HPLIP doesn't recognise Scanjet Pro 2500F1 flatbed scanner
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HPLIP |
In Progress
|
Undecided
|
Santhosh Manchikanti |
Bug Description
Hi !
Please, help !
m@m:~$ uname -a
Linux m-EasyNote-TE69KB 5.0.0-31-generic #33~18.04.1-Ubuntu SMP Tue Oct 1 10:20:39 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
m@m:~$
m@m:~$ hp-scan
HP Linux Imaging and Printing System (ver. 3.19.8)
Scan Utility ver. 2.2
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: No device selected/specified or that supports this functionality.
mimi@mimi-
HP Linux Imaging and Printing System (ver. 3.19.8)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Done.
m@m:~$
m@m:~$ lsusb
Bus 002 Device 002: ID 064e:e330 Suyin Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 003: ID 04ca:300b Lite-On Technology Corp. Atheros AR3012 Bluetooth
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 03f0:6005 Hewlett-Packard
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
m@m:
m@m:~$ sudo sane-find-scanner
# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.
# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.
found USB scanner (vendor=0x03f0 [Hewlett-Packard], product=0x6005 [HP ScanJet Pro 2500 f1]) at libusb:001:003
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.
# Not checking for parallel port scanners.
# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
m@m:~$
m@m:~$ scanimage -L
No scanners were identified. If you were expecting something different,
check that the scanner is plugged in, turned on and detected by the
sane-find-scanner tool (if appropriate). Please read the documentation
which came with this software (README, FAQ, manpages).
m@m:~$
m@m:~$ hp-setup
HP Linux Imaging and Printing System (ver. 3.19.8)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Searching... (bus=usb, search=(None), desc=0)
error: No devices found on bus: usb
Done.
m@m:~$
m@m:~$ hp-check -t
Saving output in log file: /home/mimi/
HP Linux Imaging and Printing System (ver. 3.19.8)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed
to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 5.0.0-31-generic #33~18.04.1-Ubuntu SMP Tue Oct 1 10:20:39 UTC 2019 GNU/Linux
Host: mimi-EasyNote-
Proc: 5.0.0-31-generic #33~18.04.1-Ubuntu SMP Tue Oct 1 10:20:39 UTC 2019 GNU/Linux
Distribution: 12 18.04
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.19.8
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 18.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.19.8
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=/usr/
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.19.8
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: Aucun fichier ou dossier de ce type
Current contents of '~/.hplip/
[upgrade]
notify_upgrade = true
last_upgraded_time = 1570469662
pending_
latest_
[settings]
systray_visible = 0
systray_messages = 0
[last_used]
device_uri =
printer_name =
working_dir = .
[commands]
scan = /usr/bin/xsane -V %SANE_URI%
[refresh]
rate = 30
enable = false
type = 1
[polling]
enable = false
interval = 5
device_list =
[fax]
voice_phone =
email_address =
[installation]
date_time = 07/10/2019 21:41:23
version = 3.19.8
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 7.4.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
-------
| General Dependencies |
-------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 OK -
python-xml Python XML libraries REQUIRED - 2.2.5 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - - OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.12.1 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.27 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.15 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.2.7 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.6 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.12.1 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.2.7 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.15 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - - OK -
-------
| Scan Configuration |
-------
scanext Scan-SANE-Extension REQUIRED - 3.19.8 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.19.8 OK 'hpaio found in /etc/sane.
-------
| External Dependencies |
-------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.26 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.28 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.2.7 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.19.4 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.12.2 OK -
avahi-utils avahi-utils OPTIONAL - 0.7 OK -
-------
| Python Extentions |
-------
hpmudext IO-Extension REQUIRED - 3.19.8 OK -
cupsext CUPS-Extension REQUIRED - 3.19.8 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
No Scanner found.
-------
| DISCOVERED USB DEVICES |
-------
No devices found.
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
Type: Unknown
Device URI: usb://Canon/
--------------
| PERMISSION |
--------------
No errors or warnings.
Done.
m@m:~$
m@m:~$ sudo hp-plugin -i
HP Linux Imaging and Printing System (ver. 3.19.8)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
warning: It is not recommended to run 'hp-plugin' in a root mode.
HP Linux Imaging and Printing System (ver. 3.19.8)
Plugin Download and Install Utility ver. 2.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
-------
| PLUG-IN INSTALLATION FOR HPLIP 3.19.8 |
-------
Option Description
---------- -------
d Download plug-in from HP (recommended)
p Specify a path to the plug-in (advanced)
q Quit hp-plugin (skip installation)
Enter option (d=download*, p=specify path, q=quit) ? d
-------------------
| DOWNLOAD PLUGIN |
-------------------
Checking for network connection...
