[Toshiba Satellite S55-A579] Wifi disconnects randomly under ubuntu 17.10
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| linux (Ubuntu) |
Invalid
|
Medium
|
Unassigned | ||
Bug Description
Wifi connection on my Laptop Toshiba S55-A579 with UBUNTU 17.10 gets disconnected at random intervals. I noticed this behavior 2 months ago and still no solution available. It disconnects at home and even at public places. Sometimes, when the disconnection happens, the icon of wifi at the top bar transform into a grey box. The controller is:
03:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter (rev 01)
Setting wifi.scan-
---
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 17.10
HibernationDevice: RESUME=
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
InstallationDate: Installed on 2017-11-18 (124 days ago)
InstallationMedia: Ubuntu 17.10 "Artful Aardvark" - Release amd64 (20171018)
IpRoute:
default via 192.168.1.254 dev wlp3s0 proto static metric 600
169.254.0.0/16 dev wlp3s0 scope link metric 1000
192.168.1.0/24 dev wlp3s0 proto kernel scope link src 192.168.1.22 metric 600
MachineType: TOSHIBA Satellite S55-A
NetworkManager.
[main]
NetworkingEnab
WirelessEnable
WWANEnabled=true
NonfreeKernelMo
Package: network-manager 1.8.4-1ubuntu3
PackageArchitec
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.169.3
Tags: artful third-party-
Uname: Linux 4.13.0-37-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/19/2014
dmi.bios.vendor: TOSHIBA
dmi.bios.version: 1.90
dmi.board.
dmi.board.name: VG10S
dmi.board.vendor: TOSHIBA
dmi.board.version: To be filled by O.E.M.
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.
dmi.modalias: dmi:bvnTOSHIBA:
dmi.product.family: PEGA Family
dmi.product.name: Satellite S55-A
dmi.product.
dmi.sys.vendor: TOSHIBA
modified.
[connection]
wifi.powersave = 0
mtime.conffile.
nmcli-dev:
DEVICE TYPE STATE DBUS-PATH CONNECTION CON-UUID CON-PATH
wlp3s0 wifi connected /org/freedeskto
enp4s0 ethernet unavailable /org/freedeskto
lo loopback unmanaged /org/freedeskto
nmcli-nm:
RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
running 1.8.4 connected started full enabled enabled enabled enabled enabled
| Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote Missing required logs. | #2 |
| Changed in linux (Ubuntu): | |
| status: | New → Incomplete |
| Mijail Febres Soria (mijaplex) wrote AlsaInfo.txt | #3 |
| tags: | added: apport-collected |
| description: | updated |
| Mijail Febres Soria (mijaplex) wrote CRDA.txt | #4 |
| Mijail Febres Soria (mijaplex) wrote CurrentDmesg.txt | #5 |
| Mijail Febres Soria (mijaplex) wrote Dependencies.txt | #6 |
| Mijail Febres Soria (mijaplex) wrote IpAddr.txt | #7 |
| Mijail Febres Soria (mijaplex) wrote IwConfig.txt | #8 |
| Mijail Febres Soria (mijaplex) wrote JournalErrors.txt | #9 |
| Mijail Febres Soria (mijaplex) wrote Lspci.txt | #10 |
| Mijail Febres Soria (mijaplex) wrote Lsusb.txt | #11 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.enp4s0.txt | #12 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.lo.txt | #13 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.wlp3s0.txt | #14 |
| Mijail Febres Soria (mijaplex) wrote NetworkManager.conf.txt | #15 |
| Mijail Febres Soria (mijaplex) wrote PciNetwork.txt | #16 |
| Mijail Febres Soria (mijaplex) wrote ProcCpuinfoMinimal.txt | #17 |
| Mijail Febres Soria (mijaplex) wrote ProcEnviron.txt | #18 |
| Mijail Febres Soria (mijaplex) wrote ProcInterrupts.txt | #19 |
| Mijail Febres Soria (mijaplex) wrote ProcModules.txt | #20 |
| Mijail Febres Soria (mijaplex) wrote PulseList.txt | #21 |
| Mijail Febres Soria (mijaplex) wrote RfKill.txt | #22 |
| Mijail Febres Soria (mijaplex) wrote UdevDb.txt | #23 |
| Mijail Febres Soria (mijaplex) wrote WifiSyslog.txt | #24 |
| Mijail Febres Soria (mijaplex) wrote nmcli-con.txt | #25 |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Confirmed |
| Mijail Febres Soria (mijaplex) wrote AlsaInfo.txt | #26 |
| description: | updated |
| Mijail Febres Soria (mijaplex) wrote CRDA.txt | #27 |
| Mijail Febres Soria (mijaplex) wrote CurrentDmesg.txt | #28 |
