Ubuntu
grub2 package

package grub-common 2.02~beta3-4ubuntu2.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #1707197 reported by Laurent Repond on 2017-07-28

This bug affects 8 people

Affects		Status	Importance	Assigned to	Milestone
	grub2 (Ubuntu)	Expired	Undecided	Unassigned
	plymouth (Ubuntu)	Expired	Undecided	Unassigned

Bug Description

This occured when updating grub:

===========================================================================================

Setting up grub-common (2.02~beta3-4ubuntu2.2) ...
update-rc.d: warning: start and stop actions are no longer supported; falling back to defaults
Job for grub-common.service failed because a timeout was exceeded.
See "systemctl status grub-common.service" and "journalctl -xe" for details.
invoke-rc.d: initscript grub-common, action "start" failed.
● grub-common.service - LSB: Record successful boot for GRUB
   Loaded: loaded (/etc/init.d/grub-common; generated; vendor preset: enabled)
   Active: failed (Result: timeout) since Fri 2017-07-28 13:49:47 BST; 14ms ago
     Docs: man:systemd-sysv-generator(8)
  Process: 27354 ExecStart=/etc/init.d/grub-common start (code=killed, signal=TERM)
    Tasks: 2 (limit: 4915)
   CGroup: /system.slice/grub-common.service
           └─27358 plymouth --ping

Jul 28 13:44:47 laurent-Inspiron-7559 systemd[1]: Starting LSB: Record successful boot for GRUB...
Jul 28 13:49:47 laurent-Inspiron-7559 systemd[1]: grub-common.service: Start operation timed out. Terminating.
Jul 28 13:49:47 laurent-Inspiron-7559 systemd[1]: Failed to start LSB: Record successful boot for GRUB.
Jul 28 13:49:47 laurent-Inspiron-7559 systemd[1]: grub-common.service: Unit entered failed state.
Jul 28 13:49:47 laurent-Inspiron-7559 systemd[1]: grub-common.service: Failed with result 'timeout'.
dpkg: error processing package grub-common (--configure):
subprocess installed post-installation script returned error exit status 1
Processing triggers for systemd (232-21ubuntu5) ...
Processing triggers for man-db (2.7.6.1-2) ...
Setting up gdbserver (7.12.50.20170314-0ubuntu1.1) ...
Setting up syncthing-inotify (0.8.7) ...
Processing triggers for gnome-menus (3.13.3-6ubuntu5) ...
Setting up google-chrome-stable (60.0.3112.78-1) ...
Processing triggers for hicolor-icon-theme (0.15-1) ...
Setting up gdb (7.12.50.20170314-0ubuntu1.1) ...
Setting up libwhoopsie0:amd64 (0.2.55.1) ...
Setting up libxnvctrl0 (384.59-0ubuntu0~gpu17.04.1) ...
dpkg: dependency problems prevent configuration of grub-efi-amd64-bin:
grub-efi-amd64-bin depends on grub-common (= 2.02~beta3-4ubuntu2.2); however:
Package grub-common is not configured yet.

dpkg: error processing package grub-efi-amd64-bin (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of grub-efi-amd64:
grub-efi-amd64 depends on grub-common (= 2.02~beta3-4ubuntu2.2); however:
Package grub-common is not configured yet.
grub-efi-amd64 depends on grub-efi-amd64-bin (= 2.02~beta3-4ubuntu2.2); however:
Package grub-efi-amd64-bin is not configured yet.

