ago)
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu16
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2018-06-18 (604 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 138a:0097 Validity Sensors, Inc.
Bus 001 Device 003: ID 04f2:b5ce Chicony Electronics Co., Ltd Integrated Camera
Bus 001 Device 002: ID 8087:0a2b Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20HRCTO1WW
NonfreeKernelMo
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.186
Tags: focal
Uname: Linux 5.4.0-14-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-01-22 (21 days ago)
UserGroups: adm cdrom dip libvirt lpadmin lxd netdev plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 11/25/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: N1MET59W (1.44 )
dmi.board.
dmi.board.name: 20HRCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.
dmi.modalias: dmi:bvnLENOVO:
dmi.product.family: ThinkPad X1 Carbon 5th
dmi.product.name: 20HRCTO1WW
dmi.product.sku: LENOVO_
dmi.product.
dmi.sys.vendor: LENOVO
CVE References
tags: | added: champagne |
Changed in linux: | |
status: | Unknown → Fix Released |
Changed in linux (Ubuntu Eoan): | |
status: | Invalid → Confirmed |
importance: | Undecided → Critical |
no longer affects: | linux (Ubuntu Eoan) |
when it happens, grab the error dump from /sys/class/ drm/card0/ error (via ssh if not otherwise possible)
this probably needs to be filed upstream, as mentioned on the log