| Mijail Febres Soria (mijaplex) wrote Dependencies.txt | #29 |
| Mijail Febres Soria (mijaplex) wrote IpAddr.txt | #30 |
| Mijail Febres Soria (mijaplex) wrote IwConfig.txt | #31 |
| Mijail Febres Soria (mijaplex) wrote JournalErrors.txt | #32 |
| Mijail Febres Soria (mijaplex) wrote Lspci.txt | #33 |
| Mijail Febres Soria (mijaplex) wrote Lsusb.txt | #34 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.enp4s0.txt | #35 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.lo.txt | #36 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.wlp3s0.txt | #37 |
| Mijail Febres Soria (mijaplex) wrote NetworkManager.conf.txt | #38 |
| Mijail Febres Soria (mijaplex) wrote PciNetwork.txt | #39 |
| Mijail Febres Soria (mijaplex) wrote ProcCpuinfoMinimal.txt | #40 |
| description: | updated |
| description: | updated |
|
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| Mijail Febres Soria (mijaplex) wrote JournalErrors.txt | #101 |
| description: | updated |
| Mijail Febres Soria (mijaplex) wrote Lspci.txt | #102 |
| Mijail Febres Soria (mijaplex) wrote Lsusb.txt | #103 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.enp4s0.txt | #104 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.lo.txt | #105 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.wlp3s0.txt | #106 |
| Mijail Febres Soria (mijaplex) wrote NetworkManager.conf.txt | #107 |
| Mijail Febres Soria (mijaplex) wrote PciNetwork.txt | #108 |
| Mijail Febres Soria (mijaplex) wrote ProcCpuinfoMinimal.txt | #109 |
| Mijail Febres Soria (mijaplex) wrote ProcEnviron.txt | #110 |
| Mijail Febres Soria (mijaplex) wrote ProcInterrupts.txt | #111 |
| Mijail Febres Soria (mijaplex) wrote ProcModules.txt | #112 |
| Mijail Febres Soria (mijaplex) wrote PulseList.txt | #113 |
| Mijail Febres Soria (mijaplex) wrote RfKill.txt | #114 |
| Mijail Febres Soria (mijaplex) wrote AlsaInfo.txt | #115 |
| description: | updated |
| Mijail Febres Soria (mijaplex) wrote CRDA.txt | #116 |
| Mijail Febres Soria (mijaplex) wrote CurrentDmesg.txt | #117 |
| Mijail Febres Soria (mijaplex) wrote Dependencies.txt | #118 |
| Mijail Febres Soria (mijaplex) wrote IpAddr.txt | #119 |
| Mijail Febres Soria (mijaplex) wrote IwConfig.txt | #120 |
| Mijail Febres Soria (mijaplex) wrote JournalErrors.txt | #121 |
| Mijail Febres Soria (mijaplex) wrote Lspci.txt | #122 |
| Mijail Febres Soria (mijaplex) wrote Lsusb.txt | #123 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.enp4s0.txt | #124 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.lo.txt | #125 |
| Mijail Febres Soria (mijaplex) wrote NetDevice.wlp3s0.txt | #126 |
| Mijail Febres Soria (mijaplex) wrote NetworkManager.conf.txt | #127 |
| Mijail Febres Soria (mijaplex) wrote PciNetwork.txt | #128 |
| Mijail Febres Soria (mijaplex) wrote ProcCpuinfoMinimal.txt | #129 |
| Mijail Febres Soria (mijaplex) wrote ProcEnviron.txt | #130 |
| Mijail Febres Soria (mijaplex) wrote ProcInterrupts.txt | #131 |
| Mijail Febres Soria (mijaplex) wrote ProcModules.txt | #132 |
| Mijail Febres Soria (mijaplex) wrote PulseList.txt | #133 |
| Mijail Febres Soria (mijaplex) wrote RfKill.txt | #134 |
| Mijail Febres Soria (mijaplex) wrote UdevDb.txt | #135 |
| Mijail Febres Soria (mijaplex) wrote WifiSyslog.txt | #136 |
| Mijail Febres Soria (mijaplex) wrote nmcli-con.txt | #137 |
| penalvch (penalvch) wrote Re: Wifi disconnects randomly under ubuntu 17.10 | #138 |
| no longer affects: | network-manager (Ubuntu) |
| Changed in linux (Ubuntu): | |
| importance: | Undecided → Medium |
| status: | Confirmed → Incomplete |
| description: | updated |
| tags: | added: latest-bios-1.90 needs-bisect regression-update |
| summary: |
- Wifi disconnects randomly under ubuntu 17.10 + [Toshiba Satellite S55-A579] Wifi disconnects randomly under ubuntu + 17.10 |
| Mijail Febres Soria (mijaplex) wrote | #139 |
| penalvch (penalvch) wrote | #140 |
| Changed in linux (Ubuntu): | |
| status: | Incomplete → Invalid |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1757561
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.