Ubuntu
hplip package

hp-plugin hangs at invisible sudo prompt after download of plugin files

Bug #1527001 reported by Karl-Philipp Richter
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Fix Released
High
Unassigned

Bug Description

After downloading the plugin files with the recommended method and accepting the license agreement the installation routine hangs (doesn't proceed over multiple hours without any CPU or I/O load) after output `Number of files to install: 42` which is likely to be caused by a spawned process with the `cmdline` `/usr/bin/sudo/usr/bin/pythoninstallPlugin.py` which might request the user's `sudo` password which isn't visible for the user (and expected to be requested in a dialog anyway).

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: hplip (not installed)
Uname: Linux 4.3.0-040300-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Dec 17 01:22:41 2015
InstallationDate: Installed on 2015-12-12 (4 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: hplip
UpgradeStatus: No upgrade log present (probably fresh install)

See original description
Revision history for this message
Karl-Philipp Richter (krichter722) wrote :
description: updated
Revision history for this message
Flames_in_Paradise (ellisistfroh-deactivatedaccount) wrote :

Also reported on sourceforge:

http://sourceforge.net/projects/hplip/ (by "koebln", 14.12.2015)

confirming here as I run into issue as well. (Kubuntu 15.10, official hplip from Ubuntu)

Changed in hplip (Ubuntu):
status: New → Confirmed
Alberto Salvia Novella (es20490446e)
Changed in hplip (Ubuntu):
importance: Undecided → High
Revision history for this message
Flames_in_Paradise (ellisistfroh-deactivatedaccount) wrote :

Confirm this bug-report with Kubuntu 16.04 LTS (Development-Release) as per today

tags: added: xenial
Revision history for this message
David Giard (swe3tdave-deactivatedaccount) wrote :

Something is not clear to me, did you try the hp-plugin command? For me on Ubuntu-Mate 16.04 installing the plugin went smootly, i just had to install hplip-gui before running hp-plugin...

Revision history for this message
David Giard (swe3tdave-deactivatedaccount) wrote :

sorry just saw the title... anyway, could this be related to kde?

Revision history for this message
Karl-Philipp Richter (krichter722) wrote :

> could this be related to kde?
No, because it affects unity as well.

> sorry just saw the title...
Then don't post.

Revision history for this message
Flames_in_Paradise (ellisistfroh-deactivatedaccount) wrote :

This bug was fixed in the package hplip - 3.15.7-0ubuntu4

---------------
hplip (3.15.7-0ubuntu4) wily; urgency=low

  * debian/local/scripts/hp-plugin-ubuntu: Use pkexec instead of
    gksu (LP: #1496980).

 -- Till Kamppeter <email address hidden> Thu, 17 Sep 2015 21:24:00 -0300

Changed in hplip (Ubuntu):
status: Confirmed → Fix Released
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