Downloading plug-in from:
Downloading plug-in: [\ ] 0% Plugin is not accessible. Trying to download it from fallback location: [https:/
Receiving digital keys: /usr/bin/gpg --homedir /home/mimi/
()
error: Unable to recieve key from keyserver
Do you still want to install the plug-in? (y=yes, n=no*, q=quit) ? y
-------
| INSTALLING PLUG-IN |
-------
Creating directory plugin_tmp
Verifying archive integrity... All good.
Uncompressing HPLIP 3.19.8 Plugin Self Extracting Archive.
HP Linux Imaging and Printing System (ver. 3.19.8)
Plugin Installer ver. 3.0
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Plug-in version: 3.19.8
Installed HPLIP version: 3.19.8
Number of files to install: 64
You must agree to the license terms before installing the plug-in:
LICENSE TERMS FOR HP Linux Imaging and Printing (HPLIP) Driver Plug-in
These License Terms govern your Use of the HPLIP Driver Plug-in Software (the "Software"). USE OF THE SOFTWARE INCLUDING, WITHOUT LIMITATION, ANY DOCUMENTATION, IS SUBJECT TO THESE LICENSE
TERMS AND THE APPLICABLE AS-IS WARRANTY STATEMENT. BY DOWNLOADING AND INSTALLING THE SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT
DOWNLOAD AND INSTALL THE SOFTWARE ON YOUR SYSTEM.
1. License Grant. HP grants you a license to Use one copy of the Software with HP printing products only. "Use" includes using, storing, loading, installing, executing, and displaying the
Software. You may not modify the Software or disable any licensing or control features of the Software.
2. Ownership. The Software is owned and copyrighted by HP or its third party suppliers. Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the
Software. HP's third party suppliers may protect their rights in the Software in the event of any violation of these license terms.
3. Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the
Software. You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network.
4. No Disassembly. You may not Disassemble the Software unless HP's prior written consent is obtained. "Disassemble" includes disassembling, decompiling, decrypting, and reverse engineering.
In some jurisdictions, HP's consent may not be required for limited Disassembly. Upon request, you will provide HP with reasonably detailed information regarding any Disassembly.
5. No Transfer. You may not assign, sublicense or otherwise transfer all or any part of these License Terms or the Software.
6. Termination. HP may terminate your license, upon notice, for failure to comply with any of these License Terms. Upon termination, you must immediately destroy the Software, together with
all copies, adaptations and merged portions in any form.
7. Export Requirements. You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.
8. U.S. Government Restricted Rights. The Software has been developed entirely at private expense. It is delivered and licensed, as defined in any applicable DFARS, FARS, or other equivalent
federal agency regulation or contract clause, as either "commercial computer software" or "restricted computer software", whichever is applicable. You have only those rights provided for such
Software by the applicable clause or regulation or by these License Terms.
9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS SUPPLIERS PROVIDE THE SOFTWARE "AS IS" AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL OTHER WARRANTIES
AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED WARRANTIES, DUTIES OR CONDITIONS OF MERCHANTABILITY,
OF FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF VIRUSES ALL WITH REGARD TO THE SOFTWARE. Some states/
duration of implied warranties, so the above disclaimer may not apply to you in its entirety.
10. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of HP and any of its suppliers under any provision of this agreement and your exclusive
remedy for all of the foregoing shall be limited to the greater of the amount actually paid by you separately for the Software or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW,
IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY,
FOR LOSS OF PRIVACY ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE, OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS AGREEMENT, EVEN IF HP OR ANY
SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states/
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Do you accept the license terms for the plug-in (y=yes*, n=no, q=quit) ? y
Plugin installation failed
error: Plugin installation failed
Done.
Done.
m@m:~$
Thank you for your help in advance !
Regards,
Sab
Changed in hplip: | |
status: | New → In Progress |
Changed in hplip: | |
assignee: | nobody → Santhosh Manchikanti (santhosh2357651) |
summary: |
- HPLIP doesn't recognise Scanjet Pro 2500F1 flatted scanner + HPLIP doesn't recognise Scanjet Pro 2500F1 flatbed scanner |
Does the file /usr/share/ hplip/data/ models/ models. dat exist and does it have an entry for the ScanJet 2500 (scanjet_2500)?
--
Brian.