No apport report written because the error message indicates it's a follow-up error from a previous failure.
                                                                                                            No apport report written because the error message indicates it's a follow-up error from a previous failure.
     dpkg: error processing package grub-efi-amd64 (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of grub2-common:
grub2-common depends on grub-common (= 2.02~beta3-4ubuntu2.2); however:
  Package grub-common is not configured yet.

dpkg: error processing package grub2-common (--configure):
dependency problems - leaving unconfigured
dpkg: dependency problems prevent configuration of shim-signed:
shim-signed depends on grub-efi-amd64-bin; however:
Package grub-efi-amd64-bin is not configured yet.
shim-signed depends on grub2-common (>= 2.02~beta2-36ubuntu12); however:
Package grub2-common is not configured yet.

dpkg: error processing package shim-signed (--configure):
dependency problems - leaving unconfigured
Setting up whoopsie (0.2.55.1) ...
No apport report written because MaxReports has already been reached
                                                                    No apport report written because MaxReports has already been reached
                                                                                                                                        dpkg: dependency problems prevent configuration of grub-efi-amd64-signed:
grub-efi-amd64-signed depends on grub-efi-amd64 (= 2.02~beta3-4ubuntu2.2); however:
  Package grub-efi-amd64 is not configured yet.

dpkg: error processing package grub-efi-amd64-signed (--configure):
dependency problems - leaving unconfigured
Setting up nvidia-settings (384.59-0ubuntu0~gpu17.04.1) ...
No apport report written because MaxReports has already been reached
Setting up python3-distupgrade (1:17.04.9) ...
Setting up python3-update-manager (1:17.04.4) ...
Setting up ubuntu-release-upgrader-core (1:17.04.9) ...
Setting up ubuntu-release-upgrader-gtk (1:17.04.9) ...
Setting up update-manager-core (1:17.04.4) ...
Setting up update-manager (1:17.04.4) ...
Processing triggers for menu (2.1.47ubuntu1) ...
Processing triggers for libc-bin (2.24-9ubuntu2.2) ...
Errors were encountered while processing:
grub-common
grub-efi-amd64-bin
grub-efi-amd64
grub2-common
shim-signed
grub-efi-amd64-signed
E: Sub-process /usr/bin/dpkg returned an error code (1)

ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: grub-common 2.02~beta3-4ubuntu2.2
ProcVersionSignature: Ubuntu 4.10.0-28.32-generic 4.10.17
Uname: Linux 4.10.0-28-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportVersion: 2.20.4-0ubuntu4.5
Architecture: amd64
Date: Fri Jul 28 13:49:47 2017
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationDate: Installed on 2017-04-14 (104 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-28-generic.efi.signed root=UUID=3de4752e-0b02-4888-9b03-5e489ab6e707 ro quiet splash vt.handoff=7
RelatedPackageVersions:
dpkg 1.18.10ubuntu2
apt 1.4
SourcePackage: grub2
Title: package grub-common 2.02~beta3-4ubuntu2.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Laurent Repond (laurentrepond) wrote on 2017-07-28:

AptOrdering.txt Edit (744 bytes, text/plain; charset="utf-8")
Dependencies.txt Edit (472 bytes, text/plain; charset="utf-8")
Df.txt Edit (860 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (87.1 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (7.2 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (5.7 KiB, text/plain; charset="utf-8")
EtcDefaultGrub.txt Edit (1.2 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (171.2 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.1 KiB, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-08-11:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in grub2 (Ubuntu):
status:	New → Confirmed

Brian Murray (brian-murray) on 2017-10-18

tags:

added: plymouth-ping

Revision history for this message

Brian Murray (brian-murray) wrote on 2017-10-18:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please check to see if the command 'plymouth --ping' continues to hang in a terminal. In the event that it does it would help us out if you could run it under strace e.g. 'strace plymouth --ping' so that we can determine why the process is hanging. Thanks for your assistance!

Changed in grub2 (Ubuntu):
status:	Confirmed → Incomplete
Changed in plymouth (Ubuntu):
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-12-18:

[Expired for plymouth (Ubuntu) because there has been no activity for 60 days.]

Changed in plymouth (Ubuntu):
status:	Incomplete → Expired

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-12-18:

[Expired for grub2 (Ubuntu) because there has been no activity for 60 days.]

Changed in grub2 (Ubuntu):
status:	Incomplete → Expired

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Ubuntugrub2 package

package grub-common 2.02~beta3-4ubuntu2.2 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

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grub2 package