Epson L210 multifunctional printer, scanner is not working.

Bug #1608604 reported by Aravind Gopal

This bug report was converted into a question: question #452000: Epson L210 multifunctional printer, scanner is not working..

10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
lsb (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Installed lsb package and installed epson's drivers. Not working. Printer setting identifies printer correctly(EPSON-L210-Series). but in Simple scan, an error"unable to connect to scanner" arise. when tried to change scanner there the scanner name is given as "Epson(unknown model)". It seems that there is something wrong with hardware detection/identification and/or communication gap between printer and scanner modules.

summary: - In Epson L210 multifunctional printer, scanner is not working.
+ Epson L210 multifunctional printer, scanner is not working.
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Aravind Gopal (myaravindg-gmail) wrote :

Screenshots shows how the printer module and scan module is confused over the same device. Printer module identifies the printer but the scan module is confused. Please help. see attached photos which shows the problem.

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Aravind Gopal (myaravindg-gmail) wrote :
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Aravind Gopal (myaravindg-gmail) wrote :
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Aravind Gopal (myaravindg-gmail) wrote :

Latest scanner driver from epson(Ver. 1.0.3(10-2016)) Installed. OS updated. Still Ubuntu 16.1 cannot identify Scanner hardware.

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Aravind Gopal (myaravindg-gmail) wrote :

Now simple scan is not loading from menu short cut. need sudo fron console to load. But still cannot identify the device. Previous LTS version was fine. 16.04.1 is buggy.

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in lsb (Ubuntu):
status: New → Confirmed
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ratheeshekm (ratheeshekm) wrote :

Hi I too have the same issue waiting for the bug patch.

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Brian Murray (brian-murray) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs#When%20not%20to%20file%20a%20bug.

Changed in lsb (Ubuntu):
status: Confirmed → Invalid
Revision history for this message
Aravind Gopal (myaravindg-gmail) wrote :

Please see the comments from #116 , #126 etc in bug
https://bugs.launchpad.net/ubuntu/+source/lsb/+bug/1536353

I thought that bug is for printers only and not MFD.

I am suffering from this issue for more than 10 MONTHS.
Even after providing with the screenshots and log files .

Till now there isn't any technical guidance.. to solve a partial problem with an essential hardware.
AND PROBLEM PERSISTS.. I cannot scan from LINUX.(No problem with Win10)

Even though I a like a Canon MFD(not supported by Linux), I opted Epson MFD because Linux supported it.
I am a fan of Linux. Now Its like Ubuntu is forcing me to Switch OS.

PLease Help

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Aravind Gopal (myaravindg-gmail) wrote :

ReInstalled latest XUbuntu (16.04.2) with latest Epson drivers. Result is the same. Could not scan. see screenshot photo . Where to file a bug like this. is it a mystery